Chem-Dry of Palm Beach County

Awful!!! DO NOT HIRE THIS COMPANY! Avoid them! They are dishonest, and a fraud! They did not use the Chem dry, truck mounted, hot carbonation system, that they advertise, and, for which they were hired, on my carpets, Instead, they used a portable system, and conned me into believing they were using the Chem Dry system, that they were hired to use! Further research showed that they used a portable machine called a Rug Doctor, and they lied to me, and scammed me, into believing they actually used the Chem Dry system! They did not!!! Not only did they do lousy job cleaning my carpets, with the portable carpet cleaning machine, , but they left my carpets drenched in water. Walking on the carpet was like walking on a sponge soaked with water. It is horrible. The carpets are still soaking wet after 24 hours, and there is significant water damage to the baseboards. I called the company several times, and they said the owner, named, Nazar, would call me back. They refused to tell me his last name, or do anything to help. The owner never called back, nor did anyone else from this horrible, dishonest, unethical, fraudulent company. So, not only did they defraud and scam me, but they acted in very bad faith, caused serious water damage to my carpets and baseboards, but they also committed fraud and breached their contract. This company is a fraud and a scam. Do not hire, or trust, Chem-Dry of Palm Beach County, in Florida! Stay away from them!

The carpets came out clean but were very wet. I had to mop my tile floors due to the footprint left from the wet chemical. It took 36 hours to dry. Not dry for a chem dry process.