J.W. Holmes Inc

Jerry Holmes was at the home inspection we did prior to the purchase of our house June of 2012. He stated on that day that the roof was "in perfect shape and had no problems", and he stated that "the roof never had any work done". We subsequently developed a leak in the master bathroom that he repaired, and the skylight in the kitchen leaked, and two other leaks in the kitchen all developed at the same time those were repaired too. One bedroom developed leaks in the ceiling and he had to come out three different times to patch it over a period of two years. The family room leaked, his assistant came out and did part of the repair and then never returned, it rained and the leak was huge, requiring us to have to paint the whole ceiling which cost us an extra $450. I called several times complaining we had a leak emergency before getting a return call and he said he forgot to come back. Wow. The most recent leak was again in the same place in the family room 2/15. Jerry Holmes had repaired this less than a year ago, and his bill states there is a one year warranty. I phoned him and he got nasty on the phone. We then got professional roofer company quotes from Angie's List to repair this leak of $2660, $4000, and $5000 and all recommended a new roof. We got quotes for the new roof and the roofers from each company independently told us all the patches on the roof were shoddy and used cheap materials, and the skylight was installed crooked. There was also a lot of patch work around the skylight area separate from the repair work we had done, indicating the roof was worked on BEFORE we purchased the home, and now we know why he was at the home inspection, to lie about the integrity of the roof. Now we are in the process of putting on the new roof and the skylight had to be removed, the roofer told us there was a huge amount of rotted wood all around the skylight where Jerry Holmes installed it. Holmes has clearly demonstrated poor quality workmanship. When we got the estimate for the new roof, the foreman for one company went into the attic and inspected the area, he told us there were buckets of water up there, and a big piece of vinyl that was placed there and was full of water, he noted he saw that one other time in our neighborhood in another house. He said the prior patches were horrible work, and basically inadequate. I would give Mr. Holmes no stars if that was possible. In summary, he lied to us, refused to return phone calls, did terrible work, was very unpleasant on the phone, and refused to honor his one year warranty. Do not use him.

The service that I got was excellent. They deal with synthetic siding and not normal wood. Their advantage was that it came pre painted and it last 20 years. They also put on plywood underneath and barrier and its guarantee for 20 years. They did a marvelous job and it was excellently done. It was absolutely professional and I had no issues whatsoever. They gave me a quote and they did the job exactly how I wanted. When they removed one siding of the wall we found that there was no insulation and they stopped their process and they added the insulation for me at a slight extra cost. It was very professionally done. I got two walls to finish and without a doubt there is nobody else who is going to do that.

I contacted the company thru Angie's List on June 30, 2014, and never receive a response.

Our experience with them was great. Their price was reasonable. They did a very good job and cleaned up after themselves. They were good.

I was refered to Mr. Holmes by a friend when I was having difficulty getting a general contractor to give me an estimate in a timely manner for the bank so I could close on this new home. Several contractors gave me estimates but told me it would take a few weeks to get it all together. Mr. Holmes came to the new home measured everything and e-mailed me an estimate within 24 hours. So I decided to hire him upon receipt of the estimate. I closed on our new home on a thursday evening at 4pm and Mr. Holmes was on the roof at 6pm the same evening (as my closing) repairing the 3ft hole in it. From there he had the New septic, Ac and well all installed within the week. He repaired all the holes in the walls inside the home and redid all of the ceilings within the home. He was fast efficient and professional. He was friendly and always readily available to me when I had questions or concerns. The only thing he has left to do is my hard wood floors only because I chose to paint all the walls myself it is something i love to do. I know the floors will come out beautiful just by the quality of work I have already seen by him. Although Mr.Holmes subcontracted some of the work out he expected nothing less than high quality workmanship and efficiency. He over saw every project and handled any problems that may have arose. I did nothing but sit home and relax and did not have to worry about phone calls, people showing up, paper work ect. I had to do absolutely nothing. I am overly impressed by his work ethic, quality of work, workmanship and his efficiency of getting things done so I could move in. I highly recommend J.W. Holmes for any general contractor needs and the price was so much better than the other 3 estimates that I received for the amount of work performed.