The lady answering the phones is VERY RUDE. This company is very unprofessional. I would not hire them again.
Description of Work: Fix sprinkler system electronics, new sprinkler heads.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$400
Response from ANGEL RAIN IRRIGATION
[Member Name Removed], I am sorry you feel we were rude to you. We have been servicing your mom's system for years and have never had an issue before. Unfortunately, after completing the work on your property this last time, we were never paid. We did not intend to be rude, but after having to contact you multiple times and then visiting your home four times (which you scheduled for us to come by to receive payment). However, each time you were not home and we still have yet to receive payment for the completed work.
SIKIRA D.
07/2020
5.0
irrigation systems
+ -1 more
I will definitely hire them again. When I called, I spoke with Jean and she was very knowledgeable on sprinkler systems. Explained what the issue could be. She said someone would be out that day if possible, or the next. I spoke with Jean the next day, and she said Tom would come by, and would call when he's on the way, which she did. Tom checked the system and found it was a simple programing issue. He ran the zones, checked the heads and replaced a couple, and reprogrammed a better schedule for the property. And explained everything so simply that I could understand, lol. I will gladly use them again.
Description of Work: sprinklers would come on but not shut off when programmed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Roberto D.
06/2019
5.0
irrigation systems, wells
+ 0 more
This is a family owned business and it shows. I had a problem with my well pump not pulling enough water to feed my irrigation system and both father and son came to resolve the problem. They were extremely knowledgeable about wells and irrigation systems and were able to diagnose and fix the problem which a previous sprinkler guy was not able to do. In fact, the previous guy made the problem worse. But they were spot on with their analysis of the probem and solution. They even plugged a sprinkler line leak I had in a matter of minutes. I appreciated all the information they provided while they worked and I found them to be super professional and authentic. I would highly recommend these guys and they will be my first choice for any sprinkler/well related issues going forward!
Description of Work: Well pump feeding sprinkler system was not working properly
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Lloyd W.
10/2018
5.0
irrigation systems
+ -1 more
This was the third time I used this company. The first two were for minor repairs to the sprinkler pump, which wasn't really a pump at all. Tommy was very professional and explained it to me. For the reroute of the system, Tommy was punctual and showed up on time and got right to work. He explained, in detail, what materials he was using and why. He is a good conversationalist, working while we talked. He finished the job in good time, and I was pleased with the results. I would definitely recommend Angel Rain to anyone that needs irrigation work done, and I will use them again.
Description of Work: Rerouted sprinkler system in the back to accommodate the expansion of my patio.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$385
Lloyd W.
02/2018
5.0
irrigation systems
+ -1 more
Contacted Angel Rain Irrigation anjd spoke with Jean. He was very cordial and promised to call me the following week as we could not make an appointment that worked fro me at the time. The following Monday he called, as promised. We agreed on a price and made an appointment for the same day. They showed up on time, looked at the problem, knew exactly what was wrong, explained what they were going to do, and proceeded to do the work. They were very professional and finished in record time. Because they only had to replace the internal part of the valve, and not the entire assembly, they reduced the price. I will hire them again and definitely recommend the company to my friends.
Description of Work: Valve on my sprinkler system broke and water was poring out the top of the valve.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Thomas H.
08/2017
5.0
irrigation systems
+ -1 more
Excellent,always on time,very family oriented,friendly as if you were family. Highly recommend. Will use their services every time.
Description of Work: New Sprinkler pump,timer and 4 way valve
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brett B.
08/2017
5.0
irrigation systems
+ -1 more
Great company. Punctual, responsive and honest.
Description of Work: New sprinkler time and replace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Mark F.
08/2017
5.0
irrigation systems
+ -1 more
I thought that my pump for my home irrigation system needed to be replaced. Instead Tom explained to me that only the timer was broken, and the pump was still good. He replaced the timer and now my system is working again. I contacted their company yesterday and spoke to Jean who is the owner of the company, She was quite nice as we spoke over the phone and explained that the problem may not necessarily be the pump itself. She told me that her husband (Tom) and son (Tommy) would come over to my home the next day and they did. This is a family run business which has been operating for 30 years. You can definitely trust these folks. I plan to tell all my friends and neighbors about their fine company. Its always nice when you meet honest people ! Thank you Jean, Thank you Tom, Thank you Tommy !!!
Description of Work: I thought that my pump for my home irrigation system needed to be replaced. Instead Tom explained to me that only the timer was broken, and the pump was still good. He replaced the timer and now my system is working again. I contacted their company yesterday and spoke to Jean who is the owner of the company, She was quite nice as we spoke over the phone and explained that the problem may not necessarily be the pump itself. She told me that her husband (Tom) and son (Tommy) would come over to my home the next day and they did. This is a family run business which has been operating for 30 years. You can definitely trust these folks. I plan to tell all my friends and neighbors about their fine company. Its always nice when you meet honest people ! Thank you Jean, Thank you Tom, Thank you Tommy !!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Stacey E.
07/2017
5.0
irrigation systems
+ -1 more
The Team was professional and the repairs were completed as promised. I believe that the price was reasonable...and they offer a free estimate.
Description of Work: They replaced the sprinkler pump, fixed sprinkler heads, reset the timer, inspected the system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathy B.
01/2017
5.0
irrigation systems
+ -1 more
After a massive storm my sprinklers came on and I could not get them off. Tried everything. Called Angel Rain Irrigation, spoke with Jean, she tried to walk me through process to turn off water but I was unable to do it. She contacted her husband, Tim, to see if he could come by and help me. He was on a job but said it would be about an hour. True to his word called in an hour to let me know he was on the way. Tim and Timmy (father and son) saw the problem immediately and repaired. The response was great and the service was great. Can't go wrong with this family owned business.
Description of Work: Replaces Hunter PGV Diaphram, Set sprinkler zones on time clock, capped off one unused sprinkler head.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Judith K.
11/2016
5.0
irrigation systems
+ -1 more
very well. they came out the same day and did the work
Description of Work: remove old sprinkler timer, install new one
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$265
Conny C.
07/2016
5.0
irrigation systems
+ -1 more
They responded same day & provided excellent service. Very pleasant to deal with.
Description of Work: Leaking irrigation pump repaired
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Julia F W.
06/2016
5.0
irrigation systems
+ -1 more
Awesome! Called this morning and problem was fixed this afternoon! Highly recommend! A+ service! :)
Description of Work: Replaced broken sprinkler heads. Also, ensured system was giving coverage to entire lawn.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Patricia R.
02/2016
5.0
irrigation systems
+ -1 more
I have finally found a irrigation company that is wonderful. They were so professional and quality was A+. Price was extremely reasonable and they even came on Sat. to complete the job at no extra cost. HIGHLY recommend Angel Rain, esp for people in the western communities.
Description of Work: Installed a new pump for my irrigation system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Estelle K.
11/2015
5.0
irrigation systems
+ -1 more
They were very good, and they're incredibly kind and honest. I'm very impressed with them.
Description of Work: They came out and adjusted the sprinkler heads.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Carol T.
08/2015
5.0
irrigation systems
+ -1 more
What a FABULOUS company! I called this morning to ask if there was any way someone could come out and help me with the problem of the system being stuck on only one zone. I had just figured out this problem the evening before, when I played with the switch trying to get it to cycle. All I managed to find out was that it was stuck on one zone. Not being the least mechanically inclined, I was clearly out of my league... Other providers have voicemail answering their phone, then take a day or more to get back to you, Jean answered right away at Angel Rain, and said she thought they could come out today. She contacted Tommy, their guy out on the road, and she called me back to tell me he'd be here between noon and 1:00. Perfect! Tommy called a little after noon to say he was on his way. When he arrived, he got right to work and found the problem, a couple of aged, decrepit parts. He replaced them, showing ours and a new one side-but-side for comparison. Ours was corroded, shrunken, and rock-hard. The material is supposed to be flexible, and fill out the chamber to the edges, which ours clearly did not. He tested everything out thoroughly by indexing through the system 3 or 4 times. The last time, he checked each of the sprinkler heads, and found 5 that were clogged with dirt. He cleaned them all and made sure they were working. Above and beyond. I have to second the reviewer who said that talking to Tommy was like chatting with a neighbor. He was SO helpful and friendly, as well as knowledgeable, and incomparably upbeat, despite the sticky heat. Before he was done, the sky opened up and he was getting soaked. Still, it never dampened his cheerfulness. He told me, among other things, that he is the owner's son, and his dad had learned the ins and outs of sprinkler systems from his dad. Three generations doing this, so this is no fly-by-night operation. A generational family business is not exactly commonplace anymore. These guys deserve an unfettered A+. It's so rare now days to find a company that knows what they're doing, arrives promptly when promised, can diagnose and effectively communicate the problem, then fix it fast AND reasonably. It's an added bonus that the guy who is helping you is just so darned nice and kind. What a phenomenal experience. Wish they were all like this. As I told Tommy, "We have a new sprinkler guy!" I have no doubts that if you give them a try, you will be singing that same tune. OUTSTANDING!!
Description of Work: Diagnosed the reason that our sprinkler system failed to index though zones. Replaced stem and disc. Checked system was working properly, cleaned 5 heads that had become clogged, and left a package of timing pins because the current ones are rusty and may need replacement soon.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Charles S.
07/2015
5.0
irrigation systems
+ -1 more
It takes a lot to get me to write a review?service has to be really bad or really good. This one is in the really good category. Operator/dispatcher (Jean??) returned my call promptly.Crew (Tommy) came out 48 hours later and fixed the primary problem and diagnosed another couple of issues with poor performing or broken heads. He reset my timer to my specs and fully tested all zones. Awesome. What I liked was Tommy called me and communicated very well (talking and listening) what actions he would do and promptly did them. What I really, really liked was Tommy was very courteous and very pleasant to talk to... like a neighborhood friend. Some service people act like I am bothering them?they hate their job, etc. Tommy was very different, he was glad to help, and glad to explain what he did and why. It was a simple job, relatively small, but he treated me, the customer, with utmost respect. I used Angel years ago for a much larger job and they were great then too. I will use them every time for irrigation/sprinkler repair!
Description of Work: Repaired broken sprinkler connection (underground break) and two other sprinkler heads
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Kelly C.
04/2015
5.0
irrigation systems
+ -1 more
Sprinkler pump would not prime. Tom came out same day and was very nice and performed the work as expected. Price was more than fair for the work performed. I would refer Angel Rain to friends and family.
Description of Work: Replaced valve and part of pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Marjorie M.
03/2015
5.0
irrigation systems
+ -1 more
They did a very good job and they very much understood what I needed. Easy fix.
Description of Work: He had to put in a new part on the sprinkler system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Jean D.
02/2015
5.0
irrigation systems
+ -1 more
I had a sprinkler that was hitting my front door. Called for an adjustment. They ran all the heads and adjusted this and others they found needed attention.
Description of Work: Ran a sprinkler head check and adjusted sprinkler heads.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Jonathan S.
12/2014
5.0
irrigation systems
+ -1 more
I'm a brand new customer and they have already won me over for life. I had an emergency situation with my irrigation system not turning off and even though they were slammed they helped me to diagnose the issue and send a tech over to do a quick-fix and turn the system off. We'll be doing a full diagnostic and repair on the system soon and I will definitely be using Angel. Jean, the manager of the operation, could not have been kinder and nicer to me on the phone as she tried to help me diagnose the problem and offer suggestions for me to resolve the issue myself. When I was unable to get it handled she went out of her way to stem the problem until there is sufficient time to make repairs. I could not ask for a better experience given how out of the blue the situation was. I seldom find contractors and service companies so focused on fast and friendly service at a reasonable rate and they provided all of these to me. THANK YOU!
Description of Work: Emergency service to cut water supply to irrigation system. Dug around irrigation box to find valves, did an inspection, and cut water supply in preparation for a full assessment and repairs/upgrades to be done shortly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Jaime K.
09/2014
2.0
irrigation systems
+ -1 more
Only gave a D as I can't judge on any work completed or pricing, just customer service.
Description of Work: Called last Friday on advice of my landscape company. The lady answering my call was friendly enough. I was told someone would call me back and schedule on tues or wed. It's now Saturday a week later and no call back yet to schedule anything. Unfortunately, I wasted over a week waiting for a company that came highly recommended from another provider I trust. I refuse to call back and beg them to take my money, will find another company to patronize. A call back telling me they were too busy to get to me would have been better than no communication at all.
Rating Category
Rating out of 5
responsiveness
1.0
punctuality
1.0
Foy S.
06/2014
5.0
irrigation systems
+ -1 more
Exceptional company, very punctual with great knowledge and forethought of Florida irrigation. Tom and his son walked my 1.5 acre propriety and listened to my needs and concerns. They provided me with an estimate on the spot and delivered to the penny, with best in class equipment. Installation took two days and had minimal impact on my lawn and beds. They spend the time to walk me through each of the 10 zone and how the control panel and timer worked. I usage to spend over an hour a day watering my lawn and beds - now that's free time I have back to spend in my garden and shop. Thank you very much Tom, Tommy and Jean!
Description of Work: Full Sprinkle System design and installation including Pump, Control panel with 10 zones and over 100 heads.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,600
Adriana L.
05/2014
5.0
irrigation systems
+ -1 more
I called the office on a Thursday afternoon and scheduled an appointment for Saturday. Showed up on time and replaced the solenoid valve. We would use them again and refer friends and family. He was honest and up front and explained what needed to be done and what needs to be done.
Description of Work: Inspected sprinkler heads, timer and pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Mary S.
07/2013
5.0
irrigation systems
+ -1 more
He is really great and I continue to use him.
Description of Work: He repaired all my old sprinkler heads and put in new ones in the back area. I have used him over the past seven years.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Lawn Irrigation,
Wells and Pumps
FAQ
ANGEL RAIN IRRIGATION is currently rated 4.8 overall out of 5.
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 PM
ANGEL RAIN IRRIGATION accepts the following forms of payment: Check
No, ANGEL RAIN IRRIGATION does not offer free project estimates.
No, ANGEL RAIN IRRIGATION does not offer eco-friendly accreditations.
No, ANGEL RAIN IRRIGATION does not offer a senior discount.