We had set up an appt. with Dan (A-Better Window Inc.) on Thurs. 6/12 at a time frame between 9-11. He showed up early which was fine an a lil impressive.My husband showed him the work that we wanted to do on the front of the house and proceeded to tell him that he would unlock the gate to the backyard to be able to access the back of the house. We asked him to knock on the door to let us know when he was ready to go over the windows and sliding glass doors at the back of the house. While my husband was unlocking the gate for him, I am assuming that he knocked on the front door, which of course my husband did not hear since he was in the back yard. So instead of waiting a few minutes and trying again or calling the phone number he had on hand for us, he just left. My husband proceeded to call him and asked him why he left and he said because we didn't answer the door. So he proceeded to tell my husband that he would return later in the afternoon to finish the estimate because he had appts. he had to go to at this time. Long story short, he never returned or called us back. We will not use him now or in the future. I find him disrespectful and unprofessional. Surprised he is recommended on Angies List.
Description of Work: Nothing
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0
Archie L.
02/2014
5.0
doors, glass repair
+ 0 more
Obtained name from Angie's list called and he came out and gave estimate and ordered window and other parts for repair. Called when parts came in and did an excellent job and was not in a rush.
Description of Work: Window glass replacement and window repair and shower enclosure repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brenda G.
10/2013
5.0
doors, patios, replacement windows
+ 1 more
He was called and came shortly after. Felt comfortable with him, he did everything nice and was very clean. I'm not going to lie, I like doing things myself bc I feel svc providers charge a lot. I watched him and went to my moms house the next day and did the same thing and cost me way less. Rollers were $5 ea. I needed two for her door, I bought stuff to clean the track (goo gone $5) and super slick spray ($8 I think) and did the work and came out the same. So while I feel I paid way more, at least I learned something and he did it quick and professionally. He also replaced my track so that's what I tell myself in regards to paying more.
Description of Work: Took apart sliding glass door, replaced the track and rollers, put the door back.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$220
SUZANNE C N.
05/2013
5.0
replacement windows
+ -1 more
Very good knowledge and service. I'm happy with the result. Highly recommend!
Description of Work: The bottom track of my sliding glass door was not long enough and there were holes on either end. The result was water getting into my walls. This company ordered a product to plug the holes permanently so that when I get the wall repaired, the problem will not repeat. Excellent service!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$100
Dennis P.
09/2012
5.0
patios, screen repair, replacement windows
+ 1 more
So I hired Dan and he was friendly, helpful, and truthful; the completed project exceeded my expectations. The price was about two thirds of the other businesses, the quality is better than I expected and the fit was superior to my old screens. The service was also great. It has been a very long time since I?ve been completely satisfied with hiring someone. Hire ?A Better Window, Inc.? and I?m sure you will be happy with your completed project too.
Description of Work: My project was replacing the entire window screens in my two-story house. The criteria for this project were very specific; it had to meet my three objectives Price, Quality, and Service. Anytime I outsource the job I seem to get two out of the three criteria met. This is the first time in a very long time all three of my criteria were met and even exceeded. First, I researched the project and decided that it would be best to hire a professional. I wanted the quality and fit to be perfect, my old screens had been damaged and basically did not function anymore. So getting a proper fit was very important. Second, I asked around and called other companies and Dan was the first to actually answer my questions on the phone. The other businesses would not answer my questions and acted as if they could not be bothered by my calls. Additionally, they could not give me an estimate over the phone but “A Better Window, Inc.” not only gave the info but also explained how he prices the project. Based on this information I was able to come within $5 of the final price, amazing. Third, I reviewed the ratings of “A Better Window, Inc.” and other businesses from a verity of sources. I usually take out the worst and best reviews to account for people that just want to always complain or friends of the business. “A Better Window, Inc.” was always in the top 3. I even asked around my place of employment, which has over 900 employees in the Orlando area and received an email response explaining they used Dan’s company and could not be more satisfied.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Windows,
Patios,
Doors,
Screen repair,
Glass and Mirrors
FAQ
A-Better Window Inc. is currently rated 4.9 overall out of 5.
Sunday: 12:00 PM - 6:30 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:00 AM - 6:30 PM
A-Better Window Inc. accepts the following forms of payment: Check
Yes, A-Better Window Inc. offers free project estimates.
Yes, A-Better Window Inc. offers eco-friendly accreditations.
No, A-Better Window Inc. does not offer a senior discount.
No, A-Better Window Inc. does not offer emergency services.
No, A-Better Window Inc. does not offer warranties.
A-Better Window Inc. offers the following services: Sliding glass door repair, Sliding Glass Door Rollers, glass replacement, window screens, porch and patio re-screening.
We do not work on any automotive products nor do we work on commercial automatic doors.