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Reviews
2.93 Reviews
Showing 1-3 of 3 reviews
Theresa H.
03/2012
landline phone service
+ -1 moreThe reception is not good, but that is due to the area I am in. Sometimes the calls drop. I can call anywhere in the world. If the reception is good, it saves a ton of money.
Description of Work: They provide monthly landline phone service.
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Yes, I recommend this pro
$30
Joseph L.
08/2010
phone sales
+ -1 moreYesterday my Magicjack was not loading so I visited their 24/7 online technical support chat. I made the bad judgment of allowing the technician to troubleshoot my computer via remote control. To make a long story short the technician made the issues worse. I wasted 4 hours trying to get the Magicjack online technician to fix my computer. If it were not for Windows 7 system restore I would have been screwed. Microsoft recommends backing up files and setting a system restore point prior to any troubleshooting. Magicjack is a perfect product to fit the old Latin slogan that warns , caveat emptor or buyer beware. In other words I very strongly warn potential customers to use Magicjack at their own risk.
Description of Work: I've owned the Magicjack gizmo for two years. I paid $40 for the gizmo and $20 a year for unlimited local and long distance telephone service. Magicjack gives you your phone number. You need to always include the area code of the number you are dialing. The telephone reception is not always the greatest. Sometimes the person you are calling does not hear you. Sometimes there is static on the line. You can only make and receive Magicjack calls when your computer is online. If someone calls you when your computer is offline, the call goes to voicemail.Magicjack remembers the last number you called so you have to remember to clear out the previous number called from the Magicjack menu otherwise Magicjack will not work when you dial in the next number. The pros People ask me why I use Magicjack. Magicjack's main selling point is how cheap the telephone calls are. I use Magicjack as my secondary phone . My cell phone is my primary. It's way cheaper than my cable company The cons The main drawback about Magicjack is that they only offer online support . They have a toll free number for billing issues only. You cannot find direct Magicjack company contact information on their web site. I found their address on BBB.org Magicjack creator and President Dan Borislow is completely insulated from his customers. He recently joined another company Ymax Communications Corporation 5700 Georgia Avenue West Palm Beach Florida 561-586-3380
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$40
Mike L.
03/2009
phone sales
+ -1 moreI was intrigued by the price of MagicJack internet phone service-($40.00 for one year all calls in the USA). I could't find any information about how good it was, even on Angie's List. When I e-mailed Angie's they had no information but gave me the address for the Florida BBB (http://www.seflorida.bbb.org/BusinessReport.aspx?CompanyID=92003333) . That site had many many disatisfied complaints. I did not purchase the service because of the type of comments on the bbb site; ie; no phone number, no real people to talk to just e-mail chat, many unresolved problems with poor quality calls, computer interface problems, security leaks making it easy to hack your computer, never any refunds, ongoing charges to your debit card, no uninstall program for your computer.......on and on.
Description of Work: I didn't buy the service due to reports on the bbb.
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Contact information
PO Box 6846, West Palm Beach, FL 33405
www.magicjack.comLicensing
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*Contact business to see additional licenses.
Service Categories
Phone Sales,
Phone Service - Landline
FAQ
Magic Jack is currently rated 2.9 overall out of 5.
No, Magic Jack does not offer free project estimates.
No, Magic Jack does not offer eco-friendly accreditations.
No, Magic Jack does not offer a senior discount.
No, Magic Jack does not offer emergency services.
No, Magic Jack does not offer warranties.
Contact information
PO Box 6846, West Palm Beach, FL 33405
www.magicjack.com