For the past 18 years we have been satisfying our customers with affordable pricing and using the best materials and modern equipment to do the job right the first time, every time! Mark Long has over 35 years experience in all phases of pluming including service, repair and re-piping, residential & commercial new construction and remodels, hospitals, VA centers. We specialize in residential re-piping using Flowguard gold pipe & fittings that come with a 25 year manufacturers warranty. Denise Long is the Office Manager and Mark Long Jr., is the Vice President and plumber. We will do what it takes to make every customer a happy customer. We are clean, professional and on time for every job.
Business highlights
32 years of trusted experience
Services we offer
Re-piping, electronic leak detection, slab leaks, drain cleaning, water heater repair and installation, leaks, faucet repair or replacement, remodels & small new construction.
They replaced and moved an exterior spigot. The service people were nice and efficient. They were on time and completed the work in a timely manner. They also took care to make sure everything was cleaned up afterwards.
Description of Work: Exterior Spigot
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Kayla M.
09/2019
5.0
plumbing
+ -1 more
We knew we had a shower leak problem that needed to be attended to. We gave them a call and with in 1.5 hours they were at our place. Had father & Son come in and took care of the problem and gave us a fair quote/repair. From beginning to end these guys were great. We had Mark Senior & Mark Jr. GREAT LOCALLY OWNED SERVICE!!!!
Description of Work: Ceiling Leak from shower
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
Larry T.
06/2019
5.0
plumbing
+ -1 more
Long's Plumbing contacted me right away and we scheduled an appointment that was convenient for me - showed up on time and fixed a leak under a bathroom sink (main job) and while he was there I pointed out two other issues with toilets. One was a minor fix and the other required the toiled to be removed and the flange repaired. Took a while (which was OK - he didn't rush thru anything) and price was fair (not a bargain, but fair). Would definitely hire again - Think it is a father/son team and we got the son (Mark...I think, Jr.) - he was outstanding!
Description of Work: General Plumbing -
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patricia O.
03/2019
5.0
plumbing
+ -1 more
Perfect! They were accommodating with date and time, were punctual and priced right!
Description of Work: Replace 2 hose bibs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$370
Aly B.
07/2018
5.0
plumbing
+ -1 more
I have used many plumbers over the years and my experience with the Long family surpasses all others. Starting with Denise who took my first call and who made sure I received prompt attention... to Mark Sr. who responded promptly... to Mark Jr and David who came out to take care of my slab leak along with Mark Sr. All were professional, courteous and knowledgeable. They came out on 4th of July after a late day call from me on July 3rd! Unheard of in the industry... and I and my wife are very appreciative that they were able to accommodate us on such short notice. They worked in the rain and heat until the job was done and then they made sure everything was cleaned up perfectly. I was very impressed. I strongly recommend Mark and his team for any plumbing project or problems....they will take care of you.
Description of Work: repaired slab leak
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Dan D.
06/2018
5.0
plumbing
+ -1 more
We messaged back and forth about it. He gave me tips and suggestions. Still deciding what to do, but very responsive to all messages.
Description of Work: A clamp came off inside pressure assist tank.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Charles C.
06/2018
5.0
plumbing
+ -1 more
We have hired Longs Plumbing on 3 separate occasions to service an old house which we bought a year ago. They installed a new sink, faucet and drain lines in our garage workshop, repaired leaking faucets in 2 bathrooms, installed a new faucet in the butler's pantry, and replaced the backflow device at the water meter location. They are family owned and operated to maintain a solid reputation. They are professional, punctual, neat and fairly priced.
Description of Work: Install Sink, Repair Leaking Faucets, Install Faucet, and Install Backflow Device
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Vernon R.
05/2018
5.0
plumbing
+ -1 more
The appointment was scheduled same day. The toilet was fixed in an hour. Will definitely call again!
Description of Work: Toilet repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Lisabeth R.
04/2018
2.0
plumbing
+ -1 more
called to schedule an appointment. reached a recording and had to leave a message. three hours later, still no response. sorry, but if you can't get back to a customer in a timely manner, then you won't get their business. we contacted another service in order to have our leaking water pipe repaired.
Description of Work: leak repair
Rating Category
Rating out of 5
responsiveness
2.0
Response from Longs Certified Plumbing Services
This is when you know how good you really are.The only complaints we get are the ones from people we dont work for. We are a small 1 truck family operated company and once in a while we are too busy making another customer happy to get back to you as quickly as you would like.I hope things went well with your leak repair but if you would have been patient you would be another one of our happy customers.
Robert B.
01/2018
5.0
plumbing
+ -1 more
Process was easy from start to finish. Called the office to set up appointment and was given Mark's cell number to text a picture of our backflow preventer. That allowed him to buy parts before coming to do the job instead of taking two visits, as well as give me a quick quote to replace. Quote was competitive with larger company I had also called, so I chose to go with family owned business. They came out when expected, were friendly and professional, and got the replacement installed quickly. Would definitely recommend.
Description of Work: Backflow Preventer Replaced
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John W.
10/2017
5.0
plumbing
+ -1 more
Mark Sr. & Jr. showed up on time and did the job in a very short time.
Description of Work: Replacement of spigot on exterior; required breaking away existing concrete to where the copper pipe was leaking, soldering on new fitting & spigot, then patching the hole with new concrete.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Vu N.
09/2017
2.0
plumbing
+ -1 more
I called for an estimate for some plumbing work. He said his husband was on a job and couldn't give estimate, but would call me back. After a few days waiting and no call from them, I called back and he said his husband wanted to charge like $100 (I don't remember the exact amount) to come out to have a LOOK to give estimate. If other plumbers charge for estimate like this company, I would be out at least $200-$300 BEFORE any actual work started in order to follow the advice: shop around for pricing.
Description of Work: Some plumbing work
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Longs Certified Plumbing Services
He wanted us to find a hidden leak for free and then give a price to fix it. Unfortunately we cannot perform plumbing services for free. We are a for profit family operated company. Its kind of funny almost all bad reviews come from customers we never worked for.
Kenneth H.
09/2017
5.0
plumbing
+ -1 more
The are close to where i live, they answered the call and we made arrangements easily through text messages.
Description of Work: I used Longs Certified Plumbing Services for a quote.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$168
Sharon R.
06/2017
5.0
plumbing
+ -1 more
Very good. Ni issues. Cleaned up area before leaving.
Description of Work: Remive and reset comode.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James B.
06/2017
5.0
plumbing
+ -1 more
Work done efficiently and very professionally. Well done. Thanks.r
Description of Work: Replace water heater.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
John D.
06/2017
5.0
plumbing
+ -1 more
Excellent- arrived on time and completed a professional installation.
Description of Work: Installed outside faucet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Lillian B.
06/2017
5.0
plumbing, drain cleaning
+ 0 more
I requested an estimate on-line on a Sunday morning, and within minutes I received a call from Mark Long. He came out Monday morning, exactly as promised, fixed my problem, and also fixed a leaky toilet. Work was done promptly, efficiently, and to my satisfaction. It was our first time ever needing a professional plumber, and having heard horror stories, I wasn't certain what to expect! I am, however, pleased to recommend this company to anyone at any time. You won't be disappointed!
Description of Work: We had an issue with a shower valve, water running hot, then cold, then hot......
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Georgiana J.
04/2017
5.0
plumbing
+ -1 more
I purchased a special from Angie's List for Long's plumbing to replace parts inside toilet. From initial contact, it was a good experience. Denise, in the office, was easy to communicate with and answered all my questions. Appointment was scheduled for two days out -- which was great. Once they arrived and checked on toilet, it was determined the toilet had hairline fractures and a new toilet was needed. They got a new toilet installed quickly, and it is working great. Professional and fast. Would hire again.
Description of Work: Work on toilet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
janet S.
04/2017
5.0
plumbing
+ -1 more
The faucet was quickly replaced.. The workers were friendly but professional. Would use them for any other plumbing needs.
Description of Work: replacing outside faucet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Linda M.
04/2017
1.0
plumbing
+ -1 more
I feel this is bait and switch they knew where I lived and winter park and Orlando are right next to each other
Description of Work: Purchased deal to have work done missed their call twice scheduled to have work done and morning service was to be done called to say winter park was 30 min drive from Orlando and was to far to come unless I paid $50.00 more for the added drive time. Everywhere in Orlando area has 30 min drive time!!
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0
Response from Longs Certified Plumbing Services
We are located on the east side of Winter Park and it was a 45 minute drive one way and with I-4 traffic it could have been alot longer. Sorry for the inconvience but that was the fault of Angies list and it never should have been sold to you.
Will W.
04/2017
5.0
plumbing
+ -1 more
They did the work quickly and neatly. It went very well.
Description of Work: We had a hose faucet that needed to be replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
David P.
02/2017
5.0
plumbing
+ -1 more
I had a leaking faucet in the bathtub and a leaking toilet. They were on time and performed that were needed and then some. The bathtub required more work than what was originally quoted, so they came the following day to complete the job. Even with the extra work, the pricing was very fair and I would definitely recommend them to anyone.
Description of Work: Fixes for a leaking faucet and toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$600
Karen M.
02/2017
5.0
plumbing
+ -1 more
I would certainly use their services in the future!
Description of Work: In 2012 Long's Plumbing re-piped my house. One month short of the 5-year warranty, I noticed the outside spickets were leaking. It must have been a bad batch, but Mark had no issue with coming over and replacing the defective spickets. Long's really goes out of their way to keep their customers satisfied.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Don F.
11/2016
5.0
plumbing
+ -1 more
It went very well. Mark Jr. was on site and consulted with Mark Sr. back at their office. They communicated well with each other and Mark Jr did the same with his on site assistant. They discussed a few approaches because it was more compicated than anticipated. They worked efficiently and delivered more than I expected. They had to cut the drywell, install a new fitting with a longer tee to the supply line. All the parts were on the truck. They left the site in a clean and ready to use. The cost came in as estimated.
Description of Work: Replaced a faulty valve in the wall that supplies water to the toilet tank.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Mai V.
11/2016
5.0
plumbing
+ -1 more
Fantastic from the beginning. Mrs. Long was communicative and provided estimates over the phone. Mr. Long and his crew were able to arrive the same day I called to do the work without overcharging. There were several obstacles encountered due to my new cabinet installation and how my marble countertop holes were drilled. Longs Plumbing made it all work the same day without missing a beat. His crew worked swiftly and left no mess behind. Fair pricing. Professional. Honest. I will be calling for any future plumbing needs.
Description of Work: Installation of dishwasher, garbage disposal, faucets, and lavatory drains
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Kitchen and Bath Remodeling,
General Remodeling,
Drain Pipe Installation,
Water Heaters
FAQ
Longs Certified Plumbing Services is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Longs Certified Plumbing Services accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Longs Certified Plumbing Services does not offer eco-friendly accreditations.
No, Longs Certified Plumbing Services does not offer a senior discount.
No, Longs Certified Plumbing Services does not offer emergency services.
No, Longs Certified Plumbing Services does not offer warranties.
Longs Certified Plumbing Services offers the following services: Re-piping, electronic leak detection, slab leaks, drain cleaning, water heater repair and installation, leaks, faucet repair or replacement, remodels & small new construction.
Contact information
5415 Lake Howell Rd. Unit 103, Winter Park, FL 32792