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Laurence E Fosgate

Landscaping, Pavers and Hardscaping, Mulch and Topsoil,

About us

One of Central Florida's most outstanding Paver and Landscape Design Build firms. Featured numerous times in The Orlando Sentinel Homes Section as well as Florida Design, Orlando and Industry Magazines. Over twenty years in business, Ed Fosgate is a well known fine artist who enjoys expressing his creativity in Gardens.Visit our blog at gardenmonkeyflorida

Business highlights

41 years of trusted experience

Services we offer

Landscaping, pavers, pergolas, trellises, water features, landscape lighting & designs.

Services we don't offer

N/A

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

3.784 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
31%
4
13%
3
6%
2
15%
1
35%


Rating CategoryRating out of 5
quality
4.3
value
4.3
professionalism
3.9
responsiveness
3.7
punctuality
3.8
Showing 1-25 of 84 reviews

M. J.
05/2017
1.0
landscaping
  + -1 more
He pulled up some of the grass, dropped a pile of sand on the grass that was left and we never saw him again.
Description of Work: paver patio

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,600

CHARLES R.
03/2015
3.0
landscaping
  + -1 more
I purchased Angie's List "deal" for consultation for $49.00. It was close to the expiration date before I called to try to book an apt, but I never received a return call. It makes me not want to use this company for Landscape service - maybe they were too busy at that particular time? It makes me not want to use the Angie's list "big deal" method - due to potential waste of money. I have been tempted to consider utilizing the big deal through Angie's List, but I just won't do it based on my one attempt that was unsatisfactory - I'm more disappointed w/Angie's List then the Landscaper company.
Description of Work: I purchased Angie's List "deal" for consultation for $49.00. It was close to the expiration date before I called to try to book an appt, but I never received a return call. It makes me not want to use this company for Landscape service - maybe they were too busy at that particular time? It makes me not want to use the Angie's list "big deal" method - due to potential waste of $.

Rating CategoryRating out of 5
responsiveness
2.0


Barbara A.
12/2014
3.0
landscaping
  + -1 more
Mr. Fosgate is an artist; a nice and personable individual. Even though I checked that the services have been provided, they are not finished yet as of now. provided us with the drawing (rough) of his vision for the front yard which we approved. We were not charged for the drawings since they were included in the price with the job contract. Initial contact was made in late September. The initial stage (mainly removal of the existing old plants) was done promptly and well. The main frustration concerns lack of timely follow up (job still not completed after 3 months), lack of punctuality and overall lack of professionalism. Hence the first sentence of this review -an artistic approach. The design was very nice, but it seems Mr. Fosgate lost his interest in the job details. We would plan on a date to do a certain segment and no workers would show up. Sometimes 10 days to over 2 weeks would pass between visits. Mr Fosgate is often out of town working on other projects to the detriment of the current one (ours).I contacted Mr Fosgate requesting Him setting he time of arrival - that was not kept. We still have plants standing in pots (just placed around) rather than in the ground. The lighting job is half-done, although paid in full. If one wants an artistic design and does not mind having a haphazard approach to timely execution, Mr Fosgate may be your man. If you want to have good, consistent response and timely execution - you have been warned.
Description of Work: Remove existing remaining plants. Design and execute landscaping in the front of the house, including new lighting and driveway edging. Also planted a small inside garden off the patio.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$14,000

Sharon M.
05/2014
5.0
landscaping, hardscaping
  + 0 more
I was provided a designed sketch with suggestions of plants to be used. The design was beautiful and incorporated some large design rocks I currently had in my landscape.
Description of Work: Landscaped the front of my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Ed R.
04/2014
4.0
landscaping
  + -1 more
Ed had great ideas and provided a clean design. However, the work took much longer for implementation and he was difficult to get hold of and was not responsive to emails. Soon after completion, weeds began to take over the zoysia and large area of Jasmine which required countless hours of manual removal. Which was contrary to the intent of the design (low maintenance). It appears as if I paid for more jasmine plants than I received as there were many gaps were weeds quickly found a home. Originally I had asked Ed to use a landscape canvas which would help minimize weed growth, but he convinced me not to use it. I should have insisted! I would recommend Ed's designs but not the work.
Description of Work: Complete makeover of front yard. Relocation of existing shrubs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$5,000

Anne R.
03/2014
4.0
landscaping
  + -1 more
I like what he planned. I liked what he suggested and a couple of plants toppled over. If I were to use him again, I would make sure that he put the plants lower. I would use him again.
Description of Work: Laurence E Fosgate did my landscaping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$1,000

MR H.
03/2014
1.0
landscaping, hardscaping, patios
  + 1 more
Provider's Good points: Creative layout scheme (albeit limited to straight line designs), Advice on size, shape and color of stones, Suggestions for foliage to complement pavers, Reasonable (but not exceptional) price quoted for work undertaken. Bad points: Failure to commit to a timetable to complete the work, Failure (despite assurances) to oversee his employees' work on site and thus prevent a basic layout error (Except on day he expected money, he did no more than make deliveries of/collect people and materials), Failure to provide a detailed written quote, Failure to provide written receipts for payments received, Failure to complete the work for which he was paid in full in good faith. Furthermore, his method of laying pavers assumes substantial additional work to cover raw edges with soil etc.
Description of Work: Plan and lay a paver patio in the back yard.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$6,400

J. Frank D.
12/2013
2.0
landscaping
  + -1 more
He is creative in design and presented very good ideas. Unfortunately, he was very difficult when we asked for an alternative to bamboo that we did not want, however, in the end he did plant Magnolia trees instead. He did not follow his plan as he chose not to get all the discussed plants so planted plants I did not want (he planted annuals where we only wanted perennials.) He did not honor my request to use Bromeliad plants I provided. I had to plant these myself. He did not provide adequate coverage for the pool pump equipment we wanted to cover with plants. His colleague was extremely rude to us and verbally abusive. We would not allow this man to return, Ed did honor that request and finished the job in time for our pool party on May 11, 2013. We have not heard from Ed since then. He stated he would replace any plants that died within the 1st year, we now question this and doubt he would even return our call. Although our landscaping does look very nice, I would not recommend this company and would never use them again.
Description of Work: Ed presented us with a great plan for our poolside landscape.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0

$2,000

Response from Laurence E Fosgate
I thought this client would not post a review since they would have been embarrassed that their behavior was so egregious. The free flow of verbal abuse and profanity was something we simply would not tolerate from them and when we said something, we were told that's the way he talks to the people who work for him. When my colleague objected to the craziness, they said they didn't want him at the party but he was totally justified in calling them out for their crude abusive language. There was complete confusion between the couple about what was to happen. I took pictures of the landscape during the party- which was a big success and as they say the place looked really amazing and people made very favorable comments at the creativity displayed. We took pictures of what the rest of the property looked like before the party and frankly I can't imagine anyone, even in a down market trailer park, thinking the place looked acceptable- maybe a dozen scraggly plants and some tacky red mulch, weeds for a lawn and that was at the front entrance! It was apparent that these people were not very astute in the aesthetics of landscaping and yes, the non-invasive timber bamboo would have fit their design perfectly. It is my duty to try to make the case as strongly as possible for what is best, but also to be able to suggest a suitable alternative if the first choice just doesn't please them. It is mildly humorous to me but the more rigid and inflexible people tend to be the least knowledgeable and perhaps an inner voice of insecurity makes them think that by expressing strong opinions they look like they know what they are talking about. That kind of verbal bluster is usually a mask for massive sense of inadequacy . The irrigation system we were asked to work with was a jury rigged disaster that was concocted by the home owner. In summary this client represented another in the very disagreeable group of people we attracted when we made the mistake of offering an Angie's List Deal. Never, ever again. We had a perfect rating before the Deals and look forward to having to the experience of contending with such a group of people fading into a distant memory. I am thankful that Angie's List does at least provide the chance to respond to what could be called "Review Bullying" and although I would have preferred that this person just skipped reviewing us entirely (as the discreet option) I am confidant enough in people's ability to hear both sides of things and figure who the victim in this situation was.

James J R.
12/2013
1.0
landscaping, hardscaping
  + 0 more
Never returned calls. Had to threaten him with a bad review in order to get him to show up. Did not complete the repairs to the one year warranty. I would of had more fun doing it myself or poking my eyes out with a sharp pencil. Ok I am sure he will add comments that everything was my fault... I do have pictures of his mess.
Description of Work: General landscaping and hardscaping.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$23,000

Response from Laurence E Fosgate
This customer was extremely happy with our work. He loved the front so much he had us do the back which he and his wife loved. Told me there was no end to the compliments they got. I have emails from him indicating that he was very happy and he invited us to give him a proposal for doing more travertine in his pool area. Hardly the thing you would seek from someone who makes you want to poke your eyes out. I have pictures of how great everything looked and assure you there were zero complaints until a few months ago the client said he was unhappy with one of the plants, tradescantia purperea , otherwise known as purple queen. The problem was it was growing too well ! I met with him and agreed to move some of the plants and replace others with another plant at no charge This doesn't fall under warranty work since most customers don't have a problem when a plant flourishes. This plant is very popular and is used as an accent ground cover at most Olive Gardens. I never complained about having to do this at no cost to the client and at some cost to me. We did freshen the mulch and perform maintenance that his regular service was having problems performing even though there was nothing tricky about any of it. I understand this maintenance company had also complained about the purple queens. We came back two more times for free to do more with the purple queens. At this time the client pointed out three travertine pavers that had moved slightly at the edge of the patio we created that had over two thousand pavers. After almost a year, that was the only problem on a patio with over two thousand pavers. The client became obscene and abusive to me in his emails and said he would ruin me on the internet in any way he could. He went into a rage because it took me two days to respond to an email. I told him that if he wrote that I did a terrible job and told lies about my work I would sue him for libel since I could prove that he had been completely happy with our work and that if he said otherwise it would lying. As it is I think he has tried to keep the lying to a minimum by writing a short review. I have many pleasant emails from each of us over a year period. He starts the review with the lie "never returned call." The facts reveal that is a lie . We did the front, then the back and almost a year of emails with nothing negative and I can show I had a history of prompt responses to emails. The email record is proof of it. As far as threatening me to do a bad review to get me to do work, quite the opposite is true. After he tried to threaten me with cyber bullying vulgarity and lies I stopped trying to make him happy and told him to be careful he didn't incite me to take legal action. $23000 in work and no complaints for months after we finished and then only complain about a plant that grows too well. For that he wants to poke his eyes out? Does that sound like a rational person?

Lance B.
12/2013
1.0
landscaping
  + -1 more
At first, it went OK. We purchased a big deal--complete landscaping for $799. Laurence E Fosgate (who goes by Ed) convinced us to do a full makeover. He had excellent design ideas and seemed to know what he was talking about. From June 24 to July 24 we paid him $13,000. Every time we made a payment it became more and more difficult to get him to respond to texts, emails or voicemails. Finally, he worked hard for one final day, but did not finish the job. He left a tree stump in our front yard, a bunch of sand on our walkways, did not provide two fruit trees and the mulch was way too thin. All of these were items we had bought and paid for. After many months of intermittent communication, promises to show up and never appearing, he finally stopped communicating with us at all. The project is still not finished and he has been paid in full. We want Angie's List to refund us the $799 we paid to them so that we can hire another company to finish the job.
Description of Work: New landscaping in front and back of home

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0

$13,000

Response from Laurence E Fosgate
Just love the way that people think that they can shade the truth and then expect to get way with it. One of the beauties of the review process is that in getting a chance to respond, I can act like the prosecuting attorney who gets to cross-examine a witness. And if the review doesn't add up or make sense, it's pretty easy for people to figure if he's lying about one thing, how can we believe any of it. And I might add that telling a half truth is as good as telling a lie. The fact that people can read the truth more often than not is the reason most lawyers don't want their guilty clients to take the stand. Yes these clients acknowledge that I had excellent ideas and fail to mention that they were ecstatic with the actual results we performed for them. These are intelligent business people and the only convincing I did for them was to come up with a great and economical plan. $13,000 is a terrific price for complete front and rear sod and landscape as well as a Fieldstone decorative feature and paver walkways and patio. In fact, this was the minimum amount practical for that area and an additional 7 or 8 thousand would have been closer to optimal.The "dirt" they refer to was the paver sand which we explained to them they would need to brush in over a few days as the first passes with sand would continue to settle into the joints. This is normal industry practice and they had it explained to them and they indicated they understood. To call the sand "dirt" and to act like it was carelessly left is disingenuous to say the least. I have purchased beautiful fruit trees for them and have had them available for months but there have been mutual scheduling issues. There was a small stump that I agreed to remove but I didn't ever charge them to take it out. I furnished a few hundred extra dollars worth of landscape plants at no cost but considering they are worth more than the fruit trees, I certainly know that they got more than they were charged for, not to mention the several hundred dollars they saved on the Angie's Deal. And even though I had "excellent" ideas and the project progressed to their liking with everything but the fruit trees, We don't get a single A or B or C or D in any category! Really? Do you think that looks like there was any effort to be fair? I think most people would see this as a very mean spirited and dishonest disparagement of what was originally considered great work (frankly the only kind we are interested in producing). Is it possible that this is a venal attempt to finagle a refund? Regardless, I would be happy to bring the fruit trees and remove the stump. In fact I purchased an extra tree and was (and still would be) happy for them to have it.

Richard O.
10/2013
3.0
landscaping, hardscaping
  + 0 more
It was alright. I guess he did a good job. He's pretty artistic in his landscape design. It cost me more than what I paid on the deal.
Description of Work: I had a Big Deal for Laurence E Fosgate. He did landscaping and hardscaping.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

$2,000

Response from Laurence E Fosgate
This is a great example of why The Big Deal is so frustrating in the results we have gotten in terms of reviews. Our quality and professionalism are both rated "A." We formulated a design within a couple of weeks, executed it within a couple more weeks and completed the install in a day, yet we get "C" for that. We get a "C" on price even though with the Angie's discount he paid less than half the normal price. I can't imagine he has any idea of what the service we provided costs because anyone doing any research on that would find that we are at the lower end of most competitors. Also interesting that two "A"'s on the most lasting and important elements, two "C"'s and a "B" equal a "C". If that's how he does a compilation, how are we to trust his calculations on price? I am glad that at least he grudgingly credits the quality. Last I spoke with him he said many of his neighbors stopped by to tell him how great it looked. Maybe I should thank them for helping influence him. The rest of his property, aside from what we did, looks neglected-mainly weeds and dirt.

DC P.
09/2013
1.0
landscaping
  + -1 more
Dont need an unresponsive contractor in my life -- thankfully I only lost $49.
Description of Work: Did not return our calls to schedule after purchasing Big Deal landscape design.

Rating CategoryRating out of 5
responsiveness
1.0

$49

Response from Laurence E Fosgate
The $49 deal ran a year ago- they have never contacted me by email- which I can prove, and don't have record of any other contact either.

John L.
09/2013
4.0
landscaping
  + -1 more
He is hard to get in contact with but once he is on board things go well and the work is worth the wait.
Description of Work: Planned and landscaped my front yard.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$2,000

Response from Laurence E Fosgate
It did take forever to get to this project, more or less at the end of the "Deal" clients. I appreciate the fact the [member name removed] waited and hope the "A" for quality made it worthwhile. We had 17 straight "A"s before offering the deals, our next few months will be devoted to get beyond the many negative and frequently savage reviews which many times ranged from clueless to mean-spirited. Many of the clients were lovely people and a pleasure to work with. Some were of a different ilk who might only have met us through a deal. The existence of a certain difficult kind of "Grouponer" professional respondant is well documented. I remember perking my ears up last fall when NPR featured a woman whose business was almost ruined by the groupon experience said she has cried every day since it came out. I haven't cried but I am resolved to get back to having the clients and relationships that earned us a solid "A" to begin with. We won't rest until that happens.

Gerald D.
08/2013
1.0
landscaping
  + -1 more
It took a while to get scheduled due to personal reasons. Laurence, who goes by Ed, did come out and we went through the yard and discussed what we wanted. We have struggled since then to get in touch with him. We’ve been able to get in touch with him a few times asking for the plans. He always said he was going to send them with an expectation date but they never came through. One contact with him, I asked him questions to make sure I understood what was going on and he said he felt we were second guessing him. After that, Ed hasn’t responded at all. I have requested a refund.
Description of Work: I purchased a Big Deal for Landscape Design and Plans.
Rating CategoryRating out of 5

Response from Laurence E Fosgate
None of this is registering with me. Certainly have no record of emails that I can find. Don't recall ever telling someone they were second guessing me. Doesn't sound like anything I ever said.

Katharine G.
08/2013
1.0
landscaping
  + -1 more
I purchased a big deal from them in February and he came out in May. He has not called me since. I am not happy with his response. It took him several months to come out the first time. I saw his reviews on the site since then and others have not been happy with him.
Description of Work: services not performed.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$799

Response from Laurence E Fosgate
We originally met with Ms. (member name removed) last year and provided her with a plan which she said she liked but would not be able to afford. She saw the deal for landscape/hardscape as a chance to afford the project. She didn't want to do much more than included in the coupon which meant that her fifteen hundred in work would have cost me around $1000. I told her that I would do her project but that since it would be a net loser for me she would have to wait while we did jobs that actually paid our bills- to do jobs like hers first could easily have put us out of business. Consider that if you do forty deals at a net negative of $1000 each the total marketing cost is $40,000. Even if the campaign renders $400,000 in work, that would represent an unacceptably high marketing cost of 10%. That is a percentage that is close to our total net profit on any given project. To incur that cost by doing the projects that render no additional work would have been akin to business suicide. Ms. (member name removed) said she understood. Evidently she doesn't. Waiting a while for a huge discount should make sense if money is tight. In addition, if you look at reviews for people who graded us for work actually performed as opposed to people who gave us an "F" for not getting with them in a timely manner, anyone can see we are a solid "A" We have been featured four times on the cover of the Sentinel Homes section among numerous journalistic citations. A recent garden is getting three pages and the cover of the current Vero Beach magazine. We love what we do, try to do it better each time and really care to giving the best design possible. (sometimes that process takes a while) We take great care that after formulating the best, most attractive and useful plan imaginable, we execute it in a manner that is of the highest quality workmanship. Anticipate all the negativity from our deal reviews will seem like a mere blip on the radar in a little while and ultimately like all experiences should tender themselves, that we can grow from it.

William B.
08/2013
1.0
landscaping
  + -1 more
What a terrible experience. Since Ed Fosgate first gave us a quote and a commitment for completion, his lack of communication and professionalism was nothing short of appalling. He ultimately abandoned our job after completing only half of it. In the meantime, he was unresponsive, incredibly rude (he blatantly insulted us as new homeowners), and his crew caused damage to one of our pipes that now needs to be repaired. Hiring Ed was the single biggest mistake we made since we bought our home. Do not hire him.
Description of Work: Small landscaping changes.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$700

Response from Laurence E Fosgate
[member name removed] review of our work is as untruthful as he is incompetent. When I met him and his wife they weren't sure if they really needed $1500 worth of work. Really? To start with their concrete driveway was surrounded by a row of bricks some places two or three inches below grade. Not only was it unsightly, it was dangerous. They had two large dead sagos in their front yard that they hadn't really noticed. The house had not one plant in the back yard nor anything other than a small concrete pad off their kitchen for outdoor living space and that was mere feet from a noisy busy road so we recommended a new patio on the other side of their house off their bedroom. Even though they needed a lot more, they really wanted to keep to the Deal budget only. We respected that and scheduled for them to be one of our first projects from the Angie's promotion When we showed up on a Friday to do their installation with six workers ready to do their install, he sent us away saying they were having people house sit for them that weekend and didn't want them disturbed. This was during a time when we were deluged with over forty new clients from our Deal with Angie's. Because he was in Winter Park, we were able to come back a couple of weeks later at which time we removed the dead plants, fixed his driveway and installed a beautiful 180 sq ft paver patio. To that point he had tendered us $700 and had received over a thousand dollars in services. We were to bring a few plants to render the total value to $1500. Then began the innumerable phone calls with long rambling messages with threatening unpleasantness mixed in. At one point when we did speak, I did tell him that he might think that his behavior was befitting the new "lord of the manor" title he felt he had earned by becoming a new homeowner but that what he should know is that his social, intellectual and, dare I say, moral superiors would never conduct themselves as he had. If he wanted to assume a mantle of respectability he might want to know how he stacked up against other people and should be aware that at best he was being a bit of a boor and at least he should understand that sometimes even much larger jobs than his could take a while. He said that was insulting but really it was meant to let him know that in the scale of human behavior he was aiming for some low marks and it was really to give feedback and perspective that he was looking like a bit of a hot-headed fool. There is also no question that I did determine then and there that since I had tendered work far in excess of what he had paid that I would be in no rush to return and subject myself and my team to such an irritable sort of person. Before we could return, [member name removed] saw fit to complain to the Florida secretary of state's office. I can say that after hearing both sides of our situation that my actions were judged totally appropriate and that [member name removed] had no grounds for complaint. I have an email and letter to that effect as well as a thank you for my prompt response. I can tolerate many things in other people but meanness and nastiness are things I simply won't endure. Even more so, I will not subject my team to people like that. Their usual experience is to hear customers rave about the great work they have done. Having them experience someone like this would deprive them of one of their top rewards for working. Fortunately people like this are extremely rare.

ANDREA P.
08/2013
3.0
landscaping
  + -1 more
We agreed on what would be done. Mr. Fosgate provided a colored drawing of the landscape plans which was very nice and fit the layout of the house. Nice trees,flowering plants and bromeliads. Beautiful design...very pleased with his skills, and he was very pleasant and easy to get along with in person. It was very difficult to get a response. I received no prior warning of when the landscape crew would come to clear the front. They just appeared with equipment.It was over a month before they came back to do the landscape and actually lay the plants down. They just appeared one evening with plants and rocks. I had a scheduled event to attend and had to leave them to complete the job since I would be home late. On my way out, Mr. Fosgate requested the balance of the payment which I gave. Pleasant surprise...the landscape looked beautiful and a sprinkler was rigged up to water since the sprinler system at the new residence was not functional. That was appreciated. We had agreed on eliminating a few plant items, but I noticed that the important rock formation was incomplete. After leaving several emails for Weeks with no response Ed finally responded that he was traveling an had computer problems bot would check on the rock situation and the dying zoysia grass despite watering every other dayand the daily July rain. I have been extremely patient knowing that Mr. Fosgate is very knowledgable and a creative landscaper, but this level of customer service is beyond any level of acceptability. After this project I am a disappointed customer who had made every effort to give this company the benefit of the doubt.The landscape was done on June 14th. I am providing this review on August 19th...and I have not seen or heard from Mr Fosgate...sorry to say. Such a shame when the follow up and customer service is what makes happy repeat clients who provide numerous recommendations for service.
Description of Work: Front landscape on new residence.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
punctuality
1.0

$3,200

Response from Laurence E Fosgate
We tried- we gave more than we were contracted for, allowed this customer an extension beyond the expiration of her coupon and at the time we finished she was very happy. Unfortunately the lack of irrigation is undoubtedly a problem. We gave her a forty dollar tripod sprinkler to help. We always say to water once or twice a day after installation, not every other day. I admire this person for her hard work and am sorry we were not able to provide maintenance for her. It's not something we do a lot of.

David S.
07/2013
5.0
landscaping, hardscaping
  + 0 more
Ed is great. he is an artist when it comes to landscaping. My only negative comment is his punctuality. Several times he did not keep his appointments and or arrived late after I had to call.
Description of Work: Relandscaped my side yard. Removed old overgrown trees and bushes and replaced them with beautiful, lush tropicals to include palms and plants. He also added brick pavers around my pool cage to create a walkway and a smaller patio outside of the screen enclosure. I love the new area. Beautiful and functional

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,200

Response from Laurence E Fosgate
Glad you liked it. I apologize for any failures in communication- over forty design projects from our "Deal" on top of our normal work made for a few bobbles on my part- although in my own defense, I think I handled it better than a majority of giant companies with many more people resources. And at least when I did communicate, I think the contact was meaningful. Can't tell you how many times I get a customer service rep so clueless that leaving an unanswered response would have been more fulfilling.

Chun L.
06/2013
1.0
landscaping
  + -1 more
It has been 2 months since our first contact. An estimate was given which turn out to be much more expensive than the initial offer. Tried to come up with an alternative plan with him but he kept on delaying the response. He said the bigger jobs take priority.
Description of Work: An initial estimate which is much more expensive than the big deal coupon deal

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$799

Response from Laurence E Fosgate
The client has a large corner lot in Winter Park. The entire lawn is nothing but green, mowed weeds. Their beds consisted of overgrown, spotty and unsightly beds. The space under the parkway trees is completely bare. The place is a stand-out in their neighborhood for being in wretched condition. They have lived in it for twenty years. My proposal for resodding, ground covers and minimal fresh landscaping was $5000 afyter coupon. Considering the size of the lot, that was absolute minimum. I told them that if they only wanted the amount offered in the coupon, I would do it but that it would not be a priority. At the end of the day, I exercised my prerogative not to work with them since in addition to costing me a great deal of funds to give them the "Deal" I would have hated the poor appearance it would have had with only a third of it done marginally. We try to help a huge group of people in all price ranges but try to avoid ridiculousness when we see it coming.

Darrell L.
06/2013
1.0
landscaping
  + -1 more
After a first attempt to meet up and discuss the services requested had to be rescheduled do to my work issues, I have not been able to get any response to me emails to this service provider. I want a full refund of this purchase.
Description of Work: NOTHING. I cannot get this company to respond to my emails. This was a prepaid deal advertised on Angie's List and I WANT MY MONEY BACK.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$800

Response from Laurence E Fosgate
I'm pretty sure people think saying nasty things and getting angry helps get a refund. I think they are pretty automatic and require no review. Frankly letting someone grade us when we don't get together is ridiculous. Imagine a popular restaurant getting bad reviews from people who couldn't get reservations because everyone wants to eat there. Commentary, or even a completely separate section of reviews from people who never got work ordered would be far preferable to the current arrangement.

Cheryl S.
05/2013
1.0
landscaping, hardscaping
  + 0 more
This was a very frustrating experience and I hope that he is not involved in any more Big Deals.
Description of Work: I was very excited about having this landscape project done by Ed Fosgate. Ed visited my house twice and he seemed to be very interested in doing the job for me. As time went by (two and a half months), and after many email exchanges, he totally abandoned my project. He did not complete the design, stopped sending email, and did not do any work. He did not live up to his word! He has some very bad reviews in Angie's List for the year 2013. BEWARE! It appears that he does is very nice work but he cannot be trusted to do the job.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$799

Robert L.
05/2013
2.0
landscaping, hardscaping
  + 0 more
I purchased a landscaping big deal from Ed Fosgate Landscaping. I have traded approximately 25 emails between myself and Ed (the majority me to him) and despite me sending him photographs and a survey of my home I have not received a design plan, estimate, or anything from the company. During my initial conversations I informed Mr. Fosgate that I wanted the project completed before May 5. I purchased the deal in February and I was told that would not be a problem. It has been over 3 months and I am no closer to getting the project completed than I was then. My last email exchange with Mr. Fosgate he stated that he had been very busy and apologized for not being able to start/complete the project and suggested that I obtain a refund through Angie's List if I was not satisfied. This is a difficult review because my one face to face interaction with Mr. Fosgate I was very excited to start and it seemed as if we were going to get the ball rolling quickly. I see through his website and other reviews that he does high quality work and speaking with him it was evident that not only does he know his stuff but loves what he does. It appears that his company is not very large and that the response from the Angie's List along with his regular clients may have left him overwhelmed or my house was a bit far from his address in Winter Park and the job wasn't a very big job and he may have pushed me down on the priority list. Either way I had already tied up a large sum of money purchasing the deal in Februay and it's now May and I am no closer to starting the project than I was back then. I am in the process of obtaining a refund for the purchase so I can move on with another company.
Description of Work: Purchased Landscaping Big Deal through Angies List, Design and Installation of Pavers, Firepit, Plants and Shrubbery

Rating CategoryRating out of 5
value
5.0
professionalism
4.0
responsiveness
1.0
punctuality
1.0

$799

nancy S.
05/2013
1.0
landscaping, hardscaping
  + 0 more
I ultimately got a refund on the Deal because of lack of response from the company. We did speak a few times - all initiated by me - and the conversations went well, but after not having any follow-up for about two months makes me a bit leery about his work. I think he realized I wouldn't be up-sold so I think he moved on.
Description of Work: I bought a Big Deal for $799 for a Complete Landscaping Makeover Including New Plants, Hardscaping, and More.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
2.0


Response from Laurence E Fosgate
[member name removed] lives an hour and a half away. We had a meeting in which I listened to her needs and began to get some ideas to work on getting her manufactured home to match its nice setting on a golf course green. A few weeks later I again made the three hour round trip at which point I sketched my ideas and shared with her my thoughts. Before I had even made it back to Winter Park, [member name removed] called me and said I don't want any plants higher than four feet. Even though the two accent plants that was eliminating was a major blow to my overall concept, I said I would make it work. It took a while but I did eventually fax her color plans. At that point [member name removed] told me she really didn't want any plants- just rocks. In addition to six hrs and two hundred fifty miles of gas consumption and at least another six hours of planning and drawing I decided life is too short to have someone who has not an iota of design ability to micro-manage our project. The previous work she has done shows she can get her yard man to do her biding- probably to much greater expense and negative impact than we would. [member name removed] gets a refund- all her money back and I get my time and money wasted. I definitely am the loser in this encounter but consider myself lucky I new when to stop the bleeding. Just wish I could have figured it out sooner.

Clarence G.
05/2013
1.0
landscaping, hardscaping
  + 0 more
He is very short, if not curt with you on the phone. He is always short and asking you who you are. His communication is just awful and I wouldn't recommend him to anyone.
Description of Work: I contacted him about landscaping work after purchasing a Big Deal.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$799

Response from Laurence E Fosgate
I apologize for any rudeness I may have seemed to have shown. I'm relatively certain that it consisted of my asking him to send me an email with contact info and an outline of his project since I was driving and couldn't write. If that's impolite, it's not nearly as rude as having an accident while trying to write , talk on the phone and drive would have been. Most people get that. If (removed member name) doesn't, I'm happy we didn't have to spend a lot of time together.

Ed R.
04/2013
4.0
hardscaping
  + -1 more
Went quite well. Looks and performs well.
Description of Work: Installed a paver deck in my back yard.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$800

Response from Laurence E Fosgate
Not only did [member name removed] and his partner tell us they loved it all, several neighbors stopped to tell us it looked amazing. That's a "B"?

Contact information

PO Box 2315, Winter Park, FL 32790

landscapesorlandoflorida.com

Service hours

Sunday:
10:00 AM - 4:00 PM
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Landscaping,
Pavers and Hardscaping,
Mulch and Topsoil,
Patios,
Landscaping - Lighting,
Concrete Leveling,
Drain Pipe Installation,
Tree Service,
Lawn Irrigation

FAQ

Laurence E Fosgate is currently rated 3.7 overall out of 5.

Sunday: 10:00 AM - 4:00 PM

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 5:00 PM

Laurence E Fosgate accepts the following forms of payment: Check
Yes, Laurence E Fosgate offers free project estimates.
No, Laurence E Fosgate does not offer eco-friendly accreditations.
No, Laurence E Fosgate does not offer a senior discount.
No, Laurence E Fosgate does not offer emergency services.
Yes, Laurence E Fosgate offers warranties.
Laurence E Fosgate offers the following services: Landscaping, pavers, pergolas, trellises, water features, landscape lighting & designs.
N/A

Contact information

PO Box 2315, Winter Park, FL 32790

landscapesorlandoflorida.com

Service hours

Sunday:
10:00 AM - 4:00 PM
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM