TIMMY HALL APPLIANCE SVC

Description of Work: I have used Timmy Hall Appliance Service. I last used him in June or July of last year. He has done small appliance repair and this time he replaced a drum on a used washing machine in one of the rental places.

Description of Work: TIMMY USED TO BE VERY RELIABLE, DEPENDABLE AND FAIR IN CHARGES. THIS EXPERIENCE HAS BEEN ANYTHING BUT. HE WAS TO COME ON ONE DAY, NEVER SHOWED. I HAD TO CALL TO SEE IF THERE WAS A PROBLEM, THEN HE TOLD ME HE HAD FORGOTTEN HIS WIFE'S SURGERY ON THAT DAY AND COULD HE COME THE NEXT DAY IN THE A.M. HE CAME NEAR NOON, TOOK WASHER MACHINE APART. TOLD ME THE PROBLEM AND THAT HE HAD THE PART IN TOWN AS HE FORGOT TO BRING IT. WE HAD ALREADY DISCUSSED THE PROBLEM WITH THE WASHER AND HE KNEW WHAT IT WOULD TAKE TO REPAIR. THIS WAS DISCUSSED THE FIRST DAY OF CONTACT. HE LEFT TO GET PART, A 30 MINUTE DRIVE AWAY. THREE HOURS LATER I HAVE TO CALL HIM AGAIN AND ASK WHEN HE WILL BE COMING BACK. HE SAYS HE IS VISITING WIFE AT HOSPITAL AND WILL BE HERE WITHIN HOUR AND A HALF. I TOLD HIM WE WERE EXPECTING COMPANY AND THE AREA WHERE THE WASHER AND DRYER ARE LOCATED IS ALSO A COMPLETE BATHROOM FOR GUESTS WHEN HANGING OUTSIDE FOR COOKING AND FOOTBALL GAMES TO WATCH. THE BATHROOM IS INACCESSIBLE DUE TO THE WASHER BEING TAKEN APART. THE CABINET OF WASHER WAS TOTALLY BLOCKING ACCESS TO TOILET AREA. WE HAVE WAITED 3 DAYS AND IF HE KNEW IN THE BEGINNING THIS WAS GOING TO HAPPEN, HE SHOULD HAVE TOLD US SO WE WOULD KNOW WHAT TO DO. I HAVE MANY, MANY LOADS OF CLOTHES TO WASH NOW, ONE BEING IN THE WAHSER SINCE IT QUIT WORKING. I AM SO DISAPPOINTED IN THIS MAN THAT I HAVE RECOMMENDED TO OTHERS OVER THE YEARS, WHEN HE HAD JUST STARTED HIS OWN BUSINESS. HIS BUSINESS HAS GROWN WELL, BUT NOW IT SEEMS HIS PROFESSIONALISM HAS GONE OUT THE WINDOW! I WILL NOT RECOMMEND HIM IN THE FUTURE AND WILL ASK FOR RECOMMENDATIONS OF OTHER REPAIRMEN IF NEEDED .