Pointe Appliance Installation and Repair

Outstanding service!

His work is much appreciated. He observed a switch that I noticed but I did not know what it did. The switch is a general buzzer that signals a problem. There is a schematic diagram on the back of the freezer. Which helped him find the problem. The timer gears had died for the freezer / defrost device. He was able to temporarily turn on the freezer. The part was ordered and installed a few days later. Thanks for the help!

Very prompt response for emergency refrigerator repair. Josh seems very confident and conscientious. He provided alternative solutions and made suggestions for future installation options.

Our garbage disposal started leaking on Thanksgiving day. We never expected to be contacted on the holiday but they messaged us quickly. We were contacted again Friday morning and services were completed before 11:00. Prices were comparable and he even updated our out of code disposal and Josh gave us a better model with a Black Friday deal. We have used his services before installing our new refrigerator and will continue to call him back for our future needs. He is professional, efficient, and knowledgeable. We will recommend him to family and friends.

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Josh not only installed my built in oven/microwave but also recognized that my refrigerator had not been installed properly and addressed that. His attention to detail was well worth the slightly higher quote than others. Would absolutely recommend. If more stars were available I would have given them

Was able to fix the issue very quickly

Very good service. Showed up on time, willing to stay longer to correct some existing issues I was not aware of, and worth the cost

These folks are real pro's. I highly reccomend them for all you appliance repair needs!!!!

Josh is a very pleasant man. He does excellent work & doesnâ  t mind explaining what he is doing to me. I find that very helpful. I am very grateful I found this company & Josh. He did his work professionally & respectfully. A great pleasure indeed. Thank you Roberta

BEWARE!!! Josh is a thief and his business is an absolute scam. He has no idea how to repair anything other than minor appliance issues and finds a way to scam every customer. He will only take cash or check at the initial appointment for the entire job and then runs off with your money. These reviews are fake. Look at his other business page reviews. He does this to everyone. Took our money and stopped responding. I have him on camera saying he couldnâ t fix our issue yet had already sold our parts he removed. He promised a refund and then left and never responded. He has already been reported to the DBPR by other customers and Im also filing a claim against him. Do yourself a favor and find a licensed and insured contractor to do the work correctly.

I had an appointment scheduled with Josh because water had been standing in my dishwasher when I ran it. The afternoon before this appointment water started pouring out from underneath my kitchen sink. Not knowing how to stop the water I called Pointe Appliance and they had Josh get in touch with me. Even though it was after hours and he was an hour away he arrived in a timely manner and immediately identified the problem. The issue was actually the garbage disposal that had recently been installed incorrectly. Josh was informative, kind, and helpful even cleaning up the water on my kitchen floor. I was and am very grateful to Josh for all his help. I wouldn't hesitate to call on him again or recommend him to anyone.

Friendly and quick service

They are amazing! I got a phone call within the hour from when I requested a quote through Angi. Josh was here the next day, on time and was able to identify the broken piece in my ancient clothes washer within minutes. Had a new piece ordered before he left my home and I was called the next morning to set up the appointment for the repair! Less than 48hrs later my washer is fixed and he was even able to tell me what sorts of items NOT to wash in my machine to avoid needing the repair done again in the future. Great job all around and SUPER affordable!!

Friendly and professional. They did a great job fixing my Bosch dishwasher.

They were very professional and did an excellent job.

He showed up on time, was fantastic, went above and beyond with installing a new outlet for our garbage disposal replacement. He ROCKS.

Very Professional, knowledgable, and efficient. Made sure to talk me through what the thought process was and explain the machine to me. Very genuine about the repair needed, if any.

Very friendly people

Very personable, reliable and timely.

Amazing customer experience! Josh went above and beyond from the very beginning. Josh was responding in very quick time and not only did an outstanding job installing oven and microwave but also insert hood which was very challenging for other companies. The quality work was amazing very clean and professional. I was so greatful and working with many contractors he really surprised me with his knowledge and service.

Very happy with the service

The tech gave us pointers on what to do on an annual basis. Very knowledgeable. Would hire again.

Josh is highly recommended! Our dryer would not rotate. Ponte came out and found that the belt had snapped. Easy fix! Honest, reliable, and less expensive than replacing the dryer!! I would tell all friends to call Josh for all their repair needs!! 5 Stars