We have two crews and a manufacturing facility. We manufacture and install aluminum rail as well as chain link, wood and PVC fencing. Additional address - 8231 Bama Lane, #5, West Palm Beach, FL 33411. Additional Fax: (561) 790-4611.
It was perfect, they're really professional. Chris, the owner, came and did all the measurements and went over all the pricing with us. They came over as soon as they got the permit and did the job well and cleaned up afterward. They did a really good job and their price is really good too.
Description of Work: They put in a new aluminum fence in my backyard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Terrance H.
11/2018
5.0
fencing
+ -1 more
It went very well.
Description of Work: They put a fence around my back patio.
Rating Category
Rating out of 5
Yes, I recommend this pro
Samora J.
11/2018
5.0
fencing
+ -1 more
It went well.
Description of Work: They put in aluminum and vinyl fencing for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda C.
11/2018
5.0
fencing
+ -1 more
They did a very nice job.
Description of Work: I hired them to replace an existing fence.
Rating Category
Rating out of 5
Yes, I recommend this pro
Mark G.
10/2018
1.0
fencing
+ -1 more
I talked to Chris on 9/11/18 to get a quote for a fence. He requested pictures to see what he needed to quote for. He never got back to me. I followed up with him on 9/26/18 asking if he was still interested in providing a quote and he did not respond. He finally called me on 10/16/18 and could not remember if he talked with me or not. I told him that I hadn't heard form him and that I used another company. He was only concerned with the referral fee that Angie's List was charging him. He mentioned that in every single conversation that I had with him. I would NOT recommend.
Description of Work: Replace existing aluminum fence
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from Masterguard Aluminum Rail & Fence Co
I talked to [Member Name Removed] and told him that he filled out the form for Home Advisor improperly He was supposed to request a repair on his fence and he did not . I explained this to him, after he sent me pictures of the damaged fence. I pay for a service(Home Advisor) and I am only supposed to receive leads for full installations however if the home owner does not complete the form properly or fails to give all the details of the job a lead may be sent to the wrong contractor. Many home owners do not give all the details because the are afraid that they will not get the the results they want from someone who just does repairs. Home Advisor sent me this lead thinking [Member Name Removed] wanted a new fence because that's all the information that was provided to them. I'm sorry for Marks experience however had he filled out the form properly none of this would have happened.
Ruth H.
05/2016
5.0
fencing
+ -1 more
unknown
Description of Work: Install aluminum rail fencing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$2,800
Mario D.
01/2016
5.0
fencing
+ -1 more
Once we had the HOA approval, Chris the owner, and his crew were very helpful to resolve construction and installation details. The execution of the entire job took less than 3 days. It included installation of 4ft tall aluminum fence with two 4ft gates and two 5ft gates wide, by using new aluminum fence material and part of the existing pool barrier fence as well. Chris was also helpful in taking upon himself the entire process of dealing with the City permit, which took several weeks to be issued and inspection. High quality job that passed the City inspection with flying colors. Definitely, because the quality of job and professionalism shown by Chris and his crew being responsible, I would use Masterguard for future jobs.
Description of Work: Masterguard did Enclosed my Property line of about 300ft that included the removal and relocation of the existing Pool barrier.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
Mario D.
01/2016
5.0
fencing
+ -1 more
Once we had the HOA approval, Chris the owner, and his crew were very helpful to resolve construction and installation details. The execution of the entire job took less than 3 days. It included installation of 4ft tall aluminum fence with two 4ft gates and two 5ft gates wide, by using new aluminum fence material and part of the existing pool barrier fence as well. Chris was also helpful in taking upon himself the entire process of dealing with the City permit, which took several weeks to be issued and inspection. High quality job that passed the City inspection with flying colors. Definitely, because the quality of job and professionalism shown by Chris and his crew being responsible, I would use Masterguard for future jobs.
Description of Work: Masterguard did Enclosed my Property line of about 300ft that included the removal and relocation of the existing Pool barrier.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
Vernon H.
05/2015
1.0
fencing
+ -1 more
unknown
Description of Work: They never answered the phone or returned the call after leaving a message.
Rating Category
Rating out of 5
Response from Masterguard Aluminum Rail & Fence Co
when this account was activated angies list used a phone number that was on file from the first time I tried ti use angies list several years ago. Although the number was still active is was no longer in use at my company and we had no way of accessing the messages . Angies List admits they were in error but will not remove the review because of their policies. This is the correct number (561-236-8881) Would you please contact me so that I can explain the situation in depth and see if we can resolve this error further. My name is Chris and I am the owner of Masterguard Fence.If you would like to know what my Company is really like please go to Home Advisor .com. and check my reviews there. Thank You .looking forward to your call.
Pamela M.
07/2014
5.0
fencing
+ -1 more
Everything was fantastic! He wonderful to work with, very punctual, and super good at what he does! I felt so confident with him when I initially met him that I didn't contact anyone else. He is an expert at what he does. I felt that his pricing was fair and he was a pleasure to work with. I would recommend him to anyone, hands down!
Description of Work: He put in an aluminum fence in my backyard.
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Service Categories
Fencing
FAQ
Masterguard Aluminum Rail & Fence Co is currently rated 4.8 overall out of 5.
Masterguard Aluminum Rail & Fence Co accepts the following forms of payment: Check