Rosner's Inc

Description of Work: I bought approximately $6000 worth of appliances from Rosner's thinking their service would be better than Lowes or Home Depot. I'm afraid that was a mistake. I paid for the appliances on 11/23/16 and scheduled installation for 12/12/16. I called Rosner's on 12/9/16 to confirm installation time. They said we'll get back to you. A few hours later on 12/9/16, they called and said that the blue washer and dryer that I had ordered was not available. Would I like to upgrade to the next level in black? I said no, I wanted white. After multiple phone calls, I was told they could only upgrade to black. If I wanted white, I'd have to go down a level. I said ok. On 12/12/16, the washer and dryer were installed without trouble. The other appliances were not installed on the 12th as we had agreed. The combo oven was partially installed on the 15th (I'm still waiting on a part.) The trash compactor wasn't delivered until the 16th. I was charged $50 for delivery and installation of the compactor. It is my fault that I signed for the appliance without testing it first. I mistakenly assumed that the installers would make sure the appliance worked before leaving. That was not the case. After the installers left, I tried the compactor and it made a loud banging noise and the on/off switch didn't work. I called Rosner's immediately. My sales person from Rosner's wasn't available and Rosner's advised me to call Kitchenaid. KA said they'd have to send someone out to confirm that the product was defective and the first available date was 12/21/16. Rosner's finally called back on 12/19/16 and said they could have someone come out on 12/22/16. The KA repair guy just left and said all he could do would be to order a new switch and the estimated time of arrival would be 12/30/16. I called Rosner's and said the appliance was defective when installed and would you please stand behind your product? They said no, I had to have it repaired, they were not willing to replace it. They recommended I call Kitchenaid.

Description of Work: All new kitchen appliances plus washer and dryer

Description of Work: Purchased all new kitchen appliances. Prices were competitive, service was good.

Description of Work: date of service was 10/10/2015 cost of service was $2000

Description of Work: We replaced our old microwave with one from Rosner's. The old model was wider than new ones and the staff at Rosner's knew about the trim kit that would make the new microwave fit our space. Their installation company was also very good. No problems,great service,good company.

Description of Work: I bought a Bosch dishwasher, cooktop, and combo oven and a Samsung refrigerator from them. My salesman, Lee, was outstanding in every way ... knowledgeable, courteous, and did his best to get me a great price and to assist with getting the manufacturers rebate as well. When I ran into construction delays, Rosner's was very accommodating as we had to change delivery dates several times.

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Description of Work: My old over-the-range microwave broke and I called around to get pricing for a new microwave with installation. Rosner's had the lowest installation cost. Their price for the microwave was a little higher than the big box stores, but the installation cost was significantly lower. I spoke to Bruce in the WPB location on the phone (I never went into the store) and ordered the microwave. My townhouse is older, so the appliances are "Bisque" in color. Most newer ones are black, white, or stainless steel. They had Saturday installation times in my area, so I scheduled it. |The installation people, subleted by Rosner's, showed up right on time, easily removed my old microwave, and were very professional and friendly. |I like doing business with a family-owned company such as Rosner's instead of giving my money to a big corporation. I would definitely recommend them and will use them in the future.

Description of Work: Replaced all large kitchen appliances. Great service.

Description of Work: We purchased all new kitchen appliances through them.

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Description of Work: Purchased new washer and dryer

Description of Work: The purchase of kitchen appliances.

Description of Work: After much research, we decided which make and model TV we were going to purchase and looked at various business websites (Best Buy, Rosner's, BJ's) Rosner's had a great website, listing all makes and models they carry and prices.

Description of Work: The refrigerator I have in my house stopped working. I called Rosner's as soon as they opened and got Staci Rosner who gave me some quotes, sent me an e-mail with all the info I needed to make a decision, and then called me back to check. . Staci Rosner was a dream and I recommend that store highly.

Description of Work: Four Maytag appliances were purchased and deliver and installed.