I would like to welcome you to the Palm Beach Cleaning Crew we are a dynamic team of two business partners, Gabrielle and Isel. Dedicated to providing exceptional cleaning services with a personal touch. We are also both fluent in English and make it very easy to communicate with our clients to understand their needs and expectations. With over 15 years of experience in the housecleaning business we take pride in our services.
Business highlights
Black Owned & Operated
Minority Owned & Operated
Women Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly
Services we offer
Residential and commercial services
Housekeeping
Move in/out cleaning
Customized cleaning
Construction cleaning
Event cleaning
House sitting
Office cleaning
Absolutely the BEST cleaning service in Palm Beach County! Punctual, professional, and meticulous. Two incredibly efficient young ladies arrived with everything needed and transformed my home. From ceiling to floor, every detail was perfect. Impeccable results! I'm a customer for life!
Description of Work: Cleaned my house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Seema M.
12/2023
5.0
house cleaning
+ -1 more
The service was great and highly appreciated!! I would recommend this company anytime!!! 👌
Description of Work: Housecleaning
Rating Category
Rating out of 5
Yes, I recommend this pro
Alexander V.
12/2023
1.0
house cleaning
+ -1 more
MAKE SURE YOU GET YOUR ORIGINAL AGREEMENT IN WRITING!!! CHARGED ME OVER $100 PER HOUR **** TOLD ME ONE PRICE VERBALLY OVER THE PHONE THEN LITERALLY AT THE 11TH HOUR (11pm the night before PB cleaning crew was scheduled to do the work) SHE CALLED ME AND SAID A PRICE WAS NEVER AGREED UPON AND THAT SHE WOULD GIVE ME A NEW PRICE WHEN SHE GOT THERE IN THE MORNING. UNFORTUNATELY I WAS AT HER MERCY BECAUSE I HAD 2 90 Yr OLD GREAT GRAND PARENTS THAT HAD ALREADY WAITED OVER A WEEK TO GET ON THEIR SCHEDULE. (Which is understandable) LONG STORY SHORT SHE ENDED UP CHARGING ME $1300 FOR 3 PEOPLE TO WORK FROM 10am to just before 2pm. NEEDLESS TO SAY I WAS SHOCKED THAT THEY HAD NO PROBLEM CHARGING ME WELL OVER $100/hour TO DUST A MASTER BED & BATHROOM, SMALL LIVING ROOM, BREAKFAST NOOK GALLY KITCHEN AMD A POWDER ROOM. $$$$1,300.00 OVER $100per hour.
Description of Work: Construction clean
Rating Category
Rating out of 5
quality
5.0
value
1.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
$1,300
Response from The Palm Beach Cleaning Crew
We would like to extend our gratitude for considering our cleaning services, and we appreciate the time you took to provide feedback regarding your experience. We have thoroughly reviewed your concerns and our internal records of the cleaning process. It appears that effective communication played a crucial role in your overall experience. Throughout our service, our team made diligent efforts to meet your expectations, and we are committed to ensuring client satisfaction. However, it seems there may have been some miscommunication or gaps in understanding during the process on your end. As the project manager, we expected you to be consistent with your communication. We had trouble connecting with you throughout the detailed process necessary to set up a successful post-construction cleanup. When we did connect and tried to gain clarity, you were rude to us and didn't take true accountability for the lack of communication on your end. Yet, we still showed up and exceeded the client's expectations because the clients wanted to get back into their house as soon as possible and we didn't want them to be further displaced. The clients were extremely happy with our work and we were hired to clean their daughter's home based on their positive experience. We did a full post-construction clean including a complete dusting and polishing of all the furniture and surfaces in the home, vacuuming and mopping all of the floors, dusting and cleaning all of the interior windows as well as blinds. We had to clean blinds individually and wipe each blind to prevent dust from coming back. We also cleaned the inside and outside of the french doors. The blinds and doors were not included in the invoice. We also cleaned the laundry room and the flooring of the two bedrooms which were also not a part of the invoice When we finished the project, we had to wait over an hour for you to come back to pay us for our work. The clients were appalled when you showed up because you were double-checking our work to find a reason to pay us less. We went above and beyond for this project even after you were extremely rude to us. Again, we appreciate you expressing your concerns, but what you claim happened is false.
Reina Y.
08/2023
5.0
house cleaning
+ -1 more
Gabrielle & Isel did a wonderful job. They accommodated our mother/grandmother’s schedule. They we’re adaptive to her specific cleaning needs, extremely professional, have an easy invoice system, very thorough, punctual, and have great pricing. They bring their own supplies and tools which is also very helpful. We feel comfortable and trusting with them having open access to our home. It’s always spotless when they leave. If they see anything unfamiliar or irregular they let us know and we have saved a lot of headache because of it. I appreciate that they have referrals for trusted handy work when needed.
Description of Work: Housecleaning for our elderly family member
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from The Palm Beach Cleaning Crew
Thank you for allowing us to take on this job. Looking forward to our next services !
Edward S.
08/2023
5.0
house cleaning
+ -1 more
Wonderful professional service, they are the best!
Description of Work: house cleaning, house sitting, house calls
Rating Category
Rating out of 5
Yes, I recommend this pro
Celina M.
08/2023
5.0
house cleaning
+ -1 more
Great service, excellent owners and crews Detail oriented, and all around professional
Description of Work: house cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from The Palm Beach Cleaning Crew
[Member Name Removed] it was a pleasure working on your beautiful home and looking forward to continue to give you our best service!
Ashley W.
08/2023
5.0
house cleaning
+ -1 more
Gabby and isel did amazing job cleaning my home. I recommend anyone who needs cleaning to hire them!
Description of Work: Housecleaning
Rating Category
Rating out of 5
Yes, I recommend this pro
Amber W.
08/2023
5.0
house cleaning
+ -1 more
I thought I had experienced getting my house cleaned well until they cleaned it. My regular cleaner was on an extended trip out of the country so I couldn't continue to wait. I took a chance and hired them. They listened to my concerns and went above and beyond with cleaning my home. They also organized my desk and vanity in a way that made perfect sense. I will be replacing my cleaner and hiring them permanently!
Description of Work: Housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Kathya M.
08/2023
5.0
house cleaning
+ -1 more
Isel and Gabby did an amazing job cleaning my home. Had company that was visiting and needed someone in less than 24 hrs. They responded immediately and was meticulous with cleaning my home. My home is much more organized and a lot cleaner than the normal cleaning I do. I'll definitely use their service again. Thank you ladies for going over and beyond!!
Description of Work: Housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
NaQuia J.
08/2023
5.0
house cleaning
+ -1 more
The Palm Beach Cleaning Crew cleaned far beyond our expectations. They were efficient, had excellent communication, and the services were immaculate. Would definitely hire them again and refer them to anyone needing these services.
Description of Work: Housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Genelle K.
08/2023
5.0
house cleaning
+ -1 more
Amazing!!! Best cleaning service I received yet. Gabrielle and Isel are very responsive and professional.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Window Cleaning
FAQ
The Palm Beach Cleaning Crew is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 6:00 PM
The Palm Beach Cleaning Crew accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, The Palm Beach Cleaning Crew offers free project estimates.
No, The Palm Beach Cleaning Crew does not offer eco-friendly accreditations.
No, The Palm Beach Cleaning Crew does not offer a senior discount.
Yes, The Palm Beach Cleaning Crew offers emergency services.
No, The Palm Beach Cleaning Crew does not offer warranties.
The Palm Beach Cleaning Crew offers the following services: Residential and commercial services
Housekeeping
Move in/out cleaning
Customized cleaning
Construction cleaning
Event cleaning
House sitting
Office cleaning