Modern & Anderson Service for Home & Business is the premier Air Conditioning & Heating contractor in SW Florida. Our Service and Maintenance Agreements can give you peace of mind knowing that you major household systems are covered for maintenance or service.
We also provide plumbing, electrical, appliance repair, commercial refrigeration services, and Maintenance or Service Agreements. Together with our sister company, Modern Service, we have a combined 100 years of service to thousands of homes and businesses from Marco to Naples to Fort Myers/Cape Coral to Sarasota / Venice and Bradenton.
Our award winning companies have been recognized by the National Comfort Institute for the 2010 Contractor of the Year award. We are licensed, bonded, and insured. Our services are 100% Satisfaction Guaranteed. We offer Free Estimates for HVAC system installation. Call today for your free system evaluation. Financing available.
I thought they were incredibly expensive. There was a problem with the building's plumbing. It was being manifested in our unit. So, it really wasn't our problem, it was the building's problem. I had them come out twice to deal with this issue. They charged me $700 each time they came. The quality of the work was not very good either. They were good in terms of getting here.
Description of Work: I've used them for some plumbing issues.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$1,400
Stephen B.
07/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: .;
Rating Category
Rating out of 5
Yes, I recommend this pro
Robert C.
08/2015
1.0
heating & air conditioning/hvac
+ -1 more
They gave me a overly inflated estimate for a split A/C system. It wasn't even a name brand one but a knockoff. Their estimate was about $2500 higher than the company I went with and that company gave me a TRANE. You can't go wrong with a TRANE. It was just to high for a knockoff brand.
Description of Work: Estimate for Split A/c system
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
EMILY C.
04/2015
5.0
air duct cleaning, heating & air conditioning/hvac
+ 0 more
Modern came recommended by my son as they did his AC a few years ago and he was very happy with their service. I found them to be honest in their estimate. We had 5 estimates and 2 of the 5 told us that all the attic duct work needed to be replaced. Modern was among the 3 that was honest enough to tell me that replacing all of the attic duct work was unnecessary at this time. We went with another highly rated provider, but appreciated that Modern Anderson was honest and did not sell us something that was not needed.
Description of Work: Provided estimate for replacement of AC unit
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David K.
04/2015
1.0
heating & air conditioning/hvac
+ -1 more
In regards to the bypass defrost board, they didn't have one on the truck. Anderson wanted to order one and come back and charge me again to come out and install. I ordered a new one through another vendor at a much lower cost. I called Anderson and told them I had a new and asked them to come out for little to no charge since they would have taken care of it under the same service call had they had one on their truck. They refused. Less than a year later, I started to get concerned about the Defrost Board because without it I would have no heat in the winter. A neighbor was a plumber and I had him attempt to replace the old one with the new one. Unfortunately, he did not have a schematic so he could not replace the wiring that Anderson had illegibly installed during their last service call, so, we had to stick with the old board. Surprisingly, later when I turned on the heating, it worked. So either the board itself was not defective or the wiring they had put in to bypass the board was not effective. Seems to me something illegitimate happened.
Description of Work: Found system down with a bad CU fan motor and damaged Bypass Defrost Board. They replaced the motor but could not replace the Defrost board since they did not have one on hand. They charged me $89 for the service call and the rest was the charge was for the service of the fan motor.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0
$357.16
JoEllen I.
03/2015
1.0
heating & air conditioning/hvac, plumbing
+ 0 more
The tech called to inform me that the problem was the thermostat. He said this was not covered, even though the contract reads as follows: "We agree to furnish and install parts and labor necessary to repair the listed equipment to good operating equipment." How the controller of the system isn't part of the system is beyond me, but I agreed to pay $223 for a new thermostat. The tech then said he suspected the system may also have a leak so he put dye in the system and would come back in a week to check it. The tech came back today, informed me there was a leak and I needed to pay him $350 for doing the dye test as this was also not covered. Then he said the estimate to repair the evaporator coil was $1,000 as this part was also, not covered. Later I was told the correct estimate for the coil was $1,700. I called Gail McNicol, the contract administrator at 800-572-0852 and told her what was going on and that it was wrong. She referred me to the boss, Bill Parmann at 941-716-6488 who told me that they had recently added exclusions to their agreement which is why I now had to pay. I told him there was no where in the contract that these exclusions were listed. He said they were printed on the back of the agreement. The back of my agreement, sent to me by Gail, is BLANK. No one would sign a maintenance agreement and equipment insurance agreement with a company that excludes the thermostat controller, tests run to trouble shoot problems and then the most important parts of the system, the coils. I told Mr. Parmann to cancel my agreement, reverse the charge of $774 on my Visa, and not bill me for the dye test. I agreed to pay for the thermostat since that is a piece of equipment that was installed and I do not want them back in my house to remove it. Mr. Parmann said he would reverse the charges and cancel the agreement but who knows what these folks will do next? Regardless, Angie's List subscribers should know about this company's new list of exclusions printed in invisible ink on the back of their agreement. Its disgusting.
Description of Work: I recently renewed my annual service contract (for the 3rd year) to covers the air conditioning equipment, appliances, plumbing and electrical for my home in Florida. I did this even though they had increased the annual fee from $528 to $774. The air conditioning stopped working and I placed a service call. The tech responded and then the games began with him telling me my all inclusive service agreement was actually full of exclusions.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,000
Nancy H.
09/2014
5.0
air duct cleaning, heating & air conditioning/hvac
+ 0 more
Perfect...just as expected! We have used this company for 11 years and never been less than completely pleased. They are professional, prompt, courteous, clean and totally reliable.
Description of Work: Installed new ac and air handler and reworked ducts in attic
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Larry M.
03/2014
5.0
heating & air conditioning/hvac
+ -1 more
The service worked out very well. I got them off of Angie's List. I was very happy with them and I will probably use them again this fall.
Description of Work: I used Modern & Anderson Services. They serviced two air conditioning units. They changed the filters and cleaned them, and checked that the pressure was okay.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Julie E G.
12/2013
5.0
heating & air conditioning/hvac
+ -1 more
Office called morning of appt. to verify time frame. Technician (Tyler)arrived within time window. We explained that we had recently purchased this double-wide and had no idea of when last service had been done. We were not experiencing any problems with air or heat. He thoroughly checked and explained everything to us. He replaced the filter, found the outside drain plugged into the ground and fixed that. He cleaned a very dirty coil. Tyler was very professional and knowledgeable. He explained left us with information about the company's service plans but didn't pressure us to buy one. Definitely will call this company again. One note: the price was with an Angie's List coupon. Normal price would be $79.00.
Description of Work: preventative AC check-up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45.5
Kurt H.
07/2013
5.0
heating & air conditioning/hvac
+ -1 more
I was pleased with it. I have a member in the household here with asthma, I was looking for the best possible dust filtration system and with what we have, and it has been good so far. The contact person was very prompt in getting back to us for any kind of questions we had, which I did not experience with some of the other vendors we have gotten quotes from. The installation took them a bit longer than as projected.
Description of Work: We used Anderson Service for Home And Business for a full unit installation, the compressor and air.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
Virginia C.
07/2013
5.0
heating & air conditioning/hvac, wells
+ 0 more
The technicians who diagnosed the air conditioning problem, and the dispatchers with whom I spoke were very knowledgable, thoughtful and helpful. They made me feel well cared for in my hot weather distress. They also came to help at unpopular hours; and they were straight forward and helpful talking to me about my options. There are not enough superlative words to describe their professional and competent service.
Description of Work: Replaced heat pump's accumulater, refrigerant and compressor
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Hall E.
06/2013
1.0
drain cleaning, heating & air conditioning/hvac
+ 0 more
I called at 0800 and was told that a technician would arrive but they could not tell me when. After several hours and several calls from me,they finally told me it would be late afternoon. I was called at 1945 by the technician and told he was on his way. That is not "late afternoon." It was the lack of communication and the wasted day that causes me to I say would never use this company again. Phil, the technician arrived at about 2010 and was very professional and thorough. I was very satisfied with his work but will not use Anderson again because of their lack of communication.
Description of Work: cleared a clogged line to stop water leakage in the HVAC room .
Rating Category
Rating out of 5
responsiveness
1.0
$80
Response from Modern & Anderson Services
The president of Anderson Service for Home and Business contacted [member name removed] the morning after service to apologize personally for the problem [member name removed] had with our service call. While we are happy to hear our technician, Phil, performed the work well when he did arrive, we refunded the diagnostic charge from [member name removed] fee for this service call in light of the unanticipated delay in reaching him and our failure to communicate that delay to him. We fully understand his frustration and hope that he is satisfied with this solution and will continue to use Anderson for his HVAC needs. After speaking with our president [member name removed] commented that he felt our response to his concerns was appropriate.
Michel R.
05/2013
5.0
appliance repair
+ -1 more
They come quickly, competent, and able to figure out the problem and fix it. They are efficient and know what they are doing. They do not rip you off.
Description of Work: They repaired my refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Gabriel R.
03/2013
4.0
heating & air conditioning/hvac
+ -1 more
They came. They serviced in and out. They left.
Description of Work: Seasonal AC & Heating service
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Edward G.
11/2012
5.0
heating & air conditioning/hvac
+ -1 more
Heat and AC would not come on. Tech quickly located and repaired a malfunctioning pressure switch. The service tech was efficient, highly competent, and explained the problem and solution thoroughly. This was the second time we have used Anderson, and we are impressed enough with their people that we will be buying a service contract from them.
Description of Work: HVAC air handler would not energize.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$118
Barbara M.
11/2012
5.0
heating & air conditioning/hvac
+ -1 more
We had no complaints. The price was good. We had three or four estimates and they matched the lowest estimate.
Description of Work: They replaced our air conditioner, the outside condensor, and the air handler.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ann W.
09/2012
5.0
heating & air conditioning/hvac
+ -1 more
I thought they were really good. They came when they said they would. They were thorough and clean. They gave me different options and explained prices for me. He didn't try to over sell things and would be honest by saying things like "You don't need that for your home". You get that family run kind of feel and my AC works great.
Description of Work: They put in a new AC unit for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Allen C.
07/2012
5.0
heating & air conditioning/hvac
+ -1 more
We are very happy with their service.
Description of Work: Anderson Service for Home And Business installed our air conditioner about three months ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Suzanne H.
07/2012
2.0
heating & air conditioning/hvac
+ -1 more
Thinking it was the best, I purchased a Rheem A/C Model #RHPNHM3624JC from Anderson Service for Home and Business on 10/20/10 for the amount of $5238. I also purchased the maintenance agreement and during the last inspection, on June 22, they discovered something wrong. The unit has a 10 year Warranty for parts. I just received and paid a LABOR bill for $1059 for them to put in a new part. Is this a scam? I was told that all the companies are having trouble with the same part. If that is true, then why do the A/C companies sell the units that have the trouble, and why don't they tell the new owners? I would have bought a labor and part service agreement.....but on the other hand, if they were made and installed properly no new owner should have this problem. There is also the chance that the part may again break down within another 2 years. Is this the way to do business? I don't think so.
Description of Work: On a new Rheem A/C, they had to replace the Evaporative Coil, which I was told, was leaking. The part was under warranty, but the labor was $1059.
Rating Category
Rating out of 5
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,059
Response from Modern & Anderson Services
The purchase price referred to in this report also included an accessory filter rack, an ultraviolet light in the air handler cabinet to reduce microbial growth and the installation of a new 40 gallon hot water heater Both the AC and Plumbing work were permitted and passed county inspection. Although I did not personally participate in our sales presentation, I do know that we routinely offer manufacturer’s parts and/or labor warranties to supplement the standard “out of the box” warranty. We are also licensed by the State of Florida Department of Insurance to offer and underwrite our own parts and labor warranty along with our preventive maintenance agreements that are independent of the manufacturer. I do not know what was discussed with Member. We would not offer a consumer a product that we felt had a poor performance history because that damages the trust we have built up over the past 40 years plus we, along with the customer, live with the headaches.
David B.
06/2012
5.0
air duct cleaning, heating & air conditioning/hvac
+ 0 more
They were great. We later found that the air handler had the drain was plugged and they came out on a Sunday to fix it at no extra charge. Great service.
Description of Work: Anderson came out to service our heat pump and do a cleaning and leak check of all the ducts in the house. They were there for two days and worked up a sizable sweat to in the ducts and attic to give us what we needed done. The were good, fast. They did a great job. The opened up the return air duct in the living room to provide more balance in the airflow and fixed the leak in the freon line to the heat pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
john D.
05/2012
5.0
heating & air conditioning/hvac
+ -1 more
We purchased a short sale home and the AC system has not been used in over a year so we needed to have everything checked out before we moved. We were very pleased with their tech Tyler who came out and serviced our unit. Their price, workmanship, and attitude were all great. I will use them again.
Description of Work: A/C Service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
William D.
02/2012
5.0
heating & air conditioning/hvac
+ -1 more
My air conditoiner was getting too old and costing me a lot of money. I got a quote from Anderson. I took their quote because they are so reputable and stand behind their products. They are the absolute best. They came out a few times to make sure the air conditioner was working properly. They ended up installing a top of the line air conditioner when the original one would not work at no additional cost.
Description of Work: We had a service contract with them for one year. They also put in a new air conditioner for me.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Jeanette S.
09/2011
5.0
heating & air conditioning/hvac
+ -1 more
They did a very nice job. They do air conditioning, plumbing, electrical, appliance, cleaning generators and things like that. They are pretty big and they’ve been around since 1956. They actually have 2 companies in two different counties. I didn’t spend anything because it was a warranty call. I have a service agreement signed up for routine maintenance. They have different maintenance plans. They are pretty flexible as far as that goes. I don’t remember the cost of the maintenance plan. They just do a basic cleaning and change of filter and things like that. I called them because I had checked around a little bit to see what companies were around and they are local and they’ve been in the business for quite a long period of time which made a difference to me. I probably got their name from someone in the neighborhood too. They are reputable and that’s why I called them. They were advertising in the local news papers. I had initially seen an advertisement when they were running some pretty good annual tax credits for replacing and upgrading the air conditioning units. They were offering some really good incentives and it was a good time to do it. Their price is competitive. I didn’t necessarily shop around for the lowest price. I would continue to use them in the future.
Description of Work: I used the services of Anderson Service for Home and Business in August 2010. They put in a new heat pump. They have come out a couple of times. They were here in the spring and I’ll call them back in a month or 2 to do a service before winter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
luis U.
05/2011
5.0
heating & air conditioning/hvac
+ -1 more
They did an excellent job. They were on time and their price was fair and honest. They were very professional.
Description of Work: I used Anderson Service for Home And Business for heating and air conditioning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
EDWARD AND JACKIE S.
11/2010
5.0
heating & air conditioning/hvac
+ -1 more
It was done very well. The men did a good job and they were professional. The owner was easy to talk with and came-out for the original proposal. He took photographs, provided valuable information about A/C systems, and gave a proposal. It was a very informational experience.
Description of Work: They did a complete re-piping of my duct system.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Air Duct Cleaning,
Plumbing,
Appliance Repair,
Drain Cleaning,
Wells and Pumps,
Water Filtration and Softening,
Water Heaters,
Lighting
FAQ
Modern & Anderson Services is currently rated 4.3 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Modern & Anderson Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Modern & Anderson Services offers free project estimates.
Yes, Modern & Anderson Services offers eco-friendly accreditations.
No, Modern & Anderson Services does not offer a senior discount.
Yes, Modern & Anderson Services offers emergency services.
Yes, Modern & Anderson Services offers warranties.
Modern & Anderson Services offers the following services: Air conditioning, heat pumps, heating, plumbing, electrical, appliance repair & maintenance plans.