Reviews
1.03 Reviews
Showing 1-3 of 3 reviews
Lisa S.
10/2022
decks, doors
+ 0 moreDO NOT DO BUSINESS WITH THIS COMPANY! VERY UNPROFESSIONAL - DOES NOT SHOW UP FOR SCHEDULED APPOINTMENTS - OFFICE HANGS UP ON YOU WHEN YOU CALL TO ASK WHERE ROY IS AND IF HE IS ON HIS WAY.
Description of Work: I scheduled an appointment with the office and explained that I would be driving over an hour to meet Roy Smith - the owner - to get a written quote on a screen. They did not show up and when I call the office to ask if he was just running late - they hung up on me. I called back to ask again if he would be arriving but they never answered the phone. DO NOT DO BUSINESS WITH THIS COMPANY!!!
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$30,000
Anne M.
03/2021
decks
+ -1 moreThis process took several months largely due to Mr Smith's not responding to phone calls and emails. His workers came to install the screens and left us with loose screen walls, very sloppy brown caulking, deep scratches, sloppy seams and 2 very large doors that do stay closed. Our signed agreement states that he guarantees his workmanship and materials for 1 year. We have several issues with the 2 large doors. After many phone calls he came, we discussed corrections needed and then he never came back or answered our calls. VERY unprofessional. He got paid and we're stuck with a mess!
Description of Work: Enclosed screen for Lanai with sliding doors
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$3,375
laura M.
04/2012
decks, doors
+ 0 morehorrible ..contract sent on 4/23/2011..signed and sent back with deposit...final inspection was finally done on july 5th..a far cry from the 2-3 weeks that the contract said that it would be finished. Very sloppy workmanship some of my pavers are missing ..some are uneven . big trench was left around tthe porch that he said he would fill..never did!! recently sent an email to him to remind him of the horrible job that he did..but didnt come out to see his workmanship..unfinished..cant blame him i would be embarrassed as well. unfortunately for Roy.. i live in a new development and several neighbors have asked if i would recommend my screen guy..of course i have had to say a definitive no.
Description of Work: screened porch put in..footers poured ..and screen enclosure built
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$2,146
Contact information
490 BUSINESS PARK WAY, West Palm Beach, FL 33411
Licensing
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Service Categories
Decks and Porches,
Doors
FAQ
ROY SMITH'S SCREENS & SHUTTERS is currently rated 1 overall out of 5.
No, ROY SMITH'S SCREENS & SHUTTERS does not offer free project estimates.
No, ROY SMITH'S SCREENS & SHUTTERS does not offer eco-friendly accreditations.
No, ROY SMITH'S SCREENS & SHUTTERS does not offer a senior discount.
No, ROY SMITH'S SCREENS & SHUTTERS does not offer emergency services.
No, ROY SMITH'S SCREENS & SHUTTERS does not offer warranties.
Contact information
490 BUSINESS PARK WAY, West Palm Beach, FL 33411