Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Luxury Maids Inc

House Cleaning

About us

Luxury Maids is dedicated to providing exceptional residential and commercial cleaning, delivering friendly, meticulous service to every client. Based in Palm Beach County, Luxury Maids provides detailed cleaning services, tailored to each customer’s individual preferences. Our commitment to quality will give you peace of mind. Licensed, bonded, and insured, Luxury Maids carefully reviews and monitors all staff to ensure our customers receive the highest standards of service.

Business highlights

17 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
Veteran Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated

Services we offer

Residential & Commercial cleaning service.

Services we don't offer

Window cleaning

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
CreditCard
Venmo

Photos of past projects

Reviews

4.7244 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
6%
3
5%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 226-244 of 244 reviews

Patricia F.
09/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: My condo was in terrible shape after I had lent it to a friend and gone away for three years. Dust was an inch thick on pictures, under beds and the place was very dirty and stuffed full. | |They showed up on time and got right to work. Shortly the supervisor showed up in case there were any problems and to clarify their tasks if needed. The ladies they sent had limited English. I was okay with that because they seemed to know what to do with my explanation. | |My experience was wonderful. They are hard workers and efficient. I have booked them again and will recommend them always.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Abbe G.
06/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Service was prompt and professional. The team did a very good job. I requested ironing and this was not up to the standard that I prefer but the supervisor helped out to improve the finished product.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$150

Maxine F.
05/2014
3.0
house cleaning
  + -1 more
unknown
Description of Work: Although I asked for a move in cleaning,I received a superficial cleaning. I had to wash the inside of the refrigerator myself.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$270

Response from Luxury Maids Inc
We are so sorry to hear you were not 100% satisfied! We would love the opportunity to make things right by you and welcome a second chance. We have tried to reach out to you via email but have not received response. Please call our office so we can set up a time to re-do what you were not happy with! Thank you so much! We look forward to hearing from you!

VIVIAN K.
05/2014
5.0
house cleaning
  + -1 more
Excellent service
Description of Work: Needed a total move in clean. Two women in 4 hours did an excellent job. They forgot the Angies List discount, and when I called they immediately sent out a check. How refreshing to hire someone who not only does the job, but is totally responsive.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
2.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$240

Frances M.
05/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shelly S.
04/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: I needed a total house cleaning. They did 90% of what I needed done. It was 3 people. all nice and professional, but moved so many items that I am still fining items to put back in place. Certain items not cleaned because they were afraid to break. They were a help, but I need more. I also thought I paid a lot of money for just OK.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$450

Kevin S.
02/2014
5.0
house cleaning
  + -1 more
Excellent!!!
Description of Work: We just moved into a home we had remodeled so the dust was crazy. I called on Thursday to request a cleaning, the girls arrived the following morning and within a few hours two very professional housekeepers cleaned my home spotless. I was so excited to walk room to room and see everything shine. From the ceiling fans to the baseboards, they didn't miss anything! So great, and so so nice and professional!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Dawn N.
01/2014
5.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Christina P.
08/2013
4.0
house cleaning
  + -1 more
They were fine.
Description of Work: I used them for housecleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Response from Luxury Maids Inc
Thank you for taking the time to post a review! We value your feedback and are committed to improving our service and delivering excellent maid service next time!

Sandra G.
07/2013
5.0
house cleaning
  + -1 more
Everything went very well.
Description of Work: House cleaning alt. weeks.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

LEONARD W.
04/2013
5.0
house cleaning
  + -1 more
Fantastic
Description of Work: I would highly recommend Luxury Maids and in particular Graciella. We have used the company twice and found them on Angie's List, of course. We have a second home n Florida and they do an awesome job cleaning and being punctual and leaving the house exactly the way we want it. Dealing with Graciella is a pleasure! They are relaible, fair price and do great service Will continue to use them and recommend to all Angie List clients looking for quality housekeeping on Southern Florida

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Huguette S.
12/2012
5.0
house cleaning
  + -1 more
Everything was perfect
Description of Work: Excellent service. Very professional. We will use them on a regular basis

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Karen K.
08/2012
1.0
house cleaning
  + -1 more
Never called back.
Description of Work: I called wanting to discuss having an estimate done for monthly housecleaning and they promised to call me back that afternoon. I waited and waited and never heard back.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Elisa G.
04/2012
5.0
house cleaning
  + -1 more
Very Well.
Description of Work: House Cleaning.Very Well

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$216

Nancy P.
11/2011
1.0
house cleaning
  + -1 more
See above
Description of Work: Responded by answering the phone once, said would phone me back. Didn't, I called again, and said would call me back. I had a housecleaning job for her/them, no contact. Unprofessional if they are in busienss as they say they are.
Rating CategoryRating out of 5

Response from Luxury Maids Inc
Member, we regret the situation happened as you say. After looking at our detailed daily notes, we found no record under your name as stated on Angies List. We would love the opportunity to start over with you. Agan, we apologize for any inconvenience this might've caused you.

Adam T.
10/2011
5.0
house cleaning
  + -1 more
It went fine...
Description of Work: None, We just received a quote.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
5.0
punctuality
5.0


Nancy P.
10/2011
1.0
house cleaning
  + -1 more
xxxxx
Description of Work: Phoned initially and talked with employee. Said she would do the job. Said she would call back. Never heard back. Called two more times, left messages, no return calls, no response.Is this company in business? If not, name should be removed!

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Renee C.
07/2011
5.0
house cleaning
  + -1 more
unknown
Description of Work: They came out and cleaned my home and everything went well.
Rating CategoryRating out of 5
Yes, I recommend this pro

DEBRA L.
05/2010
1.0
house cleaning
  + -1 more
N/A
Description of Work: Made contact with the owner--to call back to set up a time to discuss services--have you heard from them??? I haven't...Not professional at all!

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Luxury Maids Inc
Dear Member, I am very confused as to why you would post such a negative report on Angie’s List. Sunday May 23rd you contact Luxury Maids in regards to maid service for you home. Monday May 24th Luxury Maids contacted you and you directed us to call “Your husband on his cell phone.” We contacted him and spoke about maid service for the home. I advised him that we were at least 3 miles from your home every other weekend and if he was interested we could start the following week. Your husband advised me that Saturdays would not work since he trained policed dogs that day and that Sunday would not work either since you were off that day. We laughed and said that he better take that day seriously since it was the only day you guys got to spend together. Wednesday May 26th, I followed up our conversation explaining once again that we could not go to your home during the week, but we would be more that happy to do so during the weekend if you were to ever change your mind. I am very sorry you gave us an “F” in responsiveness even though we contacted you first thing Monday morning when we made it into the office. You stated that you had not heard from us; which you are correct, we never spoke to you. We spoke to your husband since that was what you had directed us to do. Member, with all of this said and done, I wish you good luck in finding the right cleaning company for you and your home. We are very sorry we were not able to accommodate days for you as I know you would have been very happy with our service. Best of luck, Silvia Timoteo

Contact information

1630 N Congress Ave, West Palm Beach, FL 33401

http://www.myluxurymaids.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 4:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning

FAQ

Luxury Maids Inc is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Luxury Maids Inc accepts the following forms of payment: Check,CreditCard,Venmo
Yes, Luxury Maids Inc offers free project estimates.
Yes, Luxury Maids Inc offers eco-friendly accreditations.
No, Luxury Maids Inc does not offer a senior discount.
No, Luxury Maids Inc does not offer emergency services.
Yes, Luxury Maids Inc offers warranties.
Luxury Maids Inc offers the following services: Residential & Commercial cleaning service.
Window cleaning

Contact information

1630 N Congress Ave, West Palm Beach, FL 33401

http://www.myluxurymaids.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 4:00 PM