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Southern Window Design

Doors, Windows


Services we offer

Windows & Doors.

Reviews

2.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
50%
2
0%
1
50%


Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
1.5
punctuality
2.5
Showing 1-2 of 2 reviews

Dennis K.
07/2015
3.0
doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
2.0
punctuality
4.0

Yes, I recommend this pro
$1,600

Jessica K.
04/2013
1.0
replacement windows, doors
  + 0 more
Horrible! First of all, after I signed a contract I was later told the prices increased and I would be responsible to pay the increased amount (bait and switch)! Second, I was given an install timeframe of 2 weeks, it has been 8 weeks now and I still do not have my doors! I have sent numerous emails and the responses have been short and quick to blame their supplier for ordering the wrong bathroom door (yet they have had my master bedroom door in stock for 6 weeks and despite my numerous requests, they will not installed it)! They are waiting on the other door to be ready, they do not want to send their installer out to my home twice. I was given a tentative install date for both doors of 3/29 (I knew it was bogus to begin with, they were just throwing out a date to try to make me happy). Obviously, that install date never happened, nor did they give me a courtesy call to communicate they would not be installing that day! The customer service has been horrible. I am the only one initiating communication and they are doing nothing but placing blame elsewhere. They will not take accountability for the fact they have ignored me as a customer, lied to me about pricing and neglected to deliver the doors I have paid for!
Description of Work: On February 4, 2013 I placed an order for 2 interior doors (one for my master bedroom and one for my spare bathroom). At that time, I gave my door deposit (1/2 price) and signed a contract stating my doors would take approximately 2 weeks to arrive. It is now April 3, 2013 (8 weeks later) and I still do not have my doors!

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$578

    Contact information

    2233 W Fairbanks Ave, Winter Park, FL 32789

    www.southernwindowdesign.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 2:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Doors,
    Windows

    FAQ

    Southern Window Design is currently rated 2 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 10:00 AM - 2:00 PM

    No, Southern Window Design does not offer free project estimates.
    No, Southern Window Design does not offer eco-friendly accreditations.
    No, Southern Window Design does not offer a senior discount.
    No, Southern Window Design does not offer emergency services.
    No, Southern Window Design does not offer warranties.
    Southern Window Design offers the following services: Windows & Doors.

    Contact information

    2233 W Fairbanks Ave, Winter Park, FL 32789

    www.southernwindowdesign.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 2:00 PM