Enviro Tree Service LLC

We were originally attracted to Enviro Tree Service because one of their employees had previously worked on our trees twice in the past with good results. Unfortunately, Enviro Tree Service only returned 1-2 phone calls (after multiple calls) and never made an appointment to see the property and provide an estimate. After two months of leaving phone messages, we gave up and went with a more responsive tree service.

We attempted to contact Enviro Tree Services at least 4-5 times over a 3-4 week period in summer 2017. Initial phone messages left with the company's number did not receive a response. A second attempt later that same week did receive a return call, and a promise to contact us via email for a description of the work. Two weeks later we had not still received any email message, and so we called yet again with the same routine: first phone messages ignored, but a second message a day later did receive another response. We were told that they were waiting for a text message from us (!?), which we had never been told before. Since we do NOT use text messaging, we asked again for an email and AGAIN were promised that they would contact us within a few days. Three weeks later, we have still not heard anything from Enviro Tree Services, so we are moving on. Our initial interest in this company came from the fact that one of their employees had owned and operated a (now closed) tree service that we had used on two previous occasions. ETS does not seem to have the same customer service skills, and so we are now looking for another tree service that will actually talk to us.

Excellent! The entire team was professional and friendly. The arborist was extremely knowledgeable and ensured the trees were pruned properly. All work was performed on time with complete clean up of the debris.

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Out of the 10 companies I contacted for estimates on the work, Enviro Tree Service was certainly the most professional. They were quick with email responses and always returned calls promptly. They provided a very detailed, typed estimate that was emailed to me within a couple of hours of meeting at my property. Our job was a difficult one. One of the trees in our backyard was completely dead and very weak and leaned over our house. Equipment access to our backyard is very limited because of a septic tank positioned in our side yard with the widest access from the front. Of the other companies I had come out to give estimate, 2 flatly, but professionally, refused the job because of the difficultly and danger. Some companies wanted to send climbers up the weak trees. Others said sending climbers up would be much too dangerous and wanted to use large cranes in our front yard to lift the trees from the backyard over our roof. This would entail taking out about 1/2 of the canopy of a large beautiful, healthy tree in the front yard and I was warned that the crane was very likely to crack my driveway. These were not appealing choices and I was very lucky that Enviro Tree provided a great alternative. Enviro Tree brought in a lift truck that was able to get into the backyard via the smaller side yard, so that no crane was needed and no one was forced to risk their lives climbing the weak trees. After the job, they cleaned up well. A few concrete pavers on our backyard patio were cracked in the process of dropping the trees, but I was warned this could happen and it was only a minor inconvenience for us. We were just very thankful to have the dangerous trees removed without any damage our roof. Enviro Tree's pricing was also great. The estimates I received from other companies ranged from $5,000 to $12,000. The estimate from Enviro Tree was by far the most detailed and professional. There were no surprise charges and they came to collect payment at the inspection after the job was done. All in all, I would highly recommend this company for their skill and professionalism.