Barker Air Conditioning & Heating Inc

Absolute worst company i've ever dealt with. Finally after a YEAR and multiple failed inspections and phone calls they barely passed. They didn't pull a permit until 3 months after unit was installed ( 8-24-2022 install - after numerous phone calls 11-17 thru 11-21-22 they dropped it off at 8:00 pm) . Had to get the county involved because they would not try to correct a really bad installation. Unit was not cooling properly from the beginning. Lots of excuses not much action. Finally, after getting another company to come out and take photos of their work, I filed a complaint against the license holder of the company twice before anything got done one year later. Had to start taking notes with over 18 pages of dates and phone calls (32 calls just to county to follow up) . They were supposed to take before and after photos in the attic , never got them . This is where all this started because, vents were not sealed properly in the attic . They kept saying they did nothing wrong instead of checking to be sure. Also one guy stepped on ceiling during install and cracked the drywall that i had to get repaired. All this because no one could check the work in the attic. BEWARE, if you have work done that you can't see get photos of before and after. Most techs don't know how to troubleshoot complex problems ,they have to make a phone call to someone in the office. Happened a few times with the guys trying to troubleshoot this mess. Owner not much help because, he kept sending the same guy that sold me the unit to do the troubleshooting. Most people are happy as long as the ac works,not knowing what goes on behind the scenes. Long story short got another company to go over everything they did and make any repairs necessary. BEWARE! BEWARE! BEWARE! Could go on but i have wasted enough time with company!!!

Barker responded quickly. They diagnosed the issue, checked to see if it was under warranty and performed the services required at a fair price. The issues required several visits (obtain the parts) and each technician was professional and knowledgeable. This is my first need for this type of service in the 4 years in my home and Barker has secured a customer for life.

They’re responsive and professional. They come out prepared to diagnose and fix the problem. They always call before they come to your home. They’ll correct any issues if you run in to any. You can't beat their service.

Very good. Knowledgeable technitions that were very professional. The Trane system is a bit pricier than other competing conditioner systems, but I am happy with it.

They are good people. I called them for a quote. They are reliable people that I would call when I replace my air conditioner. My air conditioner is almost fifteen years old, so I have already gotten a quote from them. I think Barker is reliable. It's not a fancy company in a fancy town. It is pretty much down to earth. You cannot really expect them to do all the customer relations courses and all sorts of things. They are hard workers and they are safe, and once you know that people are honest and have been in town longer than I have, if they were bad they would be out of business by now.

I have a contract with them which is twice a year - summer and winter. They are very honest. One person comes out. I have a filter and they have the - to clean the air. Anytime I call them, if I call them now and it's an emergency, they come right away. They explain everything and take time to explain everything. If it's nothing they have to put their hands on, they don't charge you for that. They are very honest people. They don't show up and say okay, now you owe me $96. No, they are not like that. They come here and explain everything, why this is happening, everything. I like them. They are professional and they are knowledgeable.

Their price is fair and reasonable for what we had done. They are very good about it. I will keep them for my service contract. I am out shopping for a new system now and I don’t necessarily know if I will use them for a new system. If I buy a new system and I don’t go with them. The new people I get, I might have to go with them for my new service contract. Whoever I get a new A/C from. I might not use them, but it is not because of the service that they do. I am looking at a much better price for another unit from somebody else. We have been with them for several years. Their service is really, really good, but I don’t know that the unit they serve/sell might be the one that I get.

That was amazing, they were really good. The price was better than other prices. Their service has been so good. If I don’t buy a system from them, I am sure they don’t care about that. I keep going beck due to their responsiveness. The workers were excellent. It took a couple of hours. It was just pretty straight forward.

Great! They were on time and very clean.

After a couple of months of hearing a drip onto the A/C return floor, I finally looked within and at the air handler in the garage only to find a major overflow from the air handler to the garage floor to the driveway. I called Barker at 3:30 and was told, much to my amazement (it's the end of June, after all) that someone would come by between 4:30 and 7 this afternoon. I was a new customer, so we spent a couple of minutes on account info and description of the problem. There would be an $85 charge for the service call and evaluation plus time and tax for any repairs, etc. At 4:30 Duffy appeared, gave the system a good looking-over, checked out things heretofore unknown to me, cleaned the pvc feeds with his air compressor, and told me how to keep them clear to maintain system health (simple if you know how). He told me that the insulation around the air-handler had soaked up condensate to the point of saturation, so there would be additional drainage for a couple of days while the insulation dried out. He also told me there were no signs of mold. He was here about 40 minutes. He did not overstate the problem or try to sell me anything. Cost was as represented up front, $85 plus $43 labor and sales tax. Given the age of the system and the real possibility of mold after two months of sogginess, I had fantasized that there could be some major expense in the offing. No. Excellent experience; I could not have asked for better.

Our air conditioning stopped cooling on Sunday evening and I called Barker first thing this morning.. They said they could get to us today and gave me a 2 hour window when they would arrive. I asked them to call me 1/2 hour before and they did. I must mention that the temperature outside was 88 degrees and we have 2 dogs in the house that we were concerned about. When the technician arrived this afternoon the inside temperature was 84 degree. I described the problem and within 20 minutes, the technician diagnosed the part that went bad. He assured me he could fix it and had the part he needed for the repair. By the time my husband arrived 15 minutes later, the system was back on. The technician said they would bill us after they checked to see if the part is covered under the warranty and he didn't even ask for a deposit. I highly recommend Barker and would not hesitate to call them again.

Very reliable, timely, do a wonderful job, very professional, have never had a problem. I actually bought my air conditioner from them after having 4 other companies give an estimate.

Air conditioner failed last night. It is 90 degrees here in the daytime this week. I called Barker's before they even opened they took my call and called me back. Long story short, a service man was at my door at 8:30am, and replaced a capacitor in the a/c unit. Great service! I will be calling them again in the future when needed. So nice to have the air back!!

They came quickly. I chose them after reading the comments on Angie's list.

My main air conditioner was not cooling. I called and Barker was at my home in less than an hour. They also provide maintenance to the air conditioners twice a year. They are an excellent company to work with.

We found the company to be reliable, courteous, and professional, from the office employees to the team of technicians.

They did not tell me there was a charge for checking the system. There ad on Angies list said FREE ESTIMATES. Two weeks later my landlord received a bill for checking the AC. When I called to ask why they said THE FREE ESTIMATE IS ONLY FOR NEW EQUIPMENT-THAT IS NOT WHAT IT SAID IN THERE AD. I was told someone would call me back to discuss this and no one did.

Showed up same day bet. hrs. promised. Also performed an inspection vs. a scheduling a separate service call.

A week later and all is working fine. NOTE: The work was done in a tenant-occupied home. Prior to arriving Barkers called and quoted price of $ 89 + the cost of repairs; but they also offered their " annual plan" which was $ 85 + 15% off repairs. This is the way to do business!! ****UPDATE***** June 2015 ***** Wanted to add that Barkers went out of their way to ensure that we had our scheduled maintenance (which is part of the "annual plan"). I was away (unavailable), so they took the initiative & contacted our tenant to schedule the January check-up. Very Happy!

Arrived as promised immediately knew problem, fixed quickly and price very reasonable, offered service plan with additional benefits and discounts. Ricky was terrific.

Parts ordered quickly and installed as scheduled on time. Great staff, expert technicians.

Two of my a/c's failed during the week of 5/1/14. I contacted Todd at Barker Air on 5/2/14 and he came out the same day to assess my situation. Todd was professional, thorough and extremely knowledgable about my a/c systems. He provided me with a detailed estimate to replace one of the units, which was 17 years old, and an estimate to replace the condensor and evaporator coils on the second unit. On Monday morning, 5/5/14, Mike, Ceasar and Jim showed up at my house and immediately went to work. They explained the process each step of the way. The installation of the one unit and the repair of the second unit took about 8 hours to complete. Upon completion, the old a/c unit and all the boxing from the new unit were packed up and removed. Mike, Ceasar and Jim cleaned up their respective work areas which included vacuuming the floors around the work areas and removal of all debris. From start to finish the employees from Barker couldn't have been more courteous and professional. If you want the job done right the first time, go with Barker A/C.

It was excellent. Steve who came to do the estimate was a pleasure to work with and was always there to answer any of our questions. Mike and Troy who installed the new unit did an excellent job and they worked hard the entire day and the result was high quality. We chose Barkers because of Angie's list and are glad we did. I would recommend them to anyone. They are very knowledgeable, low pressure, friendly and highly skilled. In our minds, they are the ones to go to on the Treasure Coast. Could not have asked for better people to work with or a better outcome.

I have been using them for about three years now. I schedule my appointments in advance. They call and remind me a few days ahead for a reminder and allow for any rescheduling if necessary. They are very good and neat with the work. A lot of my neighbors use them and they are well known in the area.

Courteous, responsive and professional service.