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POOL DOCTOR OF THE PALM BEACHES

Pool and Spa Service, Pool Sales Construction and Installation, Pavers and Hardscaping,

About us

6 Smart Reasons to Call Pool Doctor of the Palm Beaches Experience Counts - Get over 30 Years of caring service in every call. Your job is done right. Fast Service and Repair - You want to “splash in a flash?” Call now for reliable, friendly service. Flat Rate Pricing - Don't get soaked! You get the price from Pool Doctor, and that’s what you pay - no hidden extras or add-ons! Free Analysis - to show you how you can maintain the perfect backyard experience for less. On-Site Consultation & Estimate 10 Year Warranties - on Florida Gem & Diamond Brite Resurfacing. Our quality isn't just a promise it's a ten-year guarantee. We fully guarantee all of our work on service & repairs. Weekly Pool Maintenance Plans - You can save time, money and headaches when you sign up for automatic weekly service. Call Now! We are a Florida State Licensed Contractor and Insured. We have a clear business record with the State of Florida Construction Industry Licensing Board (CILB) maintain an "A" rating with HomeAdvisors and an “A” Rating with the BBB of South Florida.

Business highlights

40 years of trusted experience

Services we offer

WEEKLY POOL SERVICE (RESIDENTIAL & COMMERCIAL) INSTALL/REPAIR POOL LIGHTS, LEAK INSPECTIONS & REPAIRS, GAS AND HEAT PUMP REPAIRS & INSTALLATIONS, ACID WASHES TO REMOVE STAINING, PEBBLETEC & FLORIDA GEM POOL RESURFACING, TILE REPLACEMENT, NEW BRICK OR TRAVERTINE COPING, FILTER INSTALLATION, NEW ENERGY EFFICIENT PUMPS & REPAIRS, NEW POOL AUTOMATION, NEW DECKING: SPRAYDECK, PAVERS AND TUMBLED MARBLE, POOL INSPECTIONS, OPEN & CLOSE POOLS, CLEAN GREEN POOLS, NEW POOL & SPA CONSTRUCTION

Services we don't offer

VINYL POOL AND FIBERGLASS SPA REPAIRS

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.264 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
64%
4
16%
3
3%
2
3%
1
14%


Rating CategoryRating out of 5
quality
4.2
value
4.3
professionalism
4.3
responsiveness
4.3
punctuality
4.4
Showing 51-64 of 64 reviews

Joel H.
02/2016
1.0
pool cleaners
  + -1 more
unknown
Description of Work: Through incompetent use of chemicals, they destroyed my pool heater and refused to pay for the damages (~$5000). They then threatened to sue to recover fees that I refused to pay because of the damage.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0


Response from POOL DOCTOR OF THE PALM BEACHES
Pool and Spa-service for June 2014, only 60 days/Complaints on Spa only not pool. A Complaint filed 2 years later in 2016. Per Mrs. [Removed Member Name]’ request, their fiberglass spa was to be treated with chemicals purchased by them. (Spa Choice/Oxy-Spa, blue color) We advised NOT to use these but Mrs. [Member Name Removed] insisted. Shortly after using their chemicals, the spa water turned blue, we drained and cleaned and refilled. We suggested AGAIN not to use those chemicals. Homeowner requested a service call to evaluate gas heater. A licensed tech was dispatched and reported heater had to be replaced (heat exchanger was bad) due to incorrect wiring to electrical and to gas (installation by another company). He also noted it was full of “blue” chemicals that circulated from the spa. Homeowner hired another company to go out and inspect heater. Jupiter Pool Service let homeowner know heater exchanger was bad, no reason given. Mr. & Mrs. [Member Name Removed] automatically assigned blame on Pool Doctor. Pool Doctor graciously placed a claim for client and insurance adjuster visited homeowner and found Pool Doctor NOT negligible. The Insurance adjuster tried contacting Mr. [Member Name Removed] who did not dispute Insurance adjusters findings. Insurance closed [Member Name Removed] file March 2015. Mr. [Member Name Removed] reported to Angie’s List February 2016. *NO response, *UNPAID bill, husband *MISPLACED BLAME for wife’s refusal to listen to company regarding adding her own chemicals. Pool Doctor has detailed communications as well as documented pictures of the chemicals Mrs. [Member Name Removed] used. No complaints on pool, but spa was difficult to maintain because Mrs. [Member Name Removed] kept adding own chemicals that destroyed their system. We aim to satisfy 97% of our customers. This customer falls into the 3% that are never satisfied.

Douglas M.
01/2016
5.0
pool cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William S.
01/2015
5.0
pool cleaners
  + -1 more
He did a great job
Description of Work: pump replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Barbara H.
12/2014
5.0
pool cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancee F.
06/2014
5.0
pool cleaners, hardscaping
  + 0 more
unknown
Description of Work: We had a pool resurfacing estimate done

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Mark M.
01/2013
1.0
pool cleaners
  + -1 more
Badly.
Description of Work: I saw this company on Angie s list and expected professional and reasonable service. My previous pool company must have gone out of business and hadn t shown up to clean the pool in 3 weeks, despite repeated messages. I asked for an estimate to return the pool to clear since it was a light to medium green after 3 weeks, and then for weekly pool service. My jaw dropped when the bill for pool clean up was 325.00- slightly less than after the last hurricane when much of my yard was in the pool. Thankfully , I found M and M Pools who charged 40 dollars for the clean up and then a reasonable rate for weekly service. These are ethical business owners who,unlike the Pool Doctors, do not try to take advantage of homeowners with outrageous charges. Do not give this business your business!

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
4.0


Response from POOL DOCTOR OF THE PALM BEACHES
This is a fake review. It's obvious from the verbiage that they never did business with us. They're hyping M and M Pools. Shameless that this review is allowed to remain. False review from obvious competitor.

sheldon G.
06/2012
4.0
pool cleaners
  + -1 more
Went ok
Description of Work: Installed pool heater

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Paul S.
02/2012
4.0
pool cleaners
  + -1 more
.
Description of Work: Has cleaned our small pool on a weekly basis for a little more than a year. Has a key to get into the property when we are away. Punctual and professional. No problems. I wonder about the cost — $20/wk — as the pool is very small and takes about 10 minutes to clean, but I have been told that the fee is not excessive in Jupiter. I would do it myself but am away too much.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

SHARON B.
04/2011
5.0
pool cleaners, remodeling
  + 0 more
Very well
Description of Work: Cleaned off my pool surface, cleaned it up, apply tile, re-do surface of pool, fill up the pool and treat the water to get us started.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Tim T.
03/2010
5.0
pool cleaners
  + -1 more
Services were performed quickly and professionally. The pool looks great and is ready for the season.
Description of Work: New homeowners and pool owners. When we moved in the pool had not been maintained and was in poor condition. Pool Doctor cleaned and prepared our pool for use. Gave us good information on pool maintenance and costs involved. Advised we not replace a broken pool heater and did not pressure us to buy an new one unlike every other contractor we spoke with. Gave us a great deal on regular weekly pool service contract.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

William F.
01/2010
4.0
pool cleaners
  + -1 more
The pool doesn't turn green and it's always good. They were cheaper than the last company we used.
Description of Work: Pool Doctor of the Palm Beaches cleans the pool every week.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Philip K.
05/2009
5.0
pool cleaners
  + -1 more
This was a small residential pool area. They took care of the sub contracting and the work. Everyone did a great job. They were easy to work with, there were no problems. The owner supervised the project and made sure everything went smoothly. The end result is beautiful, and it is well worth the money we spent. I would highly recommend them. I also have hired them to service the pool because they are so easy to work with.
Description of Work: I hired Pool Doctors of the Palm Beaches to resurface my pool, replace the tiles, service the pumps and pipes. They also resurfaced the deck and replace the lights.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

HAL K.
03/2008
5.0
pool cleaners
  + -1 more
The man did a good job. I paid him in full when he did the work. They called me a month later and said I stilled owed money. I told them that I already paid so they didn't make me pay anymore. They were about $800 less than another quote I got. The work was done fine originally but it has since deteriorated.
Description of Work: He fixed the tiles around the outside of my pool.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$500

RICHARD L.
04/2007
5.0
pool cleaners
  + -1 more
Had four bids from various companies to resurface my faded pool and spa surfaces. The Pool Doctor of the Palm Beaches was a little high, but Mr. John Hamil appeared more trustworthy than the others, and he was definitely the right choice for me.
Description of Work: Complete resurfacing of the entire pool and spa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600
    • 1
    • 2
    • 3(current)

Contact information

1408 N Killian Dr 103, West Palm Beach, FL 33403

www.poolspalmbeaches.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pool and Spa Service,
Pool Sales Construction and Installation,
Pavers and Hardscaping,
General Remodeling,
Decks and Porches,
Pressure Washing,
Deck Maintenance

FAQ

POOL DOCTOR OF THE PALM BEACHES is currently rated 4.2 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: Closed

POOL DOCTOR OF THE PALM BEACHES accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, POOL DOCTOR OF THE PALM BEACHES offers free project estimates.
Yes, POOL DOCTOR OF THE PALM BEACHES offers eco-friendly accreditations.
No, POOL DOCTOR OF THE PALM BEACHES does not offer a senior discount.
No, POOL DOCTOR OF THE PALM BEACHES does not offer emergency services.
No, POOL DOCTOR OF THE PALM BEACHES does not offer warranties.
POOL DOCTOR OF THE PALM BEACHES offers the following services: WEEKLY POOL SERVICE (RESIDENTIAL & COMMERCIAL) INSTALL/REPAIR POOL LIGHTS, LEAK INSPECTIONS & REPAIRS, GAS AND HEAT PUMP REPAIRS & INSTALLATIONS, ACID WASHES TO REMOVE STAINING, PEBBLETEC & FLORIDA GEM POOL RESURFACING, TILE REPLACEMENT, NEW BRICK OR TRAVERTINE COPING, FILTER INSTALLATION, NEW ENERGY EFFICIENT PUMPS & REPAIRS, NEW POOL AUTOMATION, NEW DECKING: SPRAYDECK, PAVERS AND TUMBLED MARBLE, POOL INSPECTIONS, OPEN & CLOSE POOLS, CLEAN GREEN POOLS, NEW POOL & SPA CONSTRUCTION
VINYL POOL AND FIBERGLASS SPA REPAIRS

Contact information

1408 N Killian Dr 103, West Palm Beach, FL 33403

www.poolspalmbeaches.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed