Approved Pro
Complete Sliding Doors & Windows
Door Service, Screen repair, Glass and Mirror Service,
About us
Complete Sliding Doors and Windows has been providing South Florida with window and sliding glass door repair and installation services for over 15 years. Our great reputation and professionalism has given us the opportunity to work with residential and commercial clients from Orlando, Tampa, Martin County, Palm Beach County, Broward County, Miami and the Caribbean. Our clients know us for our commitment to excellence and our specialization in the sliding glass door repair and window repair and installation services we provide. We hire knowledgeable, friendly technicians who have undergone our specialized training so that all of our clients get the same great service no matter how big or small the project. We take pride in offering home-owners cost-saving alternatives in the form of our excellent repair services. It is not every day a company will tell you that you don't need to spend the big bucks on a new installation of a sliding door when we can repair it so it works like new. It is this kind of customer service that has enabled us to be successful for nearly two decades and has earned us the kind of customer base that recommends us to all their friends and family. Our biggest compliment is when we get a phone call from a friend of a previous client asking us if we can do what we did for their friend. We offer a range of repair and replacement services for sliding doors and windows. From track repair and roller replacement to new door installations and glass replacement. We can address leaks and provide weatherstripping services as well as fixing or replacing door security locks. We provide the best quality parts and impact resistant glass. We can also repair or replace your old window screens and screen doors. Award winning.
Business highlights
Se habla espanol
Minority owned and operated
Family owned & operated
Emergency services offered
Women owned and operated
19 years of experience
Services we offer
Sliding door repair/replacement, window repair/replacement, Impact and Non-Impact Glass, Frameless Shower Doors, Window Screen repair/replacement, Swinging Screen doors, Sliding Screen Doors, Phantom Retractable Screens, security locks, locks and handles, Lexan, PlexiGlass.
Services we don't offer
Repair & replacement screen patio walls & mirrors.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
10%
Accepted Payment Methods
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 4
Assorted photos uploaded by Complete Sliding Doors & Windows
Reviews
4.8228 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 6% | ||
| 2% | ||
| 0% | ||
| 3% |
Filter reviews by service
Showing 226-228 of 228 reviews
James W.
Apr 2013
Door Service
They were wonderful. The door opens and closes with ease now. They were fast and prompt. They let you know up front their availability. They came within a reasonable time to do the work.
Response from Complete Sliding Doors & Windows
"Thank you so much for your kind review!"
Joan K.
Apr 2013
Door Service
They did a fine job. The sliders are still working with no hassle. They cleaned up after themselves and the work was immaculate.
Response from Complete Sliding Doors & Windows
"Thank you! We look forward to working with you again in the future."
Pamela B.
Apr 2013
Door Service
They did an excellent job. I would definitely recommend and use them again.
Response from Complete Sliding Doors & Windows
"Thank you (deleted member name) for your kind words."
ARELY M.
Apr 2013
Door Service, Glass and Mirror Service
The service turned out fine. They were very prompt.
Response from Complete Sliding Doors & Windows
"Thank you for the kind review"
Jane G.
Apr 2013
Door Service, Locksmith Service
The service was good. They fixed the work that I needed. The service was very good.
Response from Complete Sliding Doors & Windows
"Thank you very much (deleted member name)."
Chris E.
Apr 2013
Screen repair
Schedule was on-time and they called ahead of time to tell me they were on their way. All good!
Response from Complete Sliding Doors & Windows
"Thanks so much!"
Roary B.
Feb 2013
Door Service
Changed rollers and cleaned tracks. Iproval rate was 80%. Persisted in search for problem and changed felts. 100% improvement.
Response from Complete Sliding Doors & Windows
"Were glad your happy with the job. Thank you for the business."
Stephanie M.
Jan 2013
Screen repair, Window Service
The experience was great. The receptionists and Bill are very prompt, courteous, and professional every step of the way. I would not hesitate to call them again or recommend them in the future. I gave them a B for price, because I thought it was a bit expensive, but I had nothing to compare to, so maybe their prices are indeed fair. In the end, you get what you pay for, and they did a superb job. Highly recommend!!
Response from Complete Sliding Doors & Windows
"Thank you very much for your kind words!! So happy that your happy with our work."
Deborah B.
Jan 2013
Door Service, Window Service
complete sliding doors and windows came out for an estimate. The first workman measured the window incorrect. Instead of 2 separate windows he measured as 1 window.
When the second workman came he had the wring size window. he re- measured and called in the mew measurements.
When the third workman came he has the correct window measurements but the wrong glass. Instead of tinted he had non tinted glass. he called in the correct glass but meanwhile he took ot my old windows and I could not use the windows for 10 days.
On the final install we had the correct glass they also needed to order new beading. The workman put in the new glass and was gluing the old colonial; plates back on the window. I had instructed them not to do this. He then had to take off the adhesives and put in the new glass for the windows and the put t the windows back. He was knocking the windows to get them in He finally succeeded but then broke the spring so NOW I cannot use the left window since it opens and then closes like a guillotine.I would not recommended them .
when the final workman left the estimate went up $200. YES that's right from an estimate of $292.20 to $493
When the second workman came he had the wring size window. he re- measured and called in the mew measurements.
When the third workman came he has the correct window measurements but the wrong glass. Instead of tinted he had non tinted glass. he called in the correct glass but meanwhile he took ot my old windows and I could not use the windows for 10 days.
On the final install we had the correct glass they also needed to order new beading. The workman put in the new glass and was gluing the old colonial; plates back on the window. I had instructed them not to do this. He then had to take off the adhesives and put in the new glass for the windows and the put t the windows back. He was knocking the windows to get them in He finally succeeded but then broke the spring so NOW I cannot use the left window since it opens and then closes like a guillotine.I would not recommended them .
when the final workman left the estimate went up $200. YES that's right from an estimate of $292.20 to $493
Response from Complete Sliding Doors & Windows
"Member had us come out for an estimate to repair her (1) broken window on 12/11/12. After reviewing her estimate she called our office and stated that she wanted us to come out yet again and write a new estimate for an additional piece of window glass. We explained that we did not need to come out to re-write it, we could just add the addt'l glass to the estimate - however she insisted. We came out again to her home on 12/31/12 and re-wrote the estimate for a second piece of glass. She then called us on 1/3/13 and said she did not want the handles or lock that she had wanted before and she also wanted to negotiate the price of her repair. We removed the price of the lock and two custom handles and then provided her with a 20% discount. The two handles and one lock cost $125 (which we removed since she did not want them) and brought her balance to $366.50 and then a discount of 20% brought her down to $293.20. When we arrived to do her repair we began to take the glass out her white window beading completely fell apart, as the window was in very poor condition. We explained that we would need to locate matching beading for her window, as there are hundreds of different window manufactures and styles of beading. We finally located the correct match and contacted her to complete the job on 1/10/13. The job was completed on 1/18/13 with the additional beading and glass and Member REFUSED to pay for her beading. The technician tried to explain to Member that the additional $20.00 was for the 30ft of custom beading for her two windows and she still refused to pay for it. Member then called yesterday on 1/21/13 and stated that now her window is not staying up. We explained to her 3x that her windows were over 20 years old and that her balances were shot. She asked for an estimate to now have them repaired - we gave her a price over the phone for the repair and she stated that she wanted to collect estimates from other companies. We explained that that’s fine, but she knew our price for the repair. She then again insisted that we drive out and write her a new quote, we explained AGAIN that it really wasn’t necessary. In the end Member stated " I guess I’m just gonna be that one pain customer that you have this year." I really wasn’t sure where that came from... but it seemed as if she had a lot on her plate. To date Member refuses to pay her outstanding balance on her contract for work we completed."
Rose R.
Jan 2013
Door Service
I thought it was odd that the man working on the door used a regular hammer to put them back together but I assumed he knew what he was doing. After he left I noticed round hammer indentations all around the doors. After a year my double sliding glass door stainless steel wheel was bent from the weight of the door and the door would no longer close. I did not call them to resolve the issue because I didn't trust that they would do a quality repair since the original work was poor. I called another company to come out and they used a much better quality stainless steel wheel. The service man showed me the two wheels and why the other one had failed. He also used a rubber mallet to put my door back together so that it would not leave hammer marks on it. I used FL xtreme Construction the second time and I highly recommend them!
Response to Provider: I am the person you met with. I bought the most expensive roller you offered which you said was the single wheel stainless steel. I prefer to do things correctly the first time which is why I use Angie's to look for quality companies. I went back and checked my records and you are correct that I paid 436.72 and so I have updated the price. However that was too much money to pay for the wheels to fail after a year and for the damage the installer did with the hammer. If there was a way for me to attach photos I would so that other customers could see the hammer marks left on my doors. I seriously doubt you would have paid to replace my doors and I didn't want to risk more damage to the doors with your "attempt" to fix them. I figured since your company damaged my doors and the wheels were broken I was better off trying someone else.
Response to Provider: I am the person you met with. I bought the most expensive roller you offered which you said was the single wheel stainless steel. I prefer to do things correctly the first time which is why I use Angie's to look for quality companies. I went back and checked my records and you are correct that I paid 436.72 and so I have updated the price. However that was too much money to pay for the wheels to fail after a year and for the damage the installer did with the hammer. If there was a way for me to attach photos I would so that other customers could see the hammer marks left on my doors. I seriously doubt you would have paid to replace my doors and I didn't want to risk more damage to the doors with your "attempt" to fix them. I figured since your company damaged my doors and the wheels were broken I was better off trying someone else.
Response from Complete Sliding Doors & Windows
"First off I would like to start by saying that Member was not the customer that CSD was dealing with... it was actually another Member..(a very sweet woman that I remember very well.) We talked about our children together, as I have twin 4 year old boys and I understood her concern with their pool and their children. In August of 2011 there were on 2 types of rollers available for their particular sliding glass doors... the 32$ standard roller and a Nylon wheeled $45 roller, the stainless steel tandem rollers were not available in this trade until 2012. Member selected the less expensive roller and presented a coupon for 10% of her parts total. The total after her discount came to $436.72 (not $1000.00 as claimed above) and she wrote me a check for $80.00 on the spot. We came out 5 days later to complete the job and I even sent her out a can of Alumiwax at no charge. On September 2nd our employee Stephanie called to see the outcome of the job and Member claimed she was very satisfied with the repair. We pride ourselves on customer satisfaction at Complete Sliding Doors. We offer a complete 1 year warranty on sliding door repair, we would've gladly came out to inspect ANY issue. Also our technicians do NOT use hammers, we ONLY use rubber mallets, as hammers will damage the door frames and are not safe around glass. I am sad to see over a year and a half later that we are just now hearing of any issue, never the less - such a unpleasant review. I (Mandee Rega, owner of Complete Sliding Doors) would have been more than happy to discuss ANY issues you had with the repair - I even provided Member with my personal card, with my cellular number and email address on it. I am sorry that you choose to handle this matter without first contacting us, because I can assure you that I would've personally addressed it myself."
Cheryl H.
Jan 2013
Door Service
They fit perfectly. They were very nice and easy to work with.
Response from Complete Sliding Doors & Windows
"Thank you very much. It was a pleasure :)"
Roberta C.
Sep 2012
Door Service
They were an exceptional company. I got their name from a coupon that came in the paper. They were trustworthy and they did a great job. Ryan was the one that did the work for us and he was excellent. Brian, the owner, was more than happy to give me the senior discount that appeared on Angie's List. They were not a disappointment and I would highly recommend them.
Response from Complete Sliding Doors & Windows
"Thank you very much!"
Denise D.
Aug 2012
Door Service
I had seen an ad for this company in a home/design magazine (stating they had a BBB rating) and decided to make an appt. to have our sliding glass door repaired as it sticks, comes off the track alot, etc.
I made the appt with a very pleasant woman for today (8-13-2012) between the hours of 1 and 5p.m.
On Friday they called to confirm the app't. and today at abt. 12:00 Brian (theowner) called and asked if he could come over if 15 minutes. He arrived and got right to work. The whole process went very smoothly.
I made the appt with a very pleasant woman for today (8-13-2012) between the hours of 1 and 5p.m.
On Friday they called to confirm the app't. and today at abt. 12:00 Brian (theowner) called and asked if he could come over if 15 minutes. He arrived and got right to work. The whole process went very smoothly.
Response from Complete Sliding Doors & Windows
"Thank you for your kind words. Were glad you were happy with our service."
Bonnie B.
Aug 2012
Door Service, Screen repair
Complete Sliding Doors and Windows did an excellent job of tuning up our old sliding glass doors and making them work like new. We were originally going to replace them completely, which would have cost well over $10,000 but after getting a few estimates we were told that they were still in pretty good condition and just needed to be cleaned and "tuned up". We were also concerned with the amount of air and debris and bugs getting in through the large openings around the tracks on the floor and they recommended a great new product called Eco Homeguard which was actually invented by one of their in-house employees. My husband works in the building products industry and had never seen or heard of it before, but it was exactly what we were looking for to seal the area around the bottom of the sliding glass doors. It is also unique to their company as they are currently the only manufacturers of this product. We also used the Angie's List discount to buy 4 screen doors at "Buy one get one 1/2 off". The doors are now working beautifully. The workers arrived on time and worked efficiently to get the job done. I had to call them back to adjust the lock on one of the doors , but he came back within the hour to correct the problem. I would highly recommend this company and especially this wonderful new Eco Homeguard product.
Response from Complete Sliding Doors & Windows
"Thank you so much for your kind words. Were glad your happy with the work performed."
Edward H.
Aug 2012
Door Service, Screen repair
very nice, personable, and friendly.
Response from Complete Sliding Doors & Windows
"Thank you very much [member name removed]."
Armando N.
Aug 2012
Door Service, Screen repair
Showed up before due date ,called to ask if they could come out early
Awesome job,on time .
Awesome job,on time .
Response from Complete Sliding Doors & Windows
"Thank you [member name removed]."
James W.
Jul 2012
Door Service
unknown
Response from Complete Sliding Doors & Windows
"Thank you [member name removed]"
Eric G.
Jul 2012
Door Service
The Complete serviceman arrived right on time and was knowledgeable, professional and friendly. He was able to fix my problems quickly and was very helpful throughout the process. My doors have never looked better and they open effortlessly! I highly recommend Complete.
Response from Complete Sliding Doors & Windows
"Thank you very much [member name removed]."
Robin M.
Jul 2012
Door Service, Window Service
.Complete Sliding Doors and Windows were Excellent when they did work at my house. This company was very professional, clean and punctuality.The price was just right for my needs.... They explained in detail the scope of work before any work was done....I rate them a A..... If you are looking for quality work this is the company to choose..... Thank-you again Complete Sliding Doors and Windows.....
Response from Complete Sliding Doors & Windows
"Thank you (deleted member name)!"
Adrianna S.
Jul 2012
Door Service, Glass and Mirror Service
I was first referred to Complete through a friend and I had been meaning to call them to fix my door. However, my son broke one of my windows with a baseball this morning, just in time for my Fourth of July party. I called Complete this morning with my problem and they were able to squeeze me in the sch for today. They were able to fix my window and door on the spot. My door has never opened easier, its amazing. This is a real company with a full office staff that confirms appointments and sends clean well mannered workers.
Response from Complete Sliding Doors & Windows
"Thank you very Much (deleted member name)!!"
Janet P.
Jul 2012
Door Service, Screen repair
Included in the above report
*****updated review*****10/2/2013
First of all, they never fixed the lock to the door - my handyman fixed it. Second of all, I have no jacuzzi on my patio and never have had --in fact, I don't even have a patio! So where are the pictures they took of the problem doors - of which there was only one, so "doors" should be in the singular? Trust me when I say no one came back and fixed anything. The "F" rating sticks with me even stronger now that I have viewed their untruthful response.
*****updated review*****10/2/2013
First of all, they never fixed the lock to the door - my handyman fixed it. Second of all, I have no jacuzzi on my patio and never have had --in fact, I don't even have a patio! So where are the pictures they took of the problem doors - of which there was only one, so "doors" should be in the singular? Trust me when I say no one came back and fixed anything. The "F" rating sticks with me even stronger now that I have viewed their untruthful response.
Response from Complete Sliding Doors & Windows
"Member: Providing great customer service at a reasonable price is our mission and of the up-most importance to us. We have a full office staff with dedicated employees to handle customer service and to make sure every customer is taken care of. In your case, you called our office to sate that the doors we fixed were not locking properly. Following protocol, our office set you up on another appointment I (the owner) was dispatched to your job. I called you several times to confirm but you didn't answer. I drove to your house anyway. When I arrived, I started to walk up to your front door and forgive me for saying this but I became sick from the ammonia smell due to the 17+ cats you have living in your house and under the rotted Jacuzzi on your patio. I could not physically come any further without being sick. I do apologize for that. I truly am sorry that I was not able to come in your house and I had to leave. You have a sign on your front door that states "welcome to our pig pen" so by your own admission you must recognize the problem. Despite the unsafe working conditions of your house we still sent our technicians back in fact we sent two guys there to fix your problem and they did fix your problem. Please do not claim that we are lying because my technicians took pictures of the problem doors for quality control, and the condition of your house is visible in the background. Additionally you are still under warranty should you have any other problems we will honor and stand by our work. However, I think you should remove the F rating you gave us because it is totally unfair."
Jolie N.
May 2012
Door Service
See above
Response from Complete Sliding Doors & Windows
"This customer has the wrong company as we do not have two large brutes that work for us we also do not give estimates for new windows. Also we do not advertise in a neighborhood flyer."
George G.
Feb 2012
Door Service
This was a fairly small job. Two sliding doors were running roughly because the tracks had become pitted. Complete Sliding Doors has a useful kit that involves installing a steel runner over the top of the existing pitted track. This saved us the cost of having to replace the doors completely.
Once installed, and once the wheels had been cleaned and lubricated, the doors ran perfectly.
Overall an excellent experience.
Once installed, and once the wheels had been cleaned and lubricated, the doors ran perfectly.
Overall an excellent experience.
Jay L.
Jan 2012
Door Service
I was very pleased with them. They were timely in terms of coming out. As a matter of fact we had a repair issue and they came very quickly to fix the problem. I didn't have a problem with their price but I also didn't get a competitive bid so I can't say if they were higher or low but I got a fair price. I don't want to say they were a great price but I just don't know.
Ingeborg A.
Dec 2011
Door Service
They were excellent. They were very good people. They came on time and they did a very good job. They explained everything they were doing as they were doing it. They told me how to maybe avoid it in the future. They gave me the name of the wax that you can spray on the tracks and he told me where they sell it. They were very, very good. I didn’t think it would cost that much.
Licensing
Bonded
Insured
Licensed*
Trade License Number
CGC 1514380
Trade License Locale
Florida
Trade License Authority
DBPR
Trade License Expiration
08/31/2016
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Complete Sliding Doors & Windows is currently rated 4.8 overall out of 5.
Monday: 8:30 AM - 4:30 PM
Tuesday: 8:30 AM - 4:30 PM
Wednesday: 8:30 AM - 4:30 PM
Thursday: 8:30 AM - 4:30 PM
Friday: 8:30 AM - 4:30 PM
Saturday: 9:00 AM - 1:00 PM
Complete Sliding Doors & Windows accepts the following forms of payment: Check, Visa, Discover, MasterCard
Yes, Complete Sliding Doors & Windows offers free project estimates.
No, Complete Sliding Doors & Windows does not offer eco-friendly accreditations.
Yes, Complete Sliding Doors & Windows offers a 10% senior discount.
Yes, Complete Sliding Doors & Windows offers emergency services.
Yes, Complete Sliding Doors & Windows offers warranties.
Complete Sliding Doors & Windows offers the following services: Sliding door repair/replacement, window repair/replacement, Impact and Non-Impact Glass, Frameless Shower Doors, Window Screen repair/replacement, Swinging Screen doors, Sliding Screen Doors, Phantom Retractable Screens, security locks, locks and handles, Lexan, PlexiGlass.
Repair & replacement screen patio walls & mirrors.