Evergreen is a leading provider of irrigation and landscaping maintenance services. We are family owned and operated and have been servicing Palm Beach, Martin, and Broward Counties for over 10 years. Throughout the years we have been very successful in building a strong customer base due to our prompt professional service and a commitment to quality and dependable workmanship. Our trained technicians and landscape crews take pride in providing efficient and timely service.
We have been able to develop strong organizational methods to route and dispatch our crews through software and GPS tracking. This ensures that we schedule efficient crews that can handle daily maintenance routes, sprinkler service calls and dispatch them to emergency service. These state of the art systems have benefited both us and our customers and enable us to provide superior customer service.
Our customers count on us for prompt, efficient service for lawn sprinkler systems on residential, commercial and public area projects. We service systems of all types and brands.
Total customer satisfaction is our goal. From your initial call to our office to the helpful service from our technicians, we work hard to ensure that your entire experience is positive.
Business highlights
24 years of trusted experience
Services we offer
Irrigation repair & maintenance, audits of existing systems, water saving upgrades & retrofits, tracing wires for repair, locate buried valves, renovations & extensions of existing systems & pump installation, monthly landscaping, new sod, new landscaping design, tree and hedge trimming, leak identification & repair, conversion of obsolete hydraulic irrigation systems & maintenance programs & budgets for larger systems, landscaping services.
One of the very worst contractor experiences ever. The owner Tom is mean-spirited, rude and nasty. I guess he didn't like that I am unhappy with the service I signed up for: maintenance of my sprinkler system AND rust mitigation from the system tank. Several times now I've complained that rust was getting on my hardscape. Last month his tech treated the stains. They're back. The tech came yesterday and did nothing about them. I emailed the office. Tom called me to try to upsell me on paying more money every month to have the stains treated. The stains I'm already paying him to not be there in the first place! Then he tried to blame my well. He wouldn't listen to me, he talked over me, he mansplained to me and didn't like it when I asked him to let me finish talking after I'd let him talk for five minutes without interruption. All this because I asked if I could cancel the contract because these days I can no longer afford it. (I've paid every month. Credit card got changed. Couldn't process this month's payment. He placed a lien on my house!!) One star is one too many. DON'T USE EVER-GREEN. You'll regret it. I do.
Description of Work: Maintenance of sprinkler system and sprinkler tank rust prevention
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
John O.
10/2013
5.0
irrigation systems
+ -1 more
They were on time. Followed up and repaired and upgraded the old system to support my newly installed sod. They were very nice to work with and made sure everything was working properly.
Description of Work: Repairs and upgrade my sprinkler system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Thomas N.
05/2010
3.0
irrigation systems
+ -1 more
We did not use. I said no thank you and never called them back.
Description of Work: They wanted money to just come out and look what we wanted done.
Rating Category
Rating out of 5
value
3.0
professionalism
4.0
responsiveness
3.0
Mary T.
08/2009
1.0
irrigation systems
+ -1 more
This is the first time I used this company and will NEVER do it again. I called them because two of the larger sprinkler heads in my yard were not rotating. I know this because I have my house up for sale and a man who does sprinkler and landscaping for a living was looking at my house and thinking of buying and checking out the sprinkler system. He said the water pressure was great, backflow, pump, everything was in good shape except for the two heads not rotating and told me how to adjust it myself with the sprinklers on. I was going out of town and did not do it. I called Evergreen Sprinkler Maintenance (561) 364 8582 just because I could not remember the name of the company I called 8 months earlier who had installed several new heads. Tom with Evergreen Sprinkler Maintenance called me on the road the day of service, after he said his technician had looked at the system, as we discussed prior to doing any work. He said the bill would be approximately $550 to repair a pump to improve water pressure because he said it was bad, backflow device was leaking, and I needed over 8 heads replaced (2 were new and all others were working fine and wate pressure had been great just that morning). I said "NO" adjust the two heads, set the timer for the required 2 day watering (I left a note with days and time) and get out of my yard. When I returned home, my water pressure at the hose was so low I could not even use it to reach accross the patio (I had used it the morining they came and it shot half way acorss my yard), timer was not set to come on the correct day so I can get a ticket from the city. I have cameras in each window of my house, which I reviewed after their visit. Not only will I not call these people again but I am reporting them to the better business bureau.
Description of Work: This is the first time I used this company. I called them because two of the larger sprinkler heads in my yard were not rotating. I know this because I have my house up for sale and a potential new owner who was looking at it was examing my sprinkler system when he was trying to decide whether to place an offer on my house or not. He said the water pressure was great, backflow, pump, everything was in good shape except for two heads not rotating and told me how to adjust them myself, with the sprinklers on, which I never did. I called Evergreen Sprinkler Maintenance (561) 364 8582. I could not remember the name of the company I called 8 months earlier who had installed several new heads. Tom with Evergreen called me the day of service, while I was on the road. He said prior to doing any work, as I had requested, he was calling to tell me what his technicians had reported and the cost. He said for more than $520, my system needed a new pump because the water pressure was bad, backflow device was leaking, and I needed over 8 heads replaced (2 were new and all others were working fine). I said "NO" adjust the two heads, set the timer for the required 2 day watering (I left a note) and do absolutely nothing else. I told him that the heads his technicia wanted to replace were new. He said the cost would be around $120. When I returned home a week later. My lawn did not look any better, still had dry spots, sprinklers were not coming on Thursday and Sunday night at times I designated, and my water pressure on the patio which I had used the morning before their arrival to fill bird and animal water bowls clear accross the patio, now had such weak pressure this task was not possible.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$120
Response from Evergreen Sprinkler & Landscaping Services
It has come to our attention that this customer was dissatisfied. We were never contacted and this comes as a complete surprise to me. I am addressing her issues with the following responses. #1) We would not inform a customer they they need a new pump if they are on city water #2) Obviously the previous company that she contacted 8 months prior was not able to complete the job in total which was apparent when we arrived and there were already brown patches and several other heads were needed to get the job done properly. #3) Being a professional company, we offered the homeowner an estimate to do necessary repairs to bring it up to a fully functional system. #4) When we spoke with the homeowner she was not interested in spending the extra money and was still basing her decision to not do the repairs on the advice of the so called potential home buyer. Unfortunately our hands are tied at that point and can only repair what is approved. #5) The timer was set per her request before we left and unfortunately we have no control over outside influences or power outages that can disrupt the settings after we are there. We were never contacted about the timer and would have returned to reset it if notified. #6) The water pressure in the irrigation system, hose, or house would not be affected by changing out 2 heads that are already existing. #7) We give a professional evaluation of the existing system and it is ultimately the customer's decision on how the system is repaired which dictates the overall outcome. #8) We have never received a complaint from the BBB as the customer stated. #9) We offer quality, dependable service and stand behind our work and expertise. We strive to make sure that all of our customers are fully satisfied.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Lawn Irrigation,
Landscaping - Lighting,
Misting systems,
Landscaping - Lakefront,
Wells and Pumps,
Mulch and Topsoil,
Lawn and Yard Work,
Landscaping
FAQ
Evergreen Sprinkler & Landscaping Services is currently rated 2.4 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 4:30 PM
Tuesday: 8:30 AM - 4:30 PM
Wednesday: 8:30 AM - 4:30 PM
Thursday: 8:30 AM - 4:30 PM
Friday: 8:30 AM - 4:30 PM
Saturday: Closed
Evergreen Sprinkler & Landscaping Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Evergreen Sprinkler & Landscaping Services does not offer free project estimates.
Evergreen Sprinkler & Landscaping Services offers the following services: Irrigation repair & maintenance, audits of existing systems, water saving upgrades & retrofits, tracing wires for repair, locate buried valves, renovations & extensions of existing systems & pump installation, monthly landscaping, new sod, new landscaping design, tree and hedge trimming, leak identification & repair, conversion of obsolete hydraulic irrigation systems & maintenance programs & budgets for larger systems, landscaping services.