Landscape Designs by Jeff and Sarah

Jeff seemed nice and professional until one of our sprinkler heads literally sunk into the ground. We could not get him back out to repair after he promised to then he would not respond to emails or answer/ return calls. It shows lack of integrity in your work.

Replaced sod in 2019. Failed to properly treat the ground before laying sod. Same areas of grass died died this year. Last year was not friendly at all and was fairly rude. When came out for the sod this year, was very nasty and rude. He tried to blame us and tried to say we failed to water the sod when it was installed last year - we watered daily for 60 days when he replaced it last year. I told him to check with Invitation Homes for our water bills during those 2 months. The exact same spots he replaced last year were all dead again. Turns out there were chinch bugs. He failed to treat the problem last year - instead he simply shoveled out the grass last year and laid down sod. He was trying to avoid taking responsibility for his poor job. We rent from Invitation Homes. The company that performed the work this year - United Landcare did a great job. United’s guys are very friendly and clearly know their business. And they are very honest. United treated the ground for chinch bugs before laying down the sod. After they laid it down, the sprinklers suddenly wouldn’t work. They found that the timer for the sprinklers was not working. Invitation Homes sent the request for the timer back to Landscape Designs by Jeff and Sarah. He received the request to replace the sprinkler timer on July 15 - the timer was broken and because of the treatment laid down and the new sod, the sod needed to be watered within 24 hours. This repairing or replacing the timer needed to be done on July 16. Jeff arbitrarily scheduled his service appointment for Saturday July 18 in the afternoon without ever communicating with me to confirm I would be here AND he disregarded the urgency of the work that needed to be completed ASAP. This again made me question his knowledge and abilities in performing this type of work. Finally he lied about confirming the date and time with me as he never confirmed anything with me. Didn’t speak to me before closing his own schedule - not even a text. And we were not available on July 18. I do not recommend this company at all. Even If they are less expensive than others, you should really consider getting multiple estimates and make sure you hire someone who knows their business, will do a great job, and will treat you courteously and friendly.