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Surveillance Plus

Computer Repair, Home Security Systems, Electronic Gadget Repair,

About us

Surveillance Plus is a 5,000 SF retail showroom open to the public with 1,400 items for your surveillance requirements with Surveillance Systems, Cameras, Recorders, Internet Video Supplies, Access Control and GPS including Sales, Service, Installation, Repair, and Custom Design.

Business highlights

16 years of trusted experience

Services we offer

Sales, Service, Installation, Repair, and Custom Design of CCTV camera systems, access control, and GPS

Services we don't offer

Fire Alarms, Burglar Alarms

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.36 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
17%
3
0%
2
17%
1
0%


Rating CategoryRating out of 5
quality
4.3
value
4.0
professionalism
4.5
responsiveness
4.2
punctuality
4.0
Showing 1-6 of 6 reviews

Patricia A H.
11/2016
5.0
home security systems
  + -1 more
Service was wonderful! They did a marvelous job!
Description of Work: installed security camera

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Theresa E.
07/2016
5.0
home security systems, computer repair
  + 0 more
unknown
Description of Work: Installed 5 camera's. Curious,clean,professional and on time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roy T.
10/2014
5.0
home security systems
  + -1 more
There was a slight delay in getting the system installed because I wanted four of the cameras upgraded and the specific models were not in stock. The crew arrived around 10:00 am, and were finished around 3 pm. They installed 8 cameras around the house on the outside, ran the wires from the camera to the DVR, connected the system to the internet and my internal LAN, and focused the cameras to see the areas I wanted. A week after the cameras were installed, my house suffered a lightning strike that destroyed two TVs and three of the cameras. they ordered replacement cameras and gave me a decent discount. They installed the new cameras for me. We have been very pleased with the service and would recommend them to anyone.
Description of Work: Installed an eight camera security system around my home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Pamela U.
09/2014
5.0
computer repair, home security systems
  + 0 more
.
Description of Work: Installed a 360 degree surveillance system on our home. Excellent system with no problems to date.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,746

Response from Surveillance Plus
Thank you for your positive review, we push for quality in everything we do. Always standing behind our teams work, with a full year warranty on all our products. Even when acts of God occur, we try our best to help our customers with replacement product or help with an insurance claim. Again, thank you for the good word.

Randall T.
06/2014
2.0
computer repair
  + -1 more
.
Description of Work: Bought system in Jan 2013 had several problems with the DVR, had to come out and service 3 times,would not return phone calls and would have to call them back every time. then took several days to get them out. In August 2013 talked into upgrading DVR to resolve issues and when i did it I was told by Bill it would renew my guarantee for another year on the system, that DVR went out and they exchanged for different model which i don't feel is as user friendly .now that another camera has gone out they tell me it's only the dvr that's renewed. I have had 3 camera's go out under warranty now they say i have to pay for service call on camera to come out. I've all ready spent $1,600.00 here and they want more.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0


Randall T.
03/2014
4.0
computer repair
  + -1 more
.
Description of Work: Very nice people but slow on service response

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
punctuality
3.0

Yes, I recommend this pro

Response from Surveillance Plus
Thank you, [Member name removed] for your review. We have hired a Service Manager since January and in the future our response time will improve.

    Contact information

    67 South Dillard Street, Winter Garden, FL 34787

    www.SurveillancePlus.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 5:00 PM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 5:00 PM
    Thursday:
    10:00 AM - 5:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 3:30 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Home Security Systems,
    Electronic Gadget Repair,
    Internet Service,
    Video Production,
    Homebuilders,
    Electrical,
    Camera Repair

    FAQ

    Surveillance Plus is currently rated 4.3 overall out of 5.

    Sunday: Closed

    Monday: 10:00 AM - 5:00 PM

    Tuesday: 10:00 AM - 6:00 PM

    Wednesday: 10:00 AM - 5:00 PM

    Thursday: 10:00 AM - 5:00 PM

    Friday: 10:00 AM - 6:00 PM

    Saturday: 10:00 AM - 3:30 PM

    Surveillance Plus accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Surveillance Plus offers free project estimates.
    Yes, Surveillance Plus offers eco-friendly accreditations.
    No, Surveillance Plus does not offer a senior discount.
    No, Surveillance Plus does not offer emergency services.
    Yes, Surveillance Plus offers warranties.
    Surveillance Plus offers the following services: Sales, Service, Installation, Repair, and Custom Design of CCTV camera systems, access control, and GPS
    Fire Alarms, Burglar Alarms

    Contact information

    67 South Dillard Street, Winter Garden, FL 34787

    www.SurveillancePlus.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 5:00 PM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 5:00 PM
    Thursday:
    10:00 AM - 5:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 3:30 PM