We are a Mobile TV & Appliance repair business, "We bring the shop to you" it's not just a slogan, We actually bring a Mobile Repair Facility to your location, It is a truck outfitted with many common parts and equipment to repair many appliances and televisions. The new Appliances & TV's are quite complicated in their workings that require knowledge and skill! A seasoned tech will arrive "On Time" and diagnose the problem on site. Prices of trip charge and estimate fee vary according to location and type of device. All estimate fee's are applied towards the repair.
I was called after requesting the quote for repairs. Although the part needed to repair my TV was not available, he pointed me to where I could be a 2nd hand part on eBay. I appreciated the company's service standard to use only certified parts and also providing me an alternative when certified parts weren't available. Will be my first call for all appliance repairs in the future.
Description of Work: I needed a 75" TV repaired (Samsung)
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from MOBILE TV and APPLIANCE REPAIR
Thanks [Member Name Removed]!
Bill B.
07/2020
5.0
tv repair
 + -1 more
Gentlemen named Rick took care of my problem over the phone . No charge. Will definitely use in the future for tv repairs
Description of Work: no
Rating Category
Rating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Response from MOBILE TV and APPLIANCE REPAIR
Thank you Sir!
Peter P.
04/2019
5.0
tv repair
 + -1 more
Rick was prompt. He was a great guy and tried many things to our TV in order to assess the correct diagnosis. He then lowered the price less than half from what he quoted us for the call and gave us great information to save us additional money. All in all, he wasn't just out to make as much as he could from his customers. He cared about saving us money and was as honest as they come. You don't find many repair men like that any more. I would highly recommend Rick for any appliance or TV repair. You won't be sorry.
Description of Work: TV evaluation and repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from MOBILE TV and APPLIANCE REPAIR
Thank you! You did everything I did, I was sure you were missing something... You did not! I wish I could have had a "Work around". But it was not to be...
dianna M.
12/2017
5.0
tv repair
 + -1 more
Talked with Rick over the phone and he recommended we purchase a TV for the same cost of the repair. He was very professional and punctual in taking my call. I appreciated his honesty and explaining the service cost and repair over the phone. Definitely someone I would refer to others.
Description of Work: Our Sony TV powered on but no produced no picture.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Anne E.
06/2017
5.0
appliance repair, tv repair
 + 0 more
It went very well. Our 80" TV went out within one year of purchase. Rick came to the house, ran his diagnostic process, ordered the necessary parts. Once the parts were received, Rick scheduled a return visit to our home and performed the repair on site.
Description of Work: Rick at Mobile TV & Appliance is very polite, courteous and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jerri S.
04/2017
4.0
tv repair
 + -1 more
Trip charge was too much to even find out what was wrong- Rick? gave a hypothesis as to problem- parts price based on his guess was more than a New Tv
Description of Work: Tv checked for pixelated screen/ turning off and on by itself
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
5.0
Response from MOBILE TV and APPLIANCE REPAIR
As I explained to [Member Name Removed], it would not be cost effective to repair his set, I did not want to go there and charge him then tell him it was not worth repairing. I did that for free and there was NO Charge! So I'm not sure why I received a "B" for price... as it did not cost him a penny for my time.
Ernest Y.
08/2016
1.0
tv repair
 + -1 more
charged me $120 for 15 mins of his time. Would never refer this guy, sometimes you have to have a little common sense. He did tell me it would be $80 to come out, but what is up with $120. Very disappointed but no problem lesson learned. Angies list failed me this time for sure....
Description of Work: thought tv was kaput but turned out to be a Directv issue
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Response from MOBILE TV and APPLIANCE REPAIR
It's really sad to get a bad review from a good call. I was called less than hour before I actually made it on site, I asked the customer for a lot of information, I walked him though many steps, I spent a good ten minutes on the phone trying to solve this guys problem so he would not have to pay me a dime! I also asked him if he had a cable box which he replied "no, I have direct TV and I have already reset it" I asked him very specifically to press the menu button for the TV, He said it did not work, I asked him if he was sure! "YES" he said, Nothing! Well that would mean that the TV was not working "as he said originally". I told him that I charge 80.00 trip charge "local charge" and 40.00 estimate fee to which he agreed. So when I made it on site I see he has a Direct TV on the screen "Which he did not say he had before"... I went over to the TV and pressed the "Menu" on the TV as I asked him to do, the menu popped up! I looked at him, and he says "OH I didn't know what you meant by TV menu"... If he would have told me on the phone that the menu was working I would have gone through more steps to have him try to get the TV working. I did ask him about his Direct TV that he told me he reset it, When I unplugged the Direct TV, it booted and everything came up working, He also said the TV in the other room was not working to which I immediately went and unplugged it and reset it. So, I told this guy that it would be a min of 120.00 to come look at his set and give him a diagnostic "Make no mistake I tell ALL my customers how much it will be before I get there". If you don't believe that call me and see. So now 2 of his TV's are working that were not before I got there, He said he was mad because he knew to reboot his Direct TV Boxes, he just didn't think about it. So I get an overall "F" for making 2 TV's operational in less than an hour from his original phone call and it cost him the minimum that I charge for a service call. WOW! Angie's List gave you the Best Guy for the job, I know this because your issue was resolved in less than an hour and cost the minimum amount that you agreed on.
mb S.
08/2016
2.0
tv repair
 + -1 more
Not sure how much fixing a tv costs but speaking with the owner of this business I found out that just having him come over and tell me what is wrong costs $140 - $100 for the visit (despite the name "mobile"), $40 for the estimate to fix the tv. In short, $140 to find out if the tv is fixable and then of course, the cost to fix it. He will waive the $40 if you agree to have him fix the tv. Given the extraordinary price to come and look at the tv, I'm pretty sure I couldn't afford to have him fix the tv. I understand he doesn't want to waste time, travel, etc but charging $140 before anything is actually done seems steep to me.
Description of Work: TV not working after lightning strike.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
2.0
Response from MOBILE TV and APPLIANCE REPAIR
Well it would take me 45 minutes to get there "not a lot of calls up there". That's an hour and a half round trip not counting any time I spend on site, So I actually have to do something just to get there. Considering I bring a big truck with a lot of diagnostic capabilities... I'm not sure how you can rate Quality without me doing a job for you. Either way I'm sorry you felt bad about my services most people do not feel the same way. Thank you for your review.
Robert S.
07/2016
5.0
tv repair
 + -1 more
I was very impressed with Rick. He responded quickly to my message on Angies List. He spoke to me for at least 30 min trying various solutions first (for free!). Only then did he say he needed to replace the main board which he ordered and put in today. He says up front, that he is a "no BS guy" and he is absolutely correct. I have rarely encountered somebody willing to give free advice first and he looks like a gentle giant when he comes to the house. He is very knowledgeable about all types of TVs so don't hesitate to call him.
Description of Work: Samsung TV kept turning on and off by itself
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$530
Elaine T.
04/2016
5.0
appliance repair
 + -1 more
My dishwasher stopped working. Self-diagnosis said drainage problem. Water stayed at the bottom and making a strange noise at the beginning of the cycle (draining). He came on the day I called which is unusual. Checked the machine and disposal. Water drained during the process but the noise during the draining was still there. Diagnosed as a possible bad motor. Found the part and almost ordered it in my kitchen but he didn't. Next day he called me and said that he talked to other servicemen and most of them said motors hardly go bad. Most likely it's a clogged pipe. Mine is 3 years old. So he wanted to come back and check again BEFORE HE ORDERS the part. He came and checked section by section this time from disposal to the dishwasher. Nothing found and water drained. I could run a full cycle after he left and the problem is gone. He took a thorough process to find the problem and it was educational to watch. I admired that he did not settle with an easy solution=order parts and replace but investigate further then re-examine the situation. I like his style of work (work ethic) which is...he must 'understand' to fix it. Although nothing gross or bad was stuck in the pipe but now it's clear all the way and I don't have to do dishes. Yay!! Thank you Rick. Best part was...it turned out to be a fun experience than a dismal and nervous one. I will definitely call him back and/or recommend him.
Description of Work: Thoroughly checked my clogged dishwasher, section by section, drained and fixed it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Response from MOBILE TV and APPLIANCE REPAIR
This was a great call to a great lady! She was kind, considerate, and wanting to learn, she watched me the entire time, she was like my apprentice, and I enjoyed every minute. It's not real often that you just "click" with a customer... Unless you are an AL customer... LOL Great call!
RITA E.
04/2016
5.0
tv repair
 + -1 more
Spent a lot of time inspecting and confirming the damage.
Description of Work: 2 televisions went out and Rick came to see if they could be repaired.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Response from MOBILE TV and APPLIANCE REPAIR
What a great customer! I did want to take the Ferret home with me, I might have done it if I could have coerced him into my tool bag!!! LOL JK. Very kind customers, As I say time and time again... Angie's List customers are the BEST THERE IS!
Lewis M.
11/2015
5.0
tv repair
 + -1 more
Could not specifically identify the problem but Rick gave me possibilities and the potential costs. Referred me to other diagnostic steps I can take myself. Outstanding support and will definitely call him again and refer him to friends and neighbors.
Description of Work: Spent over a half hour on the phone attempting to diagnose and solve my TV problem. He was very patient while talking me though a myriad of steps.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Response from MOBILE TV and APPLIANCE REPAIR
Nice Guy, listened well...
Kate R.
02/2015
5.0
tv repair
 + -1 more
He was thorough, competent, and pleased my 92 year old mother with his concern, promptness, and service. A good choice!
Description of Work: He fixed my 48" TV
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from MOBILE TV and APPLIANCE REPAIR
It was a pleasure setting up the appointment for [members name]! [members name] was the sweetest thing in the world! I really enjoyed my time talking to her :)
Salvatore R.
11/2014
5.0
tv repair
 + -1 more
Rick communicates very well and was timely in his repairs.
Description of Work: Repaired my 55' television and explained the issue. Although 400 was not cheap, it certainly was less than replacing the TV.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from MOBILE TV and APPLIANCE REPAIR
What a nice Guy, very easy to deal with. Thank you
Barbara H.
09/2014
4.0
tv repair
 + -1 more
So far the Television is working well.
Description of Work: They replaced an SP1 board for my SonyTelevision.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$591.83
Response from MOBILE TV and APPLIANCE REPAIR
While I must agree the price was high, it is an original Sony board and I did not even mark it up so I could get the job and make some money in labor. It was very nice to work for these people as they were very kind. I wish them the best of luck. :) Thank you for hiring me and trusting me with your TV.
Susan M.
09/2014
5.0
tv repair
 + -1 more
Rick quickly returned my phone call on a Saturday and we scheduled appt. on Monday. He showed up promptly in time frame he said he would be here. When he diagnosed problem, I told him of report I read on issue. He listened to what I said, humored me and reviewed report and repaired TV all on premises. Charged only for service call and did not try to over sell me on services I did not need. Super nice, honest family guy, great manners, great since of humor and actually listened to what I had to say. Will not only use his services again in future, but will recommend to friends and family. Thanks Rick
Description of Work: Repaired 40" Samsung LCD TV
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from MOBILE TV and APPLIANCE REPAIR
This Gal was bright, kind, understanding of did I mention she had a great sense of humor? It was a treat to work "with" her not for her! If I had to say anything bad about her... I could not! Amazing customer and Gal.
Bradley L.
08/2014
5.0
tv repair
 + -1 more
My 60and quot; LS Plasma TV has worked fine for two years. One day, it would not turn on. I called Rick. He diagnosed the issue correctly over the phone without a visit. The main board had failed. He explained the repair cost. He ordered the part, and he came to my house with the part within a week. He fixed the TV in less than an hour, and it was good as new. Unfortunately 29 days later, the TV stopped turning on again. The replaced part failed. Rick replaced the main board again for no charge. Rick was very professional and knowledgeable over the phone and in person. When the first part failed, he honored his guarantee without hesitation. I recommend his service to anyone that has a broken TV.
Description of Work: Rick replaced the main board in my 60" LS Plasma TV. When this part failed in less than a month, he replaced it again for no charge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$290
Response from MOBILE TV and APPLIANCE REPAIR
What a Nice Guy! Thanks for your kind words.
Rita S.
07/2014
5.0
appliance repair, tv repair
 + 0 more
Based on the description i gave him, i was told to I'd be better off buying a new setup.
Description of Work: Check my tv.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1
Response from MOBILE TV and APPLIANCE REPAIR
Thank you, It is always a pleasure working with an Angie's List customer. :)
Jerry L.
06/2014
5.0
tv repair
 + -1 more
Our TV would not turn on. Called Rick's telephone at Mobile TV Repair (AKA: The VCR Repair Shop, Inc) intending to leave a message on his voice mail since this was Sat. afternoon. Rick picked up the call, asked me what the problem was and where I lived, explained his charges, then after I agreed to them, said he would be here in two hours. He was here in two hours and fixed our TV in less than an hour; his diagnosis over the phone was spot on. And, since he had worked on another problem and section of the same set's power supply a year earlier, gave me an $80 break on the charge, even though it was an entirely different issue this time around. Rick was prompt, clear in his explanation, and great with the repair. And, he's very personable and friendly. I highly recommend this company.
Description of Work: He fixed the power supply on our Samsung LCD TV.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$196
Response from MOBILE TV and APPLIANCE REPAIR
Very nice folks! :) Thanks for being my customer...
Margo S.
06/2014
5.0
tv repair
 + -1 more
Just a phone call for advice
Description of Work: So nice to take the time and tell me it wouldn't be worth the money to fix my TV. Spent a nice amount of time giving me free advice. Much appreciated. Honest guy.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Richard C.
06/2014
5.0
appliance repair
 + -1 more
He showed up within the specified time window he told me, he was very professional quickly diagnosed the problem, had the right part in stock, Now my ice maker is happy.
Description of Work: fixed my icemaker
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Response from MOBILE TV and APPLIANCE REPAIR
What nice people. I thought their dog was gonna eat me! But he was the nicest dog in the world! I would have adopted him if they would have let me. LOL
Donna C.
06/2014
5.0
appliance repair
 + -1 more
It was great! I spoke to Repair man Rick Moneck who asked me for the model number and quot;which I thought was unusualand quot; but I found it and gave it to him and quot;he did tell me where to find itand quot;, I described the problem I was having, he came the same day with the parts and repaired it right then, I now know why he needed the model number and quot;so he could bring the exact partsand quot;. I found him on a recommendation from a neighbor, I am very glad I did!
Description of Work: Repaired my refrigerator
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$266.18
Response from MOBILE TV and APPLIANCE REPAIR
Oh look! Yet another Angie's List customer that was Super Cool :)
David L.
04/2014
5.0
tv repair
 + -1 more
He was extremely helpful over the phone and solved my problem without making a service call. Most vendors would have scheduled a call and collected their fee even if they knew it was not necessary. You don't encounter this kind of honesty often. I will certainly use Mobile TV repair in the future if necessary.
Description of Work: I called to schedule a service call, but once Mike found out what I needed, he walked me through the process over the phone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from MOBILE TV and APPLIANCE REPAIR
And so it goes... Another Super Cool Angie's List customer listened to what I said and we resolved the problem! and that's why I love A.L. customers. Oh, by the way, My name is Rick ... not Mike. LOL
toby B.
02/2014
5.0
tv repair
 + -1 more
Came on time as promised. Found problem, fixed it. Explained what to do and not do to preserve the life of the lamp
Description of Work: changed lamp in tv
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Response from MOBILE TV and APPLIANCE REPAIR
Wow! What a nice chat I had with this customer. Super smart, and prepared... Thanks for welcoming me into your home with a great attitude. :)
Donald W.
12/2013
5.0
tv repair
 + -1 more
Are you kidding me? Rick is unreal - in a very good way! I would use him again in a heartbeat. My TV went out last night. This morning, I called Mobile TV Repair (due to Angie's List) and my jaw dropped when he told me he would be at my house within a half hour. He told me that if it was the lamp, it would cost me $300. He came right on time, and not only replaced the bulb (which he determined was the problem), but even cleaned the dust from behind the TV, and even played with my dogs. And the cost? $300 on the button. What a gentleman and a wonderful businessman. To me, he gets an A++++ rating on every aspect of service. If you don't call this company to fix your TV, you're missing out. Here it is, during holiday time and I got my TV fixed right away! Believe it. Thanks you, Angie's List and a Special Thanks to Rick.
Description of Work: Replaced lamp in Sony TV.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from MOBILE TV and APPLIANCE REPAIR
What a nice Family! I felt welcome from the greeting at the door to the bag of cookies as I left. If you ever do work for these incredible folk, and you are offered cookies, DO NOT EAT THEM!, INSTEAD, SEND THEM TO ME!!! I will know just what to do with them! LOL A very special Thanks to this kind Family for hiring me and treating me so well,The Mrs. cookies are to-die-for, and the dogs "Molly and Ginger" were like candy "you can't get enough of them". Thanks :)
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Service Categories
TV Repair,
Appliance Repair
FAQ
MOBILE TV and APPLIANCE REPAIR is currently rated 4.8 overall out of 5.
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 12:00 PM
MOBILE TV and APPLIANCE REPAIR accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, MOBILE TV and APPLIANCE REPAIR does not offer free project estimates.
No, MOBILE TV and APPLIANCE REPAIR does not offer eco-friendly accreditations.
No, MOBILE TV and APPLIANCE REPAIR does not offer a senior discount.
No, MOBILE TV and APPLIANCE REPAIR does not offer emergency services.
Yes, MOBILE TV and APPLIANCE REPAIR offers warranties.
MOBILE TV and APPLIANCE REPAIR offers the following services: Simple, We repair Appliances and Televisions