Clear And Clean Pool Service

I had overseen my Aunt & Uncle's estate in Lake Park FL., and had employed "Clear And Clean Service" for a few years. I was rather pleased with their service in the beginning, because I lived in The Bahamas and could not be there on a daily bases, but they rendered their service well, as agreed upon. I got to know the employee rather well (the one who actually performed the service). Unfortunately this employee was stationed elsewhere and my area was assigned to a new employee. My Uncle and Aunt passed away in 2010, and 2011 respectively therefore the house was empty, except for my visits, but the pool service went on unaffect with out interruption. I immediately saw a decline in the service- - - build up brown spots on the sides and bottom. I complaint to the employee numerous of times but to no avail. I wrote the owner a letter of complain on January 15, 2012 about this problem but he never respond. My phone call were never returned, and services continued to decline. In February 2012 a cheque for $175.40 I mailed to "Clear and Clean" got lost in the mail, therfore I was obviously billed for the missing cheque, and the new bill. I mailed "clear and Clean" a new cheque in the amount of $255.40 explaining the misshap and asked them to please disregard the first cheque, if ever it should reach them. They received both cheques and deposited them both. I repeatly call the manager asking for the return of my $175.40 but he never answer his phone, or returned my calls. I would never use them again!!!

I recommended them to good friends. They are very nice people.