Carpet Rescue

unknown

They did an excellent job

see above

Very smooth.

I emailed a request, Saturday night, for my condo carpeting be cleaned. On Monday I received an email back outlining their service cost structure, and requesting that I telephone them. I did so with Deb on Wednesday. She was pleasant, attentive, and professional. The appointment was made for Saturday between 11am and 1pm. I received a call at 12:30pm from Derek, that he was sorry, and would be two hours late. I had already imposed on my tenant to vacuum and vacate before 11am. I went grocery shopping. After I came home, he arrived at 2:30pm. He was crude, rude, offensive, intimidating, scary, and unapologetic. He instead said that I am from NY, and that if I am a Yankee fan, he would charge me double. Then he showed me his tattoo. He was unresponsive and gave little explanation on what was involved with the process. My neighbor came by, and voiced an interest in getting her carpet cleaned. Derek said if she mentioned my name, that I would be sent a second $10 coupon.

They made the cleaning very painless considering that they had to work around all of my animals and bulky furniture. It dried in a reasonable length of time and that is important with animals. As always their technicians were friendly and courteous. I will use them the next time as I have before.

They arrived about 15 minutes late, but they did call to tell me they were running late. They did a beautiful job on the sofa and the love seat. Fabric guard was an additional cost.

Outstanding. The carpets came out super clean and oh, what a great job they did on the tile and grout. They made the floor look like it was brand new!

They were very easy to work with, and very professional. I had a problem with meeting them at the house on time and they were very willing to work with me. The work was done quickly and the carpets looked good afterwards. I felt the price was reasonable as well. I would most definitely use them again.

They were very polite when I called. They were right on time. The price was as quoted. The cleaners were two middle aged men that were very professional. There were lots of stains on the carpet, as my son shared the apartment with another young man. They were able to get 99 percent of them up. I was very pleased.

We were very pleased and we are also going to have our furniture cleaned by them. We liked their work. He was here at 9am like he said he would be. He was very personable and we will recommend them to our friends.

Company was at my door at time I was told they would be there. Derek Garrrison was the tech and he was very polite and worked very professionally. This was the best upholstery cleaning I have ever had done. The price was extremely reasonable for the amount of time and work that was performed. I highly recommend this company.

IT WAS VERY GOOD. I HAVE USED THEM THREE TIMES. I HAVE BEEN VERY SATISFIED. MY SISTER-IN-LAW HAD USED THEM, AND IT WAS A REFERRAL. THEY WERE FINE. IT WAS ONE GUY, AND HE DID GREAT WORK.

IT WAS VERY GOOD WORK. THEIR RESPONSIVENESS AND PROFESSIONALISM IS GOOD. THEY SENT ME A COUPON THROUGH THE MAIL FOR 10% OFF, SO THAT ENLIGHTENED ME TO HAVE THEM COME.

I THOUGHT IT WAS GOOD, AND THEIR EQUIPMENT WAS CLEAN. IT LOOKED LIKE IT HAD BEEN TAKEN CARE OF. IT WAS NOT JUST AN OLD PIECE OF JUNK THAT THEY WERE JUST MAKING DO WITH.

THEY CAME AT A MOMENTS NOTICE. THEY WERE AT A NEIGHBOR'S HOUSE, SO WE HAD THEM COME OVER TO US. THEY CAME, CLEANED THE SOFA AND FLOOR, AND LEFT. THEY GOT THE SPOTS OUT. HE SHARED A LITTLE MORE THAN I WANTED TO KNOW ABOUT HIM. HE WAS GOOD, BUT PROFESSIONALLY HE SHOULD NOT HAVE BEEN SHARING THOSE THINGS ABOUT HIS PERSONAL LIFE, ESPECIALLY WHEN I DID NOT ASK.

THEY CLEAN CARPETS FOR MY NEIGHBORS AND FRIENDS. I TRUST THEM AND THEY ALWAYS KNOW WHO WE ARE AS THE SAME TECHNICIAN SEEMS TO ALWAYS BE THE ONE TO CLEAN THE CARPETS. HE OFFERS OTHER ITEMS AND NEVER IS PUSHY ON SERVICES I DON'T WANT.

WE HAVE USED THIS COMPANY BEFORE AND HAVE FOUND THEIR STAFF TO BE VERY NICE AND PROFESSIONAL. ONE TIME BEFORE, WE FELT LIKE THEY DIDN'T DO A GREAT JOB, BUT WE WERE VERY PLEASED THEIR LAST VISIT.

I'VE USED THIS COMPANY MANY TIMES, MAINLY BECAUSE THEY ARE VERY REASONABLE PRICED, AND USUALLY AVAILABLE WITHIN ONE TO THREE DAYS. IF THE CARPET IS NOT HEAVILY SOILED THEY DO A GREAT JOB.

THIS COMPANY IS FABULOUS! I HAVE BEEN USING THEM FOR OVER 8 YEARS. THEY ARE PROMPT, COURTEOUS, NEVER A HIDDEN FEE AND TRULY CARE ABOUT YOUR SATISFACTION.