Essex Electrical Service Inc

When I called this provider it was late Sunday afternoon. I described the issue I was having and although he indicated the problem was outside his area of service (circuit panel installation/replacement) he stayed on the phone with me helping to diagnose a GFI circuit issue. He was very helpful diagnosing the problem and said he had no problem staying on the line while I checked the series of GFIs that were linked throughout the house. Great personality and very helpful. If I had a circuit panel issue I would definitely use Essex to resolve the problem.

He came out on the holiday, didn’t charge me time and a half. Did a great job. Was not able to fix it all on the same day, because he needed an additional part. He did have it temporarily working, but then came back and made sure it worked correctly.

The estimate we received from Essex Electrical Service Inc. was fair and appropriate. I don't doubt that Essex was capable of doing the job. He was prompt with his response and with getting the estimate back to us. We ended up using somebody else because my husband knew somebody else as a friend who did the work. I would have chosen Essex. I don't have anything negative to say about him. He spent a lot of time with us, trying to explain what the issues were and what needed to be done. He couldn't do the job at that time right then because he was already doing a job. I would probably use him in the future.

Keith Harrod was punctual, did what he said and said what he meant. He was the most reasonable of several choices for electrical contractors. He did a big job in only 3 hours. As I learned later on, He has a solid reputation amongst building inspectors. This guy is the man for any electrical job.

Exchanged emails with Keith and set up a date and time. Arrived early, installed generator disconnect and cord set. Very clean and neat work. Works perfectly!!! Also had him install outlets in garage. Again delivered more than expected and put double outlets in and patched the ceiling when done. I asked him to take a look at another switch and in 5 mins he fixed. I finally found an electrician I can trust that exceeds my expectations. Hire him!

He was always on time!! Completed work in a timely manner. Request full estimate including everything up front. He was good about changes that were made.

Keith was a great. Price was lower than others I'd priced, on time, required nothing up front to start, free estimate(not the kind that takes the estimate off of the total bill), and final result was equivalent to art work as it was masterfully and cleanly laid out. Drywall around the electrical box was repaired and painted and the mess cleaned up. I couldn't be happier and more pleased and would recommend him to anyone needing electrical work.

Keith did an excellent job, we have a duplex home with two meters, and multiple service panels. He replaced all the panels and breakers and added some other circuits for additional appliances and a pool heater. He is friendly, very prompt, and a joy to work with. Highly recommended!

Everything was in working order within 15 minutes of his arrival. I was very impressed with Keith's professionalism and punctuality . It's a pleasure to work with someone who is not a high pressure salesman.

Work was provided by owner. He changed out all the electrical outlets in two bedrooms, and replaced an outside outlet. He did the work in a timely manner and charged a reasonable price for his services. I had used him in the past also to change our service from fuse box to updated circuit breaker box. This was also done at a good price and the work was excellent.

He quickly unconnected the broken GFI and connected the new GFI.

Keith was immediately available on phone, called back when he said he would, and arrived the same day. I asked that he not only repair the outlet, but check and see if any other damage was done or other wiring affected. He quoted me a service call price, said he would probably be able to do the job within the service hour and did so. He arrived within 4 hours of my original call, was very professional and charged just what he quoted. I would definitely recommend him and would call again for any electrical work.

Came on time and work was in a timely manner. He cleaned up after his work was completed also. Was a wonderful experience. I have already referred him to friends. Would use his again also.

Everything went as planned and Keith was top notch in his approach and work.

From the call to schedule the appointment, to the technician, Carlos Nino, everyone was polite and courteous. Carlos arrived at the scheduled time, we discussed the job and I was provided with an estimate. Carlos did the work for me and kept me informed of everything that was being done. He was very polite, friendly and courteous. The job was completed to my satisfaction and I would highly recommend this company to my friends and neighbors.

Needed a new electrical box and from the time I called to get a quote to the end when the job was done Mr Keith was very professional, he came to my home and replaced my old box in about 5 hours, he was very punctual and everything he said was done exactly the way he explained. Excellent job!

FANTASTIC!! I truly can't say enough POSITIVE things about my experience!! I had sent an email to multiple electricians I had found here on Angie's ne List. Keith (of Essex) was definitely the "early bird," responding to me IMMEDIATELY! He had sent me an email response, as well as sent me a text message, and phoned me! My schedule is very difficult to accommodate, and Keith was sure to come out to my home immediately. Early the morning of my initial contact, he was at my home, inspecting the problem, and offered me a solution. In fact, he was even able to take care of the work THAT DAY!! I had looked into having this work done in the past, but simply hadn't done so as of yet, due to costs. Keith was able to provide me with a cost that was VERY competitive to the estimates I'd gotten previously. Given the level of professionalism and attentiveness (as well as the positive feedback and reviews I found here on Angie's List), I was extremely comfortable in choosing Keith and Essex for the job. The work itself was PERFECT!! Keith had sent me pictures of the work being done throughout the process, further reassuring me of my choice in his company. Many companies/contractors will often NOT want their customer to see the actual process of completion, and just want to get paid. He was meticulous in his work, and everything was done perfectly. In fact, he really went above and beyond my expectations-- He took care of finding the matching paint, and painted the box the appropriate color. We hadn't even discussed the painting of the box, but he went out of his way to FULLY COMPLETE the job successfully. When everything was done, he had ensured my satisfaction with the job. I couldn't be happier with my choice of this company. Start to finish, everything went exceptionally well! I DEFINITELY recommend this company to anyone looking for a reliable, professional, and (very) reasonable electrician. A+++++++

Great Job! He communicated well, and let me know when he was on the way. He was quick and also helped on another small issue we had in the house. I would definitely recommend him to others!

My wife was home for the appoinmment, but I made the arrangements. Keith was responsive to messages, polite, professional and puntual for the appoinment. We we very satisfied with the work.

Excellent! Reliable, on time, efficient, quick! Very friendly and complete professional.

Keith was a dream to work with. He was punctual, professional, and fair. My mother lives alone and I live in another city. The work being done was on her house. Keith took his time to patiently walk me through what he planned to work on. He also took several pictures to show me before and after pictures so that I could visualize how the project was going. I would recommend Keith to any one and furthermore will continue to use his services going forward. I could not have asked for a better outcome.

quick and professional change balusters and light bulbs

Great company to work with. Keith was the electrician that performed the work outlined above. Keith was punctual, he was courteous, and very knowledgeable. A great company that I would recommend to anyone who is in need of a electrical contractor.

Without even having to come out, he advised me to check the power lines to see if there was a problem, and he turned out to be correct. I have used him in the past, and he is very genuine, friendly, honest, and hard-working.

Work was performed within the estimated time frame, under budget and with no disruption to our operations. Extremely professional, delivered what he promised, exceeded our expectations.