Elegant Custom Images, Inc.

Great experience, Delivered high quality, on time and with excellence. The house and yard look amazing. I made a couple changes in the middle of installation and they were flexible and made the changes with joy and the highest levels of customer service. Highly recommend Elegant Custom Images. Great experience. Bob emailed me after to ask how everything was and if there was ever any issue to please call him so they could get it taken care of. Thatâ s service!!!

Bob is great to work with. He did a great job at my house. And responds quickly to any questions.

Always delivered on their word you don t find that in companies anymore

Mike is awesome. My. front lamp post & carriage lights were installed with peace of mind, knowing the job was done right the first time. Thanks again, Kim& Nancy Gano.

Bob Kelly provided quality and timely service from start to finish. He provided an immediate response to assist with planning for my landscape lighting needs. The charges for his product and services were reasonable and he provided quick installation and follow up to assure satisfaction with the work product. I would highly recommend this company if you are looking for quality landscape lighting at a reasonable price and also looking for a company that is owned and run by a person who cares.

Very knowledgeable and fair prices.

Bob Kelly and his staff designed and installed accent lighting for the front and back of our house. He suggested uplighting on the trees and four columns in front, in addition to lighting on the ends of the house. In the back, he did spread lights that illuminated our bamboo. In all, it has created a beautiful and inviting effect.

We needed landscape lighting for the front of our home and also the back. We back up to woods and wanted to bring out the natural beauty of the woods at night. Bob Kelly and his staff designed and installed a system of lights that are stunning. We couldn’t be more pleased with the quality of work or the value for our money. I’m a veteran as is Bob. If you are looking for an honorable company with reasonable prices run by an individual whom has worn the cloth of the nation, stop looking and call Elegant Custom Images.

We knew that lighting up the house / yard was a big investment in terms of money and time, so we wanted to do this only ONCE with THE RIGHT COMPANY. We called three companies based on reviews here, and only two actually showed up. Bob Kelly's Elegant Custom Images was very professional from the first moment. Bob himself came out and looked at our property and listened to what we had in mind and then offered a few options. He sent us a proposal with a drawing/plan and a price. After hearing from the second person and his plan, we decided to go with Bob's company. Price-wise, both were competitive, but in the end, we just had a better gut reaction to Bob and what he said he would do. We agreed on a start date, and he and his team were here two days, as they said would be. They arrived on time and finished on time. My only concern ever was having to pay a big part of the fee up-front, BUT in our research, this appears to be the norm for light installation as big as we did. (We ended up installing 18 lights: 9 in front and 9 in back. Some are uplights and some are wash -- If you have done any research, you'll know what these terms mean. Personally, I would go with more uplights and fewer washes, but that's just my personal preference.) We are COMPLETELY SATISFIED with the end result. In fact, we will probably be calling Bob to install a few others at some point. Another good sign for this company was that Bob advised us NOT to install too many lights initially and then add later as we saw what was what. Other companies might have tried to get us to spend more upfront. We appreciated his candor instead of trying to make another buck.

Bob and his team are 1st class professionals and do a great job at a reasonable price. Bob is a true American patriot and he brings the same level of quality of work as he did serving our country. You can trust these folks and they are really good people that want to help you make your project successful.

Great response to our needs

Bob Kelly is a Vietnam Veteran and very Customer-oriented. I asked him to come out and quote me on the repair of destroyed wiring for our backyard lighting system. He came right out and eyeballed the job and gave me a range of "not less than 'x' and not more than 'y.' True to his word, he was back the next day with one of his guys, supervising that young man in replacing the wiring, adding extra loops of wiring in case we want to add more lighting later, and ensuring that the new wiring was buried sufficiently deep so that it won't be damaged in the future. He told me that our lights were serviceable and all were working and that the suggestion from another company that we should consider replacing the lights was incorrect. He and his worker worked diligently due to the threat of rain and the job was completed quickly and at the low-end of the quoted price. My wife and I enjoyed meeting Bob and like the fact that he was so good supervising his worker. Whenever we have a need for landscape lighting we'll be calling Bob Kelly at Elegant Custom Images Landscaping Lighting. We won't use anyone else. Jeff Donohue, Mount Dora, Florida

Bob and his crew were very knowledgeable on how to make the most of our landscape lighting project. Would definitely use again!

Quality, reliability, responsiveness - great quality overall. I would refer him to anybody.

Bob arrived on time (and I mean to the minute!) twice. His crew's work was exemplary, and his advice about how to proceed with additions to our landscape lighting was cautious and thoughtful. He didn't rush me into anything...in fact, he put on the brakes when I was inclined to step on the accelerator. I am most grateful for the conscious way he approached our property. The results of the repair are more than satisfactory, and I am thrilled that he moved us from halogen to LED. My fears about the potential harshness of the new lights were unfounded, and the house looks very good. It is hard for me to evaluate Bob's prices for the repair, because none of the other "professionals" I was referred to followed through. After three pushes, over several months, to find someone for this job, I'll take the guy who showed up and got the job done. I did buy a yearly maintenance plan from him, and that price is more than fair.

Bob and his crew took a bland nondescript community entrance and made it EPIC! He made suggestions to make the best impact for homeowners and visitors and did a fabulous job. I've gotten comments that it now looks like a real community. I am so glad that we went with Elegant Custom Images. His prices were fair and he showed up when he said he would and did exactly what he said he was going to do. His lighting added a flair that we needed and provides much better security for pedestrians at night. Do not hesitate to contact him if you're looking to have this sort of job done. He won't let you down.

Efficient, friendly and shows up when scheduled. The best outdoor lighting company I’ve used. Its pricing is very fair. The company is Veteran owned.

Fast response. Found the problem. Reasonable price. I will use them again.

Great experience. Bob, the owner of the company, was great to work with. His team showed up on time and did excellent quality work for my outdoor lighting repairs. Their pricing was very reasonable, and I felt like they helped me to find practical, long term solutions (even if they were less expensive). I give ECI my absolute highest recommendation.

Prompt and professional.

On time and thorough. Offered suggestions to increase the efficiency and lower cost of my landscape lighting. Did repairs as requested in a timely manner. Would give them my highest recommendation.

Bob and his crew go above and beyond.

Prompt and a quick install. Not cheap, but quality product and work.