I was in town to interview contractors in an attempt to find someone to do a gutting of a home I had recently purchased. Floor To Ceiling employees came by to look over the house, and we later met at the design center to go over different options and ideas for the remodeling of my home. Everyone there was informative and pleasant. I had no doubt that they would do a great job if left unsupervised in my home, and that they would have the work done before my family was ready to move down to Florida. Laurie, in particular, was very helpful and available for any questions that I had. She explained everything that would be done, and showed me the different choices I had for every aspect of the project. While Floor To Ceiling would have done a great job with my home, their price was quite a bit more than I was willing to spend. The items they would have provided would have been top quality and I am sure very close to what I envisioned for my home, but the labour costs were far beyond anything any other contractor provided. I was sorry that their labour costs were so high, and that coupled with the cost of their products just put them out of the realm of what my family was comfortable spending. After all, we still have to do some work on the outside of the house, too, and I did not want my entire budget to go to the interior. When I found the cabinets I wanted that a different contractor was able to provide, that was my final deciding factor. That was no fault of Floor To Ceiling, at all. That said, if I did desire to make my home into a showpiece (and if I didn't also need to put in a pool!) and not just a home that is comfortable for two big dogs, a few cats, and various family members, then I am quite sure Laurie and Floor To Ceiling would have fulfilled all of my wishes. The people there were really fantastic, it is just that my vision was more easily and comfortably realized with a different contractor. I would still recommend Floor To Ceiling to anyone looking to do any remodeling of their home. I never doubted their ability to do a great job.
Description of Work: Provided design services and a quote for work to be done a recently purchased home in Orlando.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130,000
Angela D.
01/2015
5.0
lighting
+ -1 more
Rich is the owner of Floor to Ceiling. He is very knowledgeable and very fair with pricing. We spent a lot on this project, but we did get other quotes and Floor to Ceiling is competitive in their pricing. Their work is beautiful. Exceptional quality. This was a home that we purchased and remodeled. It had a lot of quirks. Two layers of sub-flooring in some areas to level out incorrectly done floor joists is one example. Rich identified and corrected the issues. The project did take a lot longer than we hoped - about 4 months to complete it. We visited another home that Floor to Ceiling had done prior to making our decision to use them and the woman raved about how quickly they were able to do her job. Perhaps it varies. If timing is important, I would discuss that upfront. Rich is a man of his word, so I would trust what he tells you. I have recommended Floor to Ceiling to friends already and I would absolutely use them again in the future.
Description of Work: Replaced wood and stone floors through interior and tiled exterior patios.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$50,000
James S.
12/2014
3.0
flooring contractor, lighting
+ 0 more
unknown
Description of Work: Removed existing baseboards, tile, laminate and carpeting. Installed engineered wood flooring. |Leveling of the floors took over a week. Then flooring installation began, took another week. Left without cleaning the new floor. Didn't remove excess glue from floor, walls or pantry door. Didn't take down plastic from demo until I called and they came back and removed most of it. Didn't give any instructions on cleaning and caring for the new flooring. Just mailed a bill for the balance.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0
$9,000
Laura D.
04/2013
5.0
flooring contractor, lighting, home remodeling
+ 1 more
Rich and his team were very good to work with. Rich never promised more than he could deliver and always came through to make things the way we wanted them to be. He was very patient with us as we made decisions along the way and worked with us to get the price in line with our budget. We added a lot of items on along the way and Rich was very fair and accomodating. Brian is a great painter and craftsman and coordinated the other members of the crew. Mike took lots of time making sure the plumbing was done just right and Beau did a beautiful job with the tile (and I know that took some patience as we tried to decide what we wanted). The granite and glass were also done beautifully. Overall a great crew whom we have recommended to a number of friends and co-workers. The only downside was how long it took - started on November 5th and ended 3 months later. There were a couple of holidays in there so I know that cost us 2 or 3 weeks. Next time I won't start anything in the middle of holiday season! We plan to use Floor-to-Ceiling for our future flooring projects.
Great experience. Floors to ceiling has a wide selection of flooring in various price ranges. Much better than at Lowes and Home Depot. I visted the store to look at samples and then received an estimate. Once I decided to have the floors installed, it happened within 7 days of making the purchase. The installer was professional and did a quality job. The price matched the estimate.
Description of Work: Removed carpet and replaced with laminate in one room of house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
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Service Categories
Lighting,
Kitchen and Bath Remodeling,
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation
FAQ
Floor To Ceiling is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 5:00 PM
Floor To Ceiling accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Floor To Ceiling offers free project estimates.
No, Floor To Ceiling does not offer eco-friendly accreditations.
No, Floor To Ceiling does not offer a senior discount.
No, Floor To Ceiling does not offer emergency services.
Yes, Floor To Ceiling offers warranties.
Floor To Ceiling offers the following services: Sales and design kitchen, flooring, bath & decorative products.