Raccoon R us

Raccoons R Us took my money and ran! If I could give them a less than 1 star rating, I would. On May 17, 2016, the owner of Raccoons R Us (David) came to my home to investigate a woodpecker that had nested inside the Styrofoam crown molding below the eaves in my house. David informed me that he observed a male woodpecker that had pecked two holes and that he could set a trap to catch him, apply a repellent to keep the bird away if the trap didn't work, and then seal the two holes afterwards. I gave him the go-ahead to do the job and foolishly gave him full payment of $350 up front. I should know better, but I trusted this guy. It is now three weeks later and, while the woodpecker is gone, the trap is still sitting on the second story window ledge outside the woodpecker's hole and both holes have not been sealed as promised. I have made numerous phone calls to David every time, there's a new excuse why he hasn't finished the job. The latest call, he told me he was in the hospital after being bitten by a snake but would have the job done by the following Tuesday or Wednesday. By Thursday, the job had not been completed, I had not received a phone call from Raccoons R Us and I called David one last time demanding that the work be done that day. He didn't have the courage to return my phone call. If in fact he was in the hospital and if his hospital stay ran longer than expected, I would think a legitimate businessman would a) call me to let me know and b) send another employee to finish the job as promised. Apparently this not a legitimate businessman and I would never recommend Raccoons R Us to anyone. I'm out $350, have to find someone else to finish the job, and I've learned a lesson the hard way.