AAA Home Improvements, Inc.

They knocked $900 off the price because they made a huge mess at our house. We had to rent a steam cleaner and we have custom colored grout. So we had to scrub every little minor grout in here. I could have made that mess myself. Other than that everything else was fine. They charged us less, so that was good. We would probably not use their services again in the future.

The work started with the removal of the old roof which was hauled away in good time. When the old roof was off, after a small delay in getting the materials, the installation of the new roof panels began. That seemed to go well. After it was in, though, we had a very hard rain and there were still leaks, so we proceeded to plan B which was "sure to fix things" but cost more. A sub-contractor was brought in to make some repairs and adjustments to the shingle part of the roof above the deck roof. We also decide, at that time that the solar heating panels for the pool should be removed. That all seemed to go well, too. The crux of the matter is that the work performed was satisfactory in and of itself. The problem is that, not only is the original leak still there, but every door opening onto the deck (two sliding glass doors and two sets of French doors) are now leaking even worse than the original leak, so the workk looks very nice but I did not get what I paid for. Despite giving me his word that he would guarantee to stop the leak, he has not. For the last 8 months, I have been trying to get him to come and look at it and see if he can do anything. At first he would take my calls and set up a time but not show up. Now he will not take my calls, answer my text message or my emails.