PINEWOOD CONSTRUCTION

Not well, here are the specific complaints I have. 1. Took 9 days to prepare a price quote. He apologized for the delay and said he had gotten behind in preparing quotes 2. When the owner was here he told me that my budget of "about $25,000" was fair but "might be a little light". I was most surprised by his price of $46,500. I do not consider an 85% increase to me a "little light. 3. Mike included in his price work that I clearly indicated we would do ourselves. (painting). In his price quote he clearly indicated that painting was included. I do not think he listened to me well enough. 4. His price did not include a price for each individual task to be included. He only included 1 overall price. 5. I have sent him 3 emails to get him to adjust his price and answer other questions. After 4 days I have not heard back from him in any manner. So in conclusion, I would be glad to change this review if the situation changes. The first thing that would need to change is I need to hear a response from the owner so we can discuss how these problems can be corrected. Until then this is my honest review of the treatment I have gotten thusfar. I hope Mike can do what it takes to satisfy a customer, but as of yet I am not happy with his service.

Tile work had to be done three times. We had to directly engage a third tile person to properly complete the work. To its credit Pinewood paid that additional expense. As a result, bathroom project took over a year to complete.

Showed up on time for both estimate and for work. Price was very reasonable. I waited for some major rains before I wrote this review and roof leak appears to be fixed.

Mike was easily to deal with and delivered as promised. His teams were professional and efficient. After agreeing on a contract, Mike called me with the schedule for installation which was met. In took one week for me to get HOA approval and for Mike to get the permits. The following Wednesday the dumpsters were delivered. On Thursday a team of 6-8 people removed the old roof and put down the first layer of tar paper. On Friday the roof was inspected and the dumpsters removed. On Sat the roof was hop mopped. It was inspected during the next week and the tiles arrived on Friday. On Friday Mike’s team loaded the tiles on the roof and on Monday the new roof was installed. At each stage the teams cleaned up completely when done. I would highly recommend Mike and his team.

We noticed a small water stain on our kitchen ceiling on Thursday afternoon and were able to get an appointment for an estimate the following morning. Since the job was small, the crew that came was able to make the repair that morning. I was told that the problem had to do with the original construction in that some of the nails securing the roof tiles to the plywood, missed the plywood and were in between the plywood boards. Over time the nails loosened. The crew re-secured a 10 foot line of tiles where the problem occurred. The crew arrived only a few minutes after the agreed upon time and quickly completed the work following the agreement on the cost. Pinewood construction repaired a similar leak exactly a year ago that is unrelated to this leak. There has been no re-occurrence of the earlier leak.

They checked out the entire roof. It needed a slight repair. They were honest and fair with their price.

Wonderful! While I hope to not need extensive repairs in the future....if I did...I would go to Pinewood. I have been recommending them to all my friends. Matched the paint 100% Roof has not had a leak since they fixed it. Excellent work outside and inside the house.

The crew arrived at 8:00 a.m. and the work was completed before 9:00 a.m. They were professional and knew what they were doing. I will be billed by the owner. I am very pleased and expect that the problem was repaired properly. Should the leak reappear during the next heavy rain, (which I doubt) I will update this report. I obtained four separate estimates for the repair that ranged from $450 to $950. Pinewood Construction honored the Angie's List coupon which reduced the price by $25. Also, since the repair was performed about one week ago, we've had between 5-10 inches of heavy rain without the leak reappearing. Seems like the work was done well.

The price seemed a bit high. However, no one else was able to do the repair work as quickly as Pinewood could which I appreciated. Furthermore, the repairs were done well.

Everything went well. They worked quickly, did a good job, and solved the problem.

The gentleman is very direct, straightforward, and competent. He has fantastic subcontractors and is doing great work.

The gentleman was very responsive and professional, and I haven't had any issues with the new roofs. However, it hasn't rained yet, so I can't gauge how well the work was done.

For Now so far everything is Good.

I SUBMITTED A REQUEST FOR A QUOTE/SERVICE ON THIS COMPANY'S WEBSITE ON 08/30 OR 08/31/12; I LISTED ALL MY CONTACT INFO and THEN I RECEIVED AN EMAIL REQUESTING MY CONTACT INFO??? EVEN THOUGH I HAD ALREADY PROVIDED THIS INFO, I WENT AHEAD AND SENT A REPLY EMAIL PROVIDING MY CONTACT INFO AGAIN. I NEVER HEARD FROM ANYONE AGAIN!!! NO RETURN PHONE CALL OR EMAIL!!!

See above.just no as impressed with presentation. Otherquote was 50 dollars more.presentation won.would considerusing again.

Went well. Did everything we expected.

They did a very good job. They arrived on time and worked quick.

Owner came out and quoted the day after I called. He followed up with a written quote; I accepted it and we scheduled the work for 2 days later. His worker was very courteous, explained what he had found, and repaired the damage.

Why would we ever think of useing another roofing company? We can't come up with any reason! JUST READ WHAT WE WROTE ABOVE AND NEED WE SAY MORE?!

Mike Cirillo was called in the afternoon, he was out to give an estimate in 45 min. I accepted his estimate and he had a crew out the next morning at 10 AM to do the work. They worked until 6 PM and left the roof in a water proof condition, but had to come back the next morning to finish some cosmetics. They were complete by 10 AM. The crew cleaned up and did a very professional job all around. I had obtained one other quote for the same job, but it was 3.5 times Mikes quote not even in the same the same ballpark. I would highly recommend Pinewood Construction for any home repair.

Mike Cirillo with Pinewood came out quickly for an estimate and his crew arrived to do the work the day after we chose his bid. His crew was punctual and easy to work with. Overall, we thought the company did a nice job, and it appeared to be quality work that will stop the leak. We won't really know until the next big storm. The nice thing is, Mike gives a one year warranty so we're not too worried. We would use him again.

They are excellent. They are professional, responsive, experienced and knowledgeable.

They were punctual. Their price was very reasonable compared to others. They did clean work. Since the repairs were just done and they were on the roof and it hasn't rained since, I don't know how effective it was. They seemed very professional and very good. I was very pleased with them. They were excellent. I certainly would use them in the future.

called 6 contractors... none of whom showed up (with the exception of Pinewood Construction). Mike the ower/operator kept the appointment, provided a written estimate, arrived on time to repair the problem, and FIXED IT. Great experience with a professional contractor.I will contract them when the roof needs replacing in the next 3-5 years.

They came when they said they would. They did a fantastic job. They were very professional. They had a very reasonable price. The roof is still holding great.