Buckeye Plumbing

The price is right, did wonderful job and satisfied with work.

I paid money..but was ripped off Do not use Buckeye Plumbing..not only did they come to my house, charge me $ 125 ...and as soon as they left within 5 minutes my toilet acted up again on what they were suppossed to fix. When i asked them to make good on their service..they simply said I need to pay another $ 300 plus to rebuild my toilet..but would reduce the service fee by approx $ 25!! only! amazing..Jackie was as nasty and sarcastic as could be..and when i asked to speak to the Boss and Owner I was denied.. Worse based on what they did the toilet seems to be out of service now!! An entire NEW toilet would only cost about $ 200-$ 300 and they would charge me $ 400 plus for their service.. I will not stand for this total Thievery and worse their lack of CUSTOMER SERVICE! Do not use Buckeye Plumbing..not only did they come to my house, charge me $ 125 ...and as soon as they left within 5 minutes my toilet acted up again on what they were suppossed to fix. When i asked them to make good on their service..they simply said I need to pay another $ 300 plus to rebuild my toilet..but would reduce the service fee by approx $ 25!! only! amazing..Jackie was as nasty and sarcastic as could be..and when i asked to speak to the Boss and Owner I was denied.. Worse based on what they did the toilet seems to be out of service now!! An entire NEW toilet would only cost about $ 200-$ 300 and they would charge me $ 400 plus for their service.. I will not stand for this total Thievery and worse their lack of CUSTOMER SERVICE! 3/17 Our Mission Statement Our Mission is to provide the best possible service experience for our Customers. To provide service that goes above the standard that has been set in our industry. I copied the Mission Statement above they have listed on their website..sadly that does not seem to be followed.Ellen Sadly even today I have repeatedly talked to Cindy one of the owner's at Buckeye and she refuses to see how her company did not diagnose my problem correctly and stands behind wanting to charge me $ 300 for a $ 7 part. Buyer beware of this dreadful company..I have called repeatedly for them to make it right and all they do it keep my money! Buckeye Plumbing This is not truthful. You know your toilet was operating when we left. The $300 quote was for an entire Kohler toilet rebuild (that included many parts) - not a small part that you called a handyman to install and fix - IF the toilet continued to 'phantom flush'. Your only resolve was for us to pay you to remove the review and we don't do that. Your continued anger and screaming at me and our staff isn't helpful and doesn't change that you asked us to come to your home, agreed to the service charge, we checked everything and found no issue without charging you for things that were not evident. We don't do that either. If we were the 'thieves' we would have changed parts, charged you and gone on our merry way. We're glad you found a solution with handyman. You Cynthia i have tried to come to a resolution with you in good faith..when you disputed your charge it all started again today.. i truly thought we could come to some conclusion which would satisfy both parties.. That is always my intent to leave a situation resolved for both parties. my anger you say is just out of frustration. I called you today to again come to reach some conclusion for us both...you told me to send you the other bill, and i thought you would understand that i had to call someone else in the next day. I did not know why you asked to see the other bill if you did not wish to see i did need someone else and that you might understand my situation. I thought it proper then to give some compensation. yet your fought the full charge tooth and nail. I read your response to the Charge Card Company...sure you did not thing i would get angered by that which you wrote about me.( ncluding not even spelling my name correctly) i read your Mission Statement and was saddenned to hear you would not work with me , honor a warranty, and create an ally for you in all of our communites which are highly respected and want to use good vendors.

I would not recommend using this business. My experience revealed a dated business with dishonest practices, with zero customer service, little professionalism, that overcharged me from the beginning. I recommend you read their reviews and decide for yourself, in the end. I was referred by realtor for a very specific concern for a specific check-out time/price. Was charged an additional price without authorization. The original request was not performed. The plumber left billing an hour and half for an inspection of the kitchen drain and conversation with the tenant, not addressing the concern. Left a voicemail to me but no callback following returning the voicemail. I called the office and spoke to a very rude office manager that hung up on me once and insisted on being argumentativeand dismissive. Later being told the original request could not be performed by Buckeye, although following through with the appointment. Paperwork for this visit was not available until requested several times. Even though the appointment was made for something outside the scope of Buckeye Plumbing's capabilities, they decided to proceed in performing an unnecessary inspection. Buckeye later admitted overcharging and refunded a portion of the amount charged. In summary, I regret contacting Buckeye. It was a waste of my money and time.

They did an excellent, very nice and very professional

It was fine , they knew what he was doing clean up the mess and it was perfect.

Excellent , on time it was good and perfect, the price was reasonable

I hire them whenever I need a plumbing service. They're reliable.

Wonderful the technician that came his name is Jack was such a gentleman wore mask very very nice work so good for some time spend time to explain everything to me and show me did awesome job money was okay he deserve it and i had few thinks done i am very happy with all the work very good professional company also Ladies on the phone so nice thank you very much

GREAT - SHOWED UP ON TIME. VERY COURTEOUS AND KNEW WHAT HE WAS DOING. WOULD HIRE AGAIN.

Great. Fast professional. Nice. Neat.

They came and did the job fine, but I thought they were awfully expensive and used cheap parts. What cost me $15 at Home Depot (which I did myself when another toilet in my house had the same problem a week later and I did not want to dish out another $350.). They had also changed the toilet handle as the old one had deteriorated. What they replaced it with was very sharp on the sides and very cheap looking...it actually hurt my hand when flushing. Oh, and he used the fancy tern “rebuilding the whole toilet” to make it sound like it was all very complicated and hard to do.

Punctual, explained all our options , started the work immediately and completed in a few hours. Very professional.

Took a flier on this company due to good reviews here but my experience was not great. In the end, I was charged for service that did not fix the problem. When the situation got so bad that it required emergency service, my request for same day service was denied unless I agreed to after-hours fees and a very expensive exploratory camera procedure. If you're experiencing clogged lines, do yourself a favor and just stick to Roto-Rooter. They came out within 2 hours, finished the job in 90 minutes, charged me less, gave me a 6 month warranty, and included the camera visuals at no extra cost.

Great service, fair price. Tony was excellent. He arrived on time, gave me the cost of the job, went to work on the repair, and at completion, I wouldn't have known he was here. Very competent plumber.

Jonathan Cubbedge, my service technician came out in an emergency type situation. It was many months ago but I lost his card and just found it! He was amazing, fantastic and fixed my big time problem. I will be using Buckeye Plumbing from now on and recommend them highly.

I called Buckeye Plumbing this morning and spoke with Courtney, she was very polite and answered all my questions. She gave me a time frame of when the plumber can come and within few minutes she called me back and said they will be coming in within 30 mins. Rick arrived on time as promise. Very polite, professional and knowledgeable. He unclogged the main drain, he took the time to explain to me what caused the problem and what he did to fix it. Then he told me to flush toilets twice and ran faucets to make sure the clog is gone. I could tell that Rick takes pride in his work. I am very grateful for Buckeye Plumbing for coming to my rescue on a weekend and during this challenging time. I will definitely be using them again and will refer to friends. Stay safe and thank you!

It went Very well. The plumber was courteous and neat.

Excellent communication and completed the work.

The plumber (Paul) arrived on schedule and was very competent, professional, and courteous. I was completely satisfied with the high quality work. Buckeye Plumbing is now my plumbing company of choice.

Work was done quickly, efficiently and it was a pleasure doing business with Buckeye plumber Tony. We would highly recommend!

Very well. All done efficiently and properly. Lonnie was very professional.

They did a great job and I finally found a good plumber after a string of bad plumbers. I would highly recommend them to anyone.

Great teck great service. Will call them again if I need a plumber again. Thanks

Excellent. He called about 30 minutes prior to arriving and said he would let us know the price as soon as he looked at the job. We felt the price was reasonable and he quickly fixed the issue. We would definitely call Buckeye Plumbing for any future work we might have.

We found some mold and Andrew came out and spent a great deal of time looking for the leak. While he did not find an active leak, he wrote a very detailed report that has been very helpful for the remediation.