L B Rowe Inc

They are good. I use them regularly and I don't have any problems.

I would not to do business with this company again. It was a bad experience. Led to believe everything was included and then hit with multiple additional invoices. Took at least 6 months to complete. Very poor communication.

Terrible, I would not recommend LB Rowe because he was not professional and promised things that never happened. I also don't trust a company that never has a live person answer the phone along with never receiving a return phone call or an email response. My bad contractor recommended LB Rowe and then after said, don't use him because he was having issues with him. When the bad contractor abandoned the project, I decided to call LB and see if I could find out more about the company, but he was non-responsive and with no one ever answering, I thought they might be out of business and I finally gave up. I was put in a bind because our bad contractor contractor did not do anything right or per plan and caused us to pay two and three times for the same work. The bad contractor also damaged our pool, removed pipes to the pool and took all of our pool equipment, including the pool heater under his watch. We are paying the price twice again by trying to find a budget pool contractor, which is the worst thing you can do. You don't even get what you pay for, you get robbed of time and your deposit. I would suggest contacting Almar Jackson, Champion Pools or Fountain Blue Pools where they have a good reputation, someone to answer the phone and they understand customer service and the concept of referrals. Don't fool around with a pool contractor, hire a company that is viable, even if they cost more, you will pay less in the long run and have peace of mind and never let a contractor get a head of the payment schedule and never give a large deposit.

unknown

This is the second pool L B Rowe has done for me and again did a great job. Competitive price, quality work and experienced crew who got the job done in under two months. If I move again (which I hope I don't) L B Rowe would be used again!

The project took over twice as long as expected. There were many problems that could have been avoided with up-front communication. There were many times when my emails/texts/calls were not returned. Not punctual. I now have a problem where the decking was installed over rusty bolts from my enclosure which was removed. The problem is that the rust is coming up through the decking. I have called several times and talked to owner about coming out. I believe it has been 3 weeks since I first contacted him and no one has come out. Otherwise the pool looks nice and seems to be working well.

unknown

If he did not want the job, the professional thing would have been to be honest and decline, rather than not return numerous phone calls. We even ran into Larry Rowe socially and he said he would call.....then nothing. A warning to others who may be thinking of using this company.

We highly recommend LB Rowe as a contractor. Larry and his crew were a pleasure to deal with and we were extremely satisfied with the services they provided. We were especially happy that we only had to use one contractor to complete all of the work. This made the project easy and painless for us.

Based on reviews we saw here on Angie's List, we were anxious to hire Larry Rowe to complete our pool and patio remodel. We had been looking for a contractor to fix the leaks in our pool, resurface the pool, change the waterline tile, install new pool coping, install a new pump and filter and install brick pavers on the lanai and pool patio. As of November, 2012, we had already received 5 bids from pool contractors, but there seemed to be issues with all of them, so we jumped on Angie's List to see if we could winnow the list down or find someone new. Larry Rowe had great ratings, so we called. It was the week of Thanksgiving, so he was not available that week and we made an appointment for the following week in the afternoon. The morning of the appointment, Larry called me to say he would be in our area that morning, and would it be okay if he stopped by earlier. I had another contractor at the house, and told him he could come after 11am. He showed up at 10:40am, about 2 minutes after I had watched the prior contractor pull out of our driveway. I took Larry out to the pool and patio and explained what we wanted -- I even had pictures. I was very specific, and also told him we had a budget, so were not interested in using top-of-the-line brick pavers. I also specified that we wanted the cement pavers, not clay, and also told him we wanted pool coping exactly like the picture I had shown him. During our 15-minute meeting, Larry fielded several telephone calls. After 15 minutes, Larry received a 3rd or 4th telephone call and said he had to leave to deal with another customer's issue. He said he would have a proposal for me within a day, which he did -- within 3 hours a proposal had been emailed to me. The proposal was very general, and only specified what the total price would be, without any breakdown for each disparate element of our project, and did not specify type, brand or quantity of materials. I emailed Larry back, asking for more specifics but did not receive a response until I emailed him a second time. His response gave some information, but no detail -- certainly not enough to determine what it was we were contracting for; we had some concerns because Larry's proposal was by far the most expensive (at least $2,500.00 more than the next highest bid). We waited a few months and called Larry again in February -- we had decided to sign a contract with him, but wanted to meet to discuss the details of the project he had failed to put in the proposal. He was a little annoyed but agreed to come to the house again. I again pulled out my pictures of what I wanted my remodeled pool and patio to look like, which Larry did not remember. As it turns out, Larry's proposal was for Belgard brick pavers (clay, when I had specified cement, and the most expensive pavers -- great quality, yes -- but we were looking for something cheaper) and included brick coping when I had told him (and showed him pictures of) precast concrete. Our meeting to this point had lasted less than 10 minutes. As Larry was explaining that the proposal price was going to go up because of the coping (he refused to use any other brick paver other than Belgard) when he received a phone call -- one of his drivers' truck had broken down and Larry had to leave. At that point, it was clear that Larry Rowe was not the contractor we wanted to work with, as we prefer someone who was going to actually listen and pay attention to our wishes and concerns, and who was willing to at least be sensitive to our budget. Accordingly, we did not hire him, and would not recommend him. In a strange way, however, he did us a huge favor: We started over, found a contractor, ended up paying $4,000.00 less than we would have had we hired Larry, and we got exactly what we wanted -- an absolutely gorgeous pool and patio.

See above. I suggest Mr Rowe be more careful finding a sub-contractor to represent his business. This one was unreliable to the max.

We were referred to him by friends. We got an estimate a month ago for a pool. We liked everything about him. He was very professional. I have had five different friends use him for a pool and they have all been extremely happy with his services. He does not use subcontractors. He does not cut corners. It was great.

Overall, it went very well. The finished product is beautiful. As with any contractor, there were some issues, but they worked with me to resolve them and I am very happy with my new yard. Everything that was installed is working properly and looking great! They also were able to complete the project withtin the estimated time frame, and worked with me when I decided to change the project to an earlier date.

I am compelled to write this review, my first, because of the quality of the construction and the trustworthiness of Larry Rowe and his crew. Not only did Larry always return my phone calls, a rarity in itself, he also followed through with every promise that he made regarding the construction timetable. The quality of all of the construction is outstanding including allowing for changes when I thought they were necessary. I would, without qualification, recommend L.B. Rowe for anything having to do with pool or patio construction , maintenance or repair.

We started doing research one year prior regarding pool construction. We considered a fiberglass pool and thank God we didn't go that route with that contractor who now has a few suits filed against his company. We met with another contractor that we liked and then were referred to LB Rowe (Larry Rowe) by our well contractor who had his pool built by Larry 2 years prior and was very happy. Our well guy doesn't give referrals easily, and though the website wasn't the best representation of his company we met with Larry the next day. He's done thousands of pools in the area. Off the bat, we knew we would have a good rapport with him-he was straightforward, was the only one who didn't try to upsell anything, gave strong and informed insight to our questions/concerns, and his pricing was competitive and no-nonsense. He was respectful and never dismissive as the other contractors had been regarding some of our ideas/design. As the county was going through changes and were backed up on permits, we were delayed a bit in breaking ground, but when we got rolling the process was quick. Larry has an EXCELLENT team-both in the field and in the office and despite the economy-I believe his shortest term employee has been with him 7 years and that says something. A few have been with him 12-15 years. They are skilled hard workers, on-time, respectful, and informative. We needing some hand-holding along the way as this was a completely new experience for us and Larry was patient. We had zero issues with inspections. We had a delay of a few weeks with the wrong pavers being delivered, but it was the fault of the paver company. No big deal as I preferred their product over another company and know that mistakes can happen. Larry also provided 30 days of maintenance once the pool was filled to ensure it would cure correctly and keep the plaster warranty intact (most contractors could care less). The guy (Jeremy) who did the maintenance was REALLY attentive and patient with us as well. During the process Larry also referred us to a few other contractors for things we needed to address (gutters, tile, etc) Every referral offered was solid, competitive, responsive, and did an exceptional job. Along the way, we had said to Larry that we don't believe in coincidences or accidents in life and felt that Divine Providence brought him to us. We have nothing negative to report in our experience with Larry or any of his staff and would strongly recommend LB Rowe for any form of pool construction/repair, etc. We chose to not enter the cost as I don't care to offer that kind of information publicly.

The show up every Wednesday and alway do a great job cleaning and servicing the pool. I have a ton of vegetation around my pool so it can get very dirty after wind/rain. The pool is always sparkling clean after they are finished. They also installed a heater, high efficiency pump, and indoor control panel a few years ago and did a terrific job. I have never any problems with the items they installed; the heater heats up my hot tub in 10 minutes and the pump has really lowered my electricity bill. I highly reccomend LB Rowe for their quality work and professionalism.

I had contacted a pool company recommended by a friend. That company had been purchased and the new entity was slow in answering calls. I did get some references and the reviews were "ok" but less than I would have hoped. I decided to join Angie's List and Larry Rowe's company had very good reviews. I called and he was there in a day. His estimate was close to the first, however he gave direct answers. We signed a contract and went through the POA approval process, which Larry handled expertly. Within 2 days of approval Larry began. They had to deal with a "Zero Lot Line" property, coming through the garage for much of the process. The spa was dug, pipes laid, the pool was emptied, preped and the gunite poured. We then had a delay because of a golf tournament which stopped all work on any property in sight of the tournament. As soon as possible, Larry and company were back at work. The new finish was poured, the screen and patio expansion completed. Electrical work was done for the new pump, and a gas line moved. The pool was filled and then Larry's company "baby sat" the water for several weeks making sure the finish "cured" and the water ph was correct. We now have a beautiful pool and spa with controls I can use from the patio to start the spa and heater. I would not hesitate to recommend this company to anyone.

Everything came out fine. I did have one complaint that I called twice about and they never called me back.

See above

They did a very good job.

He is very positive. He has been doing a great job. It is half way completed. Despite weather delays, he keeps in touch and informs us of the progress. We find his price to be appropriate for the job.