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A PLUS CARPET CARE

Carpet Cleaning, Floor Cleaning and Waxing, Water & Smoke Damage

About us

Owned by couple, we want the service of our company either the best for the costumers.

Business highlights

41 years of trusted experience
Emergency Services Offered

Services we offer

CARPET CLEANING, TILE CLEANING, WATER DAMAGE.

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.76 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
17%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-6 of 6 reviews

DEE M.
10/2007
3.0
carpet cleaners
  + -1 more
They did correct the issue, it looks good now. They were very professional. They followed up well, but I don't think I would use them again. This was a big inconvenience.
Description of Work: I had hired them to clean 4 rooms in my home. There were dark patches on the carpet when they left that had not been there before. It was like they left dirty water in streaks.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$150

Response from A PLUS CARPET CARE
FOLLOWED BY THE MEMBER'S COMPLAINT OF STREAK MARKS ON HER CARPETS. NEXT DAY I WENT BACK TO HER HOUSE TO CORRECT THE PROBLEM. FINDING, UPON INSPECTION, THAT IT WAS IN FACT OLD SET TRAFFIC SOIL STARTING TO REAPPEAR, WHICH NORMALLY TENDS TO HAPPEN AFTER THE CARPETS DRY. I PROCEEDED TO PRETREAT THE AREA WITH A HIGH PH TRAFFIC LANE PRESPRAY FOR COMMERCIAL CARPETS AND RECLEANED THE AREA, MAKING NO DIFFERENCE AT ALL. I THEN TRIED A SECOND TIME AS THE MEMBER WATCHED, RESPRAYING ONCE AGAIN WITH ANOTHER PRESPRAY FOR EXTREME SOIL IN RESTAURANTS, WHERE ONLY A SLIGHT DIFFERENCE WAS NOTICED. I THEN EXPLAINED TO THE MEMBER THAT THIS WAS OLD TRAFFIC SOIL ALREADY SET THAT REAPPEARS AGAIN ONCE THE CARPETS DRY. THE MEMBER WAS ORIGINALLY QUOTED FOR 3 ROOMS AT $85. SHE LATER ADDED ANOTHER AREA FOR AN ADDITIONAL $25 AND PAID A TOTAL OF $110 AND WE HAVE A SIGNED CONTRACT BY THE MEMBER, WHICH CONSTITUTES TO PAYING $110 AND NOT $150 AS SHE CLAIMS. IT IS VERY UNFORTUNATE SHE FEELS AS BEING THE ONE INCONVENIENCED SINCE I WENT UP AND BEYOND TO THE BEST OF MY ABILITY TO TRY TO CORRECT A PROBLEM THAT I FEEL HAD NOTHING TO DO WITH MY WORK PERFORMANCE. I WISH THE MEMBER GOOD LUCK WITH HER NEXT CARPET CLEANING EXPERIENCE.

TAMMY R.
09/2007
5.0
carpet cleaners
  + -1 more
I was pleased with this company. They were able to come out and clean my carpets the same week that I called them. They also did an excellent job. The cleaner that they used actually had a fresh smell. The cleaners were also very professional and cautious around my furniture.
Description of Work: I had them clean and do spot removal in 5 bedrooms, 2 living rooms and a dinning room. I have plush style carpet in each room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

BARBARA L.
06/2007
5.0
carpet cleaners
  + -1 more
Nelly and Joe were professional, dependable and a pleasure to work with. They arrived when they said they would, and did the best job of cleaning carpets that I have ever seen. Joe is very proud of his new state-of-the-art machine. The machine along with their experience and hard work produced a beautiful result that I am very happy with. There might be cheaper cleaners out there but for my money I will only use Nelly and Joe in the future.
Description of Work: Pre spotted heavy soil areas and then cleaned the carpet in office, hall, dining room, family room and master bedroom. We have pets that come in with soiled feet and make the regs very dirty. I was debating whether to replace the carpets or get the cleaned since the last time I had them cleaned (by another company), the result was disappointing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

JANET M.
09/2006
5.0
carpet cleaners
  + -1 more
They also do my carpet and upholstery cleaning. I have used them for a few years now. They do an excellent job. Just plain old honest.
Description of Work: After a tile installation they removed a lot of the grout that was left on top of the tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

MARK F.
03/2006
5.0
carpet cleaners
  + -1 more
I THOUGHT EVERYTHING WAS EXCELLENT. ALL THE WORK THAT WE WANTED DONE WAS DONE, AND THE JOB WAS DONE TO MY SATISFACTION. I HAD A GREAT EXPERIENCE WITH THEM. THE PEOPLE WERE VERY FRIENDLY, IT IS A BROTHER AND SISTER OPERATION. EVERY TIME THEY CAME OUT IT WAS A GREAT ATMOSPHERE.
Description of Work: THEY JUST CLEANED THE CARPET IN 5 ROOMS. I DON'T KNOW WHAT THEY USED TO CLEAN IT.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from A PLUS CARPET CARE
THANK YOU FOR YOUR COMMENTS. WE TRULY APPRECIATE YOU TAKING THE TIME TO DO THIS. IT IS PEOPLE LIKE YOU WHO MAKE OUR HARD WORK WORTHWHILE AND KEEPS US MOTIVATED.

JANE P.
01/2006
5.0
carpet cleaners
  + -1 more
A Plus went out of their way to expedite this job for me and stayed longer than anticipated to complete the job thoroughly. They were professional, experienced and knowledgeable about cleaning processes and products.
Description of Work: The heavily soiled carpets were cleaned and deodorized. A spot treatment and extra deodorizer were required.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

    Contact information

    6474 Merrick Landing Blvd, Windermere, FL 34786


    Service hours

    Monday:
    8:00 AM - 6:30 PM
    Tuesday:
    8:00 AM - 6:30 PM
    Wednesday:
    8:00 AM - 6:30 PM
    Thursday:
    8:00 AM - 6:30 PM
    Friday:
    8:00 AM - 6:30 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Floor Cleaning and Waxing,
    Water & Smoke Damage

    FAQ

    A PLUS CARPET CARE is currently rated 4.7 overall out of 5.

    Monday: 8:00 AM - 6:30 PM

    Tuesday: 8:00 AM - 6:30 PM

    Wednesday: 8:00 AM - 6:30 PM

    Thursday: 8:00 AM - 6:30 PM

    Friday: 8:00 AM - 6:30 PM

    A PLUS CARPET CARE accepts the following forms of payment: Check
    Yes, A PLUS CARPET CARE offers free project estimates.
    No, A PLUS CARPET CARE does not offer eco-friendly accreditations.
    No, A PLUS CARPET CARE does not offer a senior discount.
    Yes, A PLUS CARPET CARE offers emergency services.
    No, A PLUS CARPET CARE does not offer warranties.
    A PLUS CARPET CARE offers the following services: CARPET CLEANING, TILE CLEANING, WATER DAMAGE.

    Contact information

    6474 Merrick Landing Blvd, Windermere, FL 34786


    Service hours

    Monday:
    8:00 AM - 6:30 PM
    Tuesday:
    8:00 AM - 6:30 PM
    Wednesday:
    8:00 AM - 6:30 PM
    Thursday:
    8:00 AM - 6:30 PM
    Friday:
    8:00 AM - 6:30 PM