It was the holidays and short notice. Had the family at the house for the holidays and the pool was too cool to swim in. Ken gave me a price that was $500-600 below another quote I had received. At first he got the flow wrong, mainly I think because of the additional plumbing to the solar panels. He remedied that quickly. He marked all the manual valves with different colored paint to show us the setting to use for SPA and Swim. Got it all working and showed us how to operate it and the manual valves. Excellent job, excellent price.
Description of Work: Installed a new Gulf Stream pool heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,675
Michael M.
08/2015
5.0
pool cleaners
+ -1 more
He came around the holidays. I was working remotely with him through the person who was taking care of my pool who found him for me. It took him some time and as I recall a few visits to isolate the leak. He had to cut a hole in the deck near the SPA, fix a broken SPA line and then patch the decking.... $900. You have to pay for talent and expertise like Ken has. To me this was well worth it. For over a year prior I had two companies looking for the issue with no results. Ken is excellent, fair, hard working, prompt and polite. Can't ask for any thing more in my book.
Description of Work: I saw other reviews on Angie's list about how pricy Ken is and I had to write this review. You get what you pay for. After two failed attempts by other companies to isolate and fix my pool leak, Ken was the only one who could detect and repair it.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Michael M.
08/2015
5.0
pool cleaners
+ -1 more
Holiday time, pool pump failure, Ken was there to save the day. Came over the next day with a replacement and we were up and operational in no time. Took the time to educated me a little and answer my questions relative to the pump and useful life. Excellent person to do business with.
Description of Work: Replaced a pool pump that had stopped functioning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$380
JOAN K.
03/2015
5.0
pool cleaners, remodeling
+ 0 more
I saw Ken's in Angie's List and we also had a neighbor's recommendation. He was very prompt in coming to our home, quickly located the problem areas causing the water loss and had the repairs completely done within two days. I felt he was a bit expensive, but he did a better looking repair job on two "T" since we had one leak fixed about eight years ago that cost $400 the two leak repair (with better looking deck patches) for $1100 was acceptable. Since the repair was done, there hasn't been any water loss other than normal evaporation.
Description of Work: Checked pool pump for proper operation, located and repaired two "T" intersection leaks in PVC lines, and patched pool deck after repair finished.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Jonathan S.
12/2014
4.0
pool cleaners, remodeling
+ 0 more
unknown
Description of Work: Have used his services several times since 2007. He is very competent, very professional but very pricey. I found other services that don't charge so darn much.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$175
tracy M.
11/2014
5.0
pool cleaners
+ -1 more
.
Description of Work: Replaced pool pump in a timely fashion.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from KEN'S POOL & SPA REPAIR LLC
[member name removed], Thank you for your glowing comments. We appreciate it.
Kathleen P.
08/2014
5.0
remodeling
+ -1 more
Offered solutions, gave recommendations, obtained replacement generator and power source and installed the next day. Price was very reasonable when compared to research I did online and talking with others. Very happy with Ken's promptness and his work. Ken's was recommended to us by AmeriPool in Vero Beach, FL, where we go for water testing and pool supplies. We trust them and are glad they sent us in Ken's direction.
Description of Work: Diagnosed problem with salt chlorine generator for pool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from KEN'S POOL & SPA REPAIR LLC
Thank you for giving me a glowing review. We appreciate your business.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool and Spa Service,
General Remodeling
FAQ
KEN'S POOL & SPA REPAIR LLC is currently rated 4.9 overall out of 5.
KEN'S POOL & SPA REPAIR LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, KEN'S POOL & SPA REPAIR LLC does not offer free project estimates.
No, KEN'S POOL & SPA REPAIR LLC does not offer eco-friendly accreditations.
No, KEN'S POOL & SPA REPAIR LLC does not offer a senior discount.
Yes, KEN'S POOL & SPA REPAIR LLC offers emergency services.
Yes, KEN'S POOL & SPA REPAIR LLC offers warranties.
KEN'S POOL & SPA REPAIR LLC offers the following services: Remodeling - General, POOL & SPA REPAIR