Hernandez MasterMind LLC is a provider of IT and Business Services in the Winter Springs, FL, Surrounding Local Areas and the United States. I have over 6 years experience helping Entrepreneur clients overcome their IT and Business challenges through a Complete Business Solution which includes and not limited to Entrepreneurship, Computer Support, Website Design, Consulting, Marketing and Make Money Online.
Business highlights
17 years of trusted experience
Services we offer
Providing Entrepreneurs a Complete IT and Business Solution related to Entrepreneurship, Computer Support, Website Design, Consulting, Marketing and Make Money Online.
It was actually a really good experience. He had set it up and if I got virus or something is happening that I didn't understand, I could call him up. His service is 24/7 where you could call him and he would remote in and fix whatever problem you were having at your convenience. He really was amazing, he was very proactive when it came to customer service because I'm not computer literate enough to know what I was doing when it slowed down a little bit. He would explain what it was and if there's something new that came out where it would benefit me as his client, he would send me an e-mail.I drop my laptops off to him and like four days later, he called me and said, "Come and get them." Everything's working fine and he explained to me the remote in so I could give him access. He talked to me and not at me. He worked with me and made sure that he was educating me along the way in that way, it would help him so that I can explain to him and he said, "If you can explain to me what's going on in a little more computer terminology, then I could help you quicker." Whenever you call him or leave a message, he either e-mails you, texts you, calls you back or something to let you know, 'I've got your message and I'll be right with your issues.' He was very professional. We met at a restaurant just to discuss the basics because I didn't know who he was and when I dropped my laptops off at his house, he gave me the directions, he allowed me into his house and I met his family. I would refer him or use him again if I needed him.
Description of Work: Hernandez MasterMind LLC cleared all the viruses up in my laptops and installed some programs to make it run smoother.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Hernandez MasterMind LLC
[member name removed], awesome testimonial and thank you so much for it. I'm glad that I was able to help you!
Leel K.
09/2012
5.0
computer repair
+ -1 more
Met on time, very well priced, excellent salesman, explained everything well, had everything fixed as explained on time, highly recommended, highly knowledgeable @ computers, will repeat customer visit.
Description of Work: Computer (tower) would not boot, new power supply & hard drive, reloaded windows xp & portioned hard drive, reloaded drivers, installed tune-up utility, cleaned boards & inside of dust, tightened wires, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Hernandez MasterMind LLC
Thank you so much for taking the time to share your experience with me and my services.
VIVIAN F.
09/2011
5.0
computer repair, computer training
+ 0 more
I work with them all the time. They are great; Allen is great. They do various work; I purchased a lap top a couple years ago and they helped me set that up and had everything working. Whenever I have needed something, they have been able to get it for me. They do good work and I have been very pleased. I recommend them to others.
Description of Work: I have used them for various computer services/repairs. I purchased my computer in 2002 and it’s still running thanks to Allen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Hernandez MasterMind LLC
Dear member, thank you for sharing your experience with us and I highly appreciated for taking the time. God Bless!
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Service Categories
Computer Repair,
Computer Training,
Website Design & Development,
Computer Sales,
Internet Service
FAQ
Hernandez MasterMind LLC is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: Closed
Hernandez MasterMind LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Hernandez MasterMind LLC does not offer free project estimates.
No, Hernandez MasterMind LLC does not offer a senior discount.
No, Hernandez MasterMind LLC does not offer emergency services.
Yes, Hernandez MasterMind LLC offers warranties.
Hernandez MasterMind LLC offers the following services: Providing Entrepreneurs a Complete IT and Business Solution related to Entrepreneurship, Computer Support, Website Design, Consulting, Marketing and Make Money Online.