Description of Work: Remove carpeting and install tile floor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,600
Debbie L.
09/2011
1.0
flooring contractor
+ -1 more
They installed the flooring timely but did a TERRIBLE job of installation. They left grout smeared on the polished marble floor, left chunks of grout or cement in pieces, the grout was done poorly, uneven and unprofessional. The biggest problem was that almost in every room, the shine and polish of brand new marble was marred by marks that clearly showed where a rag or cloth was wiped over the surface with grout or something similar, and allowed to dry.When asked to come back and clean up the tile and remove the grout, some was removed but in doing so, the installers then scratched up the surface of most of the tiles, leaving it in as poor condition as before. The owner came and looked at the floor and said he would send someone out to re-do the grout, said it looked bad, but after repeated attempts, he never followed through. He is nice and polite and says he will send over someone, but they never come and he has one excuse after another. Don't ever pay them for the job. The marble and flooring options they have are nice, but the poor quality of installation and follow-through will ruin any good look you anticipate having. We have brand new marble floors, and they look old and dingy, with a dull finish and uneven grouting. I will now have to pay for someone else to come fix the job that Bryant's Tile and Marble did.
Description of Work: Tile and marble ordered and installed in a new house. Marble base throughout 3 bathrooms, and marble fireplace hearth.
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Service Categories
Flooring Sales and Installation
FAQ
Bryant's Tile & Marble Inc is currently rated 3 overall out of 5.
No, Bryant's Tile & Marble Inc does not offer free project estimates.
No, Bryant's Tile & Marble Inc does not offer eco-friendly accreditations.
No, Bryant's Tile & Marble Inc does not offer a senior discount.
No, Bryant's Tile & Marble Inc does not offer emergency services.
No, Bryant's Tile & Marble Inc does not offer warranties.