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Luxury Maids Inc

4.7(
244
)

House Cleaning

About us

Luxury Maids is dedicated to providing exceptional residential and commercial cleaning, delivering friendly, meticulous service to every client. Based in Palm Beach County, Luxury Maids provides detailed cleaning services, tailored to each customer’s individual preferences. Our commitment to quality will give you peace of mind. Licensed, bonded, and insured, Luxury Maids carefully reviews and monitors all staff to ensure our customers receive the highest standards of service.

Business highlights

17 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
Veteran Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated

Services we offer

Residential & Commercial cleaning service.

Services we don't offer

Window cleaning

Amenities

Free Estimates
Yes
Warranties
Yes

Accepted payment methods

Check
CreditCard
Venmo

Photos of past projects

Reviews

4.7244 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
6%
3
5%
2
1%
1
4%
Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Write a review
Showing 176-200 of 244 reviews
Joseph C.
04/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: I used Luxury Maids biweekly for four years and would highly recommend them to anyone. I wish they serviced Jacksonville!
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Paula Jean H.
04/2016
5.0
house cleaning
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David G.
04/2016
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$150
Robert H.
04/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: Fantastic.
Rating CategoryRating out of 5
Yes, I recommend this pro
Paul H.
03/2016
5.0
house cleaning
  + -1 more
Excellent job
Description of Work: Full housecleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
James E G.
03/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: Office cleaning. Fast, great attitude to detail and awesome job!!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Joan K.
02/2016
5.0
house cleaning
  + -1 more
See above
Description of Work: As advertised, the 2 maids cleaned for 3hrs each and were completely faithful to the service advertised.They were about 1/2 hour late; but once they started work , they gave 100% dedication, competency, throughness;& did a BEAUTIFUL JOB!!!! They were very polite and professional; & I will plan to engage their services again in the future. THANKS VERY MUCH for a job well done! Highly recommended with complete confidence!
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$180
Marilyn M.
02/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Sylvia G P.
02/2016
4.0
house cleaning
  + -1 more
unknown
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
JUDITH E T.
01/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Susan D.
01/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: they never stop for a minute. they know exactly what they're doing in every cleaning aspect they are caring and polite
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Kristin S.
01/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: 2 br condo floors and surfaces
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Stephen G.
01/2016
5.0
house cleaning
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael H.
01/2016
1.0
house cleaning
  + -1 more
unknown
Description of Work: The add was offered at 120 dollars for 4 hours of work. Two girls show up at the door speaking very little english, however ,they were able to tell me that since there were 2 of them I will get only 2 hours of labor. they proceeded to the bath in the Master Bedroom. An hour later I checked on their progress as they were chatting away in the same room (which by the way was not dirty) and had the nerve to tell my wife that now they are behind schedule and will need to call the boss and now we will be charged another 120 dollars. We instructed them to finish up the hour and get out.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0
$120
Response from Luxury Maids Inc
When we first arrived, The Mrs. was there to greet us and I immediately received a call from my team that she was under the impression that there would be one person for four hours, she was not expecting two maids. I explained to her that it was 2 people for 2 hours (this is clear in the ad). She said if that was the case, her husband would have never bought the deal. She told me to do what we could in the time that he had purchased, because her husband would not agree to more (he was not there when we arrived). We would have needed the majority of the day to get some real headway in the home. When I spoke to the homeowner, she stated that in the past she had had a team as large as four to six in her home! We did what we could in a very efficient manner, and left. We followed up the next day to see how things had gone with the service. He screamed at me over the phone, repeated many times how angry he was and threatened to leave a negative review "and let everyone know" about his terrible experience - unless I refunded his money. This was an unfortunate situation and we regret that it did not go smoothly for anyone involved.
Pat S.
01/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: Superb house cleaning. Everything sparkled when they left. Exceptionally thorough.
Rating CategoryRating out of 5
Yes, I recommend this pro
Sheila G.
12/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: They were polite, on time, and they cleaned fantastically. The owner was great as well. They did EXACTLY what they said they would do and more.
Rating CategoryRating out of 5
Yes, I recommend this pro
Virginia N.
12/2015
5.0
window cleaning, house cleaning
  + 0 more
unknown
Description of Work: Following entire home having hurricane impact window and doors installed, I hired luxury maids to clean the entire home. They were outstanding! It took the entire day and they were even wiping down my walls due to all the dust. I will use them again for general house cleaning.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Stephen H.
12/2015
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$240
KATHLEEN O.
12/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: 250
Rating CategoryRating out of 5
Yes, I recommend this pro
Chris M.
12/2015
4.0
house cleaning
  + -1 more
unknown
Description of Work: With the emphasis on speed, thoroughness of the cleaning suffered somewhat.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Anne D.
12/2015
3.0
house cleaning
  + -1 more
unknown
Description of Work: did not show up after phoning was told my apt was for 4 pm when I told her they sent an email my apt was for 1 she said they could reschedule when I said I would cancel she sent 2 people a young man who only cleans business he was great but was told he was not available he just filled in the girl with him was not tall enough to clean shelves over 6 ft so I had to tell her and then she called him to do the work they were so rushed that although they arrived at 2pm they had another job scheduled at 3 plus they were knocking on neighbors door luckily I saw the car or I would have been liable for $60 because they thought I was not at home the workers were very nice I felt sorry for them so I tipped them well. Rita at the office was trying her best to help But Gracella needs to listen to customer concerns if she expects to keep her high rating.
Rating CategoryRating out of 5
quality
2.0
punctuality
2.0
$120
Ira W.
11/2015
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Elizabeth G.
11/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Date of service: Sept 25, 2015 Cost of service: $120
Rating CategoryRating out of 5
Yes, I recommend this pro
Nancy H.
10/2015
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$60
JIM A.
09/2015
4.0
house cleaning
  + -1 more
unknown
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$90

Contact information

1630 N Congress Ave, West Palm Beach, FL 33401

http://www.myluxurymaids.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 4:00 PM

Licensing

Bonded
Insured
No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

House Cleaning

FAQ

Luxury Maids Inc is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Luxury Maids Inc accepts the following forms of payment: Check,CreditCard,Venmo
Yes, Luxury Maids Inc offers free project estimates.
Yes, Luxury Maids Inc offers eco-friendly accreditations.
No, Luxury Maids Inc does not offer a senior discount.
No, Luxury Maids Inc does not offer emergency services.
Yes, Luxury Maids Inc offers warranties.
Luxury Maids Inc offers the following services: Residential & Commercial cleaning service.
Window cleaning

Contact information

1630 N Congress Ave, West Palm Beach, FL 33401

http://www.myluxurymaids.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 4:00 PM