We are a small business that has been family owned and operated for 30 years. We have a small number of employees in each department dedicated to the service of our customers. What services we cannot provide, we will happily refer you to a reputable contractor.
Business highlights
43 years of trusted experience
Services we offer
We offer full pool service, chemical only service, chemical delivery, and vacation pool service. We offer electronic leak detection and repair. We inspect, repair, sell, and install all pool equipment. We also have a full retail store with chemicals, equipment parts, and other pool items.
Services we don't offer
While we are licensed as a pool builder, we do not build pools. There are several other services we do not provide in full but have reputable companies for referral.
Description of Work: changeout of thermostat in heat pump for pool
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Glenn S.
12/2016
5.0
pool cleaners
+ -1 more
Every repair or corrective action has been excellent. Mike and his technicians know how to diagnose everything! They also provide regular service, though I try to take care of my own pool most of the time. Oh, also a quick shoutout to the office staff, which is friendly and diligent. I particularly like being kept updated as far as repair scheduling and getting ordered parts.
Description of Work: I have used National Pool Service for several years, and am extremely satisfied with the work this company performs. Mike, the owner, and his technicians are extremely knowledgable because they've seen just about any type of issue or problem you can throw at them. I have had (in pools at two houses) such issues as: stains in the pools, broken motors, a decayed filtration tank, leaks, yellow and black algae, broken parts on a slide, installation of a heater, and the need for a safety railing on my spa in the pool. Mike and Mike's crew resolved all the issues efficiently, correctly and at a fair price. Moreover, Mike is always available for quick phone consultations should I face any difficulties. His folks also are expert at selecting the correct chemicals to keep a pool healthy.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Judith K.
07/2015
5.0
pool cleaners
+ -1 more
We have used National Pool for the past five years; they've installed a new salt system, re-grouted our pool tiles and fixed the pump. We've called them about various other concerns throughout the years and they are always helpful. They are knowledgeable, pleasant and always quick to respond. I wrote an earlier review praising them , but wanted to add another one today because they were, again, helpful with another problem, giving good advice without charging a fee.
Description of Work: fixed various pool problems and provide ongoing advice/service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from National Pool Service, Inc.
Dear [Removed Member name]: It has certainly been our pleasure to be of service to you. Our techs have really enjoyed working for you and your husband as well. We look forward to helping you to keep your pool sparkling blue. Thank you for taking the time to write this review--a referral and/or great review is the best compliment we can receive! Warm Regards, Mike Knowlton
Linda H.
06/2015
5.0
pool cleaners
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from National Pool Service, Inc.
Hello [Removed Member name]: Thank you for taking the time to review us on Angie's List. We look forward to seeing you in our retail store and helping you keep your pool sparking blue! Warm Regards Mike Knowlton
Benedicte M.
06/2014
4.0
pool cleaners
+ -1 more
unknown
Description of Work: Bi monthly pool maintenance
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$125
Rachel S.
06/2014
5.0
pool cleaners
+ -1 more
unknown
Description of Work: Weekly pool cleaning and chemical maintanence.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Sue T.
06/2014
2.0
pool cleaners
+ -1 more
Did not use contractor as their prices were extremely high and were recommending equipment that I did not need. Obviously I had checked out the pool equipment prices prior as my pool pump is an older model that is no longer sold and I wanted to makes sure that the motors were still available. I have had repairs done to my pool over the past 15 years and was surprised that they were so expensive. Especially since I felt they were trying to sell me "a bag of goods".... I don't mind paying for what I am actually getting. I received 2 quotes; one for the motor only being replaced. $428.84 although on the phone I was told it would be about $645 with the added labor as this motor is old. This cost was double what I actually did pay to replace the motor. The 2nd quote I did not like the "open ended" labor costs, It seemed very vague. It was suggested that I would have cracks in the pool pump housing causing leaks (not true) and I would probable want to replace the entire system for $1085 plus whatever additional labor. I would like to indicate that I have two prices for around $800 if I replaced the pool pump and pvc pipes, etc.
Description of Work: Nothing, price was way too high for service
Rating Category
Rating out of 5
value
1.0
professionalism
2.0
responsiveness
1.0
$645
Earl D.
03/2014
4.0
pool cleaners
+ -1 more
They were prompt and we told them what we thought was wrong and they confirmed it and did the replacing of the pool pump in the spring of 2011. Then we had called them in 2012 about a malfunctioning cell on or salt system pool and they diagnosed it as bad and repaced it. The cells are not not cheap but are essential to changing the salt added to the pool to produce chlorine.
Description of Work: Replaced pool motor in 2011 and cell on a salt system poo in 2013.l.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,000
Larry B.
02/2014
5.0
pool cleaners
+ -1 more
I beleived that the pool in my yard was losing water. that was not the case. On the phone they gave me a simple test to perform prior to coming to my home. After performing the test it was learned that I am not losing water and what appeared to be a crack in the wall of my pool turned out to be a finishing blemish that can dealt with in time. The gentleman who came to my home treated me in a friendly and honest manner as the situation could have been manipulated into an expensive repair. I also received a follow up card asking for my opinion of the services rendered which was EXCELLENT!
Description of Work: Provided information that explained why i didn't need the services I ask for. Was honest and on time for appointment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Vareek B.
12/2013
5.0
pool cleaners
+ -1 more
They check my pool and provided me with a ton of information and helpful tips in maintaining my pool.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$50
Deirdre E F.
11/2013
5.0
pool cleaners
+ -1 more
It went well. Very knowledgeable and answered all questions.
Description of Work: Checked pool equipment and water.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary W.
11/2013
2.0
pool cleaners
+ -1 more
They really did nothing, but give me a quote of approximatly 500.00 to get My pool clear. i hired someone else for 100.00 and My pool is Now clear
Description of Work: I purchased a Big Deal from National Pool Service, Inc.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0
$50
Blossom E.
11/2013
5.0
pool cleaners
+ -1 more
The service person arrived on time, was very courteous and after his inspection he explained in detail was needed to correct the problems that existed. He also gave me pointers on what I need to do to maintain the pool, so that I would not have the same problem again. I would definitely refer them to any of my friends needing pool service. Thanks again.
Description of Work: NATIONAL POOL SERVICE, INC.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Arlene M.
11/2013
5.0
pool cleaners
+ -1 more
They were excellent. They were extremely nice, prompt, came over when I called and did the job. The job was very good.
Description of Work: They replaced light inside my pool and re-wired heater to the pool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary-ann M.
10/2013
5.0
pool cleaners
+ -1 more
.
Description of Work: called them for information.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from National Pool Service, Inc.
[member name removed], I am glad we were able to help answer some pool questions. Over the past 30 years our staffed office has done well with helping customers try to solve their own problems prior to having to scheduling a service call. Thank you for your business and thank you for the Angie's review.
J. Michael H.
08/2013
5.0
pool cleaners
+ -1 more
They did a very good job. The billing was a little delayed, but of course that was no issue for me. I was billed exactly what was quoted - no surprises.
Description of Work: I had this company come to my home and service my pool by installing a new filter, a new segregator, and new motor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Judith K.
08/2012
5.0
pool cleaners
+ -1 more
It went very well. We needed to have this done quickly before leaving on vacation and the company worked us into their schedule; gave us good advice about a new system; the installer came on time, replaced the system and explained it. A few days later, National Pool called us to see how everything was working. We really appreciated their prompt professional service. Plan to use them for other services as well.
Description of Work: Removed a faulty unit from a salt water pool system, installed a new SGS system.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,850
James L.
06/2012
5.0
pool cleaners
+ -1 more
They are very professional and have a great staff. Their price is very competitive.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool and Spa Service,
General Remodeling
FAQ
National Pool Service, Inc. is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 5:30 AM
Tuesday: 7:00 AM - 5:30 AM
Wednesday: 7:00 AM - 5:30 AM
Thursday: 7:00 AM - 5:30 AM
Friday: 7:00 AM - 5:30 AM
Saturday: 8:00 AM - 1:00 PM
National Pool Service, Inc. accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
No, National Pool Service, Inc. does not offer free project estimates.
Yes, National Pool Service, Inc. offers eco-friendly accreditations.
No, National Pool Service, Inc. does not offer a senior discount.
No, National Pool Service, Inc. does not offer emergency services.
No, National Pool Service, Inc. does not offer warranties.
National Pool Service, Inc. offers the following services: We offer full pool service, chemical only service, chemical delivery, and vacation pool service. We offer electronic leak detection and repair. We inspect, repair, sell, and install all pool equipment. We also have a full retail store with chemicals, equipment parts, and other pool items.
While we are licensed as a pool builder, we do not build pools. There are several other services we do not provide in full but have reputable companies for referral.