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First Impressions Carpet Tile & Oriental Rug

Carpet Cleaning, Oriental Rug Cleaning, Upholstery Cleaning,

About us

We've put SERVICE back into the carpet cleaning industry. We always want to leave our customers with a good service experience and not feeling like they got taken or were not satisfied with the service performed in their home. Our customers will always get a uniformed, well-trained IIRC certified technician to perform the cleaning in their home. We will always pre-inspect your carpet and furniture and address any concerns you may have. Exact prices will be given before any service is performed (except for water damages). Then we will perform a thorough cleaning on your carpet and furniture using the most updated processes and cleaning solutions, leaving your carpets and furniture clean and fresh. We also have our 100% money back guarantee on our cleaning. Additional fax: (407) 656-7391.

Business highlights

28 years of trusted experience
Emergency Services Offered

Services we offer

Carpet cleaning, furniture cleaning, oriental rug cleaning, tile & grout cleaning, natural stone cleaning & sealing, leather furniture cleaning, flooring sales & installation (carpets, tile, hardwood & laminates)

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9181 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
4%
3
1%
2
2%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 151-181 of 181 reviews

Jim F.
03/2017
5.0
carpet cleaners
  + -1 more
Always an excellent job.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from First Impressions Carpet Tile & Oriental Rug
thanks so much for taking the time to share you cleaning experience with First Impressions. We truly appreciate you!

Rosemarie C.
03/2017
5.0
carpet cleaners
  + -1 more
Very well.
Description of Work: 2 carpets cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Margaret K.
01/2017
5.0
carpet cleaners
  + -1 more
super job-well done!
Description of Work: 2 large area rugs cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Debra R.
01/2017
5.0
carpet cleaners
  + -1 more
Everything looks great!
Description of Work: Office carpets cleaned, 3 rooms and a long hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Ken T.
05/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Kelly F.
02/2016
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
unknown
Description of Work: Cleaned a large Oriental Rug. They were professional and friendly! Our rug came back clean and in pretty good shape considering its age! We were happy with the price and service and will definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Response from First Impressions Carpet Tile & Oriental Rug
Thanks so much sending us your thoughtful comments on your rug cleaning and we are extremely happy you were satisfied and also that we will be seeing you again! Take care.

Tracy G.
01/2016
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
.
Description of Work: Cleaned wool area rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from First Impressions Carpet Tile & Oriental Rug
Thank you for the great review ... always wonderful to hear feedback!

Tracy G.
01/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Jason L.
10/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Ronald M.
09/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
unknown
Description of Work: Cleaned 2 oriental rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from First Impressions Carpet Tile & Oriental Rug
Thanks! so appreciative that time was taken to give us straight A's! Our clients are awesome!

Nancy N.
06/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I have used First Impressions before. Very pleasant tp work with. I have a lot of carpets that needed cleaning as I was moving to a new house. They pick up and deliver.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from First Impressions Carpet Tile & Oriental Rug
thanks for the great review and taking time to send to us... we appreciate our client!

Gerard V.
02/2015
4.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$249

Response from First Impressions Carpet Tile & Oriental Rug
Thankful for our client's opinions... always appreciated. We will also call our client for further info on how we can better serve him in the future.

TINA D.
12/2014
5.0
carpet cleaners, ceramic tile
  + 0 more
unknown
Description of Work: This is the second time I've used First Impressions, and I have referred several of my friends. The technician arrived on time, answered all my questions, and provided quality service. I will definitely do business with them in the future.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Patricia G.
12/2014
5.0
carpet cleaners, ceramic tile
  + 0 more
unknown
Description of Work: cleaned tiles - look brand new. Great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$241

Nicole K.
08/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned all my carpets. Wonderful job would definitely use them again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from First Impressions Carpet Tile & Oriental Rug
We thank our client for taking the time to post their feedback on our cleaning services. Not only are we receptive to hearing about their experience, but our technician absolutely loves to hear the comments of the clients he has personally serviced. He will be so ecstatic ... thanks again!

Daniel T.
08/2014
5.0
carpet cleaners
  + -1 more
well
Description of Work: wool rug cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Helmar D.
08/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
excellent
Description of Work: oriental carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth L.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Came and picked up my large area rug, cleaned and repaired it and returned it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Gregg O.
04/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Very happy with the overall results. The people that came out were punctual as well as respectful. A little pricey but would use them again for sure!!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

paul S.
12/2013
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: "They picked up my Oriental Rug when they said they would. A small portion of the fringe was unraveling and it looked like the trim would all have to be cut off but Kurt knew a carpet repair person who was able to fix the damaged area (and it looks great) for a very reasonable price. These people are great to work with, even talking with them on the phone is a pleasure. I have several Oriental rugs in my home and I plan to send every one of them to Kurt.
Rating CategoryRating out of 5
Yes, I recommend this pro

Angie P.
08/2013
5.0
carpet cleaners
  + -1 more
Well.
Description of Work: Cleaned my 8x10ft rug

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Manish K.
03/2013
5.0
carpet cleaners
  + -1 more
Overall very satisfied
Description of Work: They performed carpet cleaning and put a coating on. Good service, I would use them and recommend to my friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Raj S.
02/2013
5.0
carpet cleaners
  + -1 more
A good job, will use them again.
Description of Work: Using this company for the second time. This time it was our residence and again a good job; carpets came out very clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Raj S.
12/2012
5.0
carpet cleaners
  + -1 more
See above, a B+ or an A
Description of Work: - I called them and spoke to the lady, who was very nice to speak with, she explained the services and rates. We finalized everything, she and I think it was her husband the owner, explained to me that they will move the exam tables in our office and clean the carpets. - The gentleman came at the appointed time and did a wonderful job of cleaning the carpets, including the one in one of the rooms which had stains on it. But, he said he will NOT MOVE the exam tables but will clean the rest of the carpet. Well, I did not have any choice then, either get the job done or call the owners and go to and fro with them. I guess, the exam tables will need to be moved by us and the carpet underneath cleaned. I was a bit irritated, that even after speaking and arranging with the owner and the lady, up front about this the Technician would not do it. But he did a good job on the carpets he did clean. All in all, a B+ or A job, which could have easily been a A+ job experience had the Tech followed and delivered.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

jan F.
05/2012
5.0
oriental rug cleaning
  + -1 more
Great, nice people.
Description of Work: Oriental rugs cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Contact information

350 E Crown Point Rd. Ste 1120, Winter Garden, FL 34787

http://www.firstimpressionspro.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Flooring Sales and Installation,
Carpet Sales and Installation,
Ticket Broker Service,
Upholstering,
Water & Smoke Damage,
Hardwood Flooring Sales and Installation

FAQ

First Impressions Carpet Tile & Oriental Rug is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

First Impressions Carpet Tile & Oriental Rug accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, First Impressions Carpet Tile & Oriental Rug offers free project estimates.
Yes, First Impressions Carpet Tile & Oriental Rug offers eco-friendly accreditations.
No, First Impressions Carpet Tile & Oriental Rug does not offer a senior discount.
Yes, First Impressions Carpet Tile & Oriental Rug offers emergency services.
No, First Impressions Carpet Tile & Oriental Rug does not offer warranties.
First Impressions Carpet Tile & Oriental Rug offers the following services: Carpet cleaning, furniture cleaning, oriental rug cleaning, tile & grout cleaning, natural stone cleaning & sealing, leather furniture cleaning, flooring sales & installation (carpets, tile, hardwood & laminates)

Contact information

350 E Crown Point Rd. Ste 1120, Winter Garden, FL 34787

http://www.firstimpressionspro.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM