Description of Work: We purchased our garage door opener from them. We used their recommendation for the installer. The experience was good and the Home Depot representative made a recommendation as to what would be a good choice for our home. There was a mix-up on the scheduled date and the installer came several days later and was professional and courteous.
Rating Category
Rating out of 5
Yes, I recommend this pro
jackie Z.
04/2015
5.0
replacement windows
+ -1 more
Very good work, guys were great. Done and cleaned up same day.
Description of Work: Fenced backyard
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Joan B.
10/2013
5.0
replacement windows, home improvement stores
+ 0 more
It went well, they were very polite, and said if I had any further problems at all to give them a call. The windows had a lifetime warranty and they replaced them, without question, at no charge.
Description of Work: They replaced 4 windows in my french doors (I have 2 sets) that they had installed in 2003.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gary M.
01/2013
5.0
replacement windows, doors
+ 0 more
The experience went out pretty good.
Description of Work: The Home Depot came out and replaced the door and windows of the house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
LIZ W.
10/2006
2.0
carpet installation
+ -1 more
There is not enough space for me to give all the details. I will summarize by saying that the installation department was very inefficient and attempted on two occasions to charge us more than we should have been charged. The problem escalated when we decided not to use HD installers. This store even went so far as to tell us that they "may not have the carpet "in stock", and it was our responsibility to call other stores to see if they had it. Keep in mind we had already paid for the carpet and we had seen two rolls of it in the store one day earlier. Only after requesting to cancel the order did this HD apologize for the inconvenience and state they would have the carpet cut and ready in 1 hour. I spent more than four hours making phone calls in order to purchase a .60 cent per foot piece of in stock carpet with no padding. I don't think I've ever had such a difficult time trying to buy something in my entire life.
Description of Work: We purchased an in-stock Berber carpet from Home Depot. Our plan was to have Home Depot install it; however, we found their installation prices high and their customer interaction so poor we ended up using our own installer.
Rating Category
Rating out of 5
value
2.0
professionalism
2.0
responsiveness
2.0
JEANNE G.
10/2006
4.0
doors
+ -1 more
On time and very good workmanship. Competitive pricing.
Description of Work: Removed sliding glass doors and replaced with french doors. Removed/replaced front entry door.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
$1,000
MELISSA M.
09/2005
2.0
carpet installation
+ -1 more
BUYING THE CARPET WAS EASY. THE LADY THAT HELPED ME WAS EXTREMELY HELPFUL. FROM THE MOMENT THE INSTALLERS CAME 2 HOURS LATE. IT WAS TERRIBLE. THE DIDN'T HAVE THE CORRECT CARPET WITH THEM. HOME DEPOT DID NOT HAVE THE CARPET READY FOR THEM TO PICK UP ON TIME AND WHEN I CALLED THE MANAGER HE TOLD ME THE INSTALLERS WERE LYING. COME TO FIND OUT HOME DEPOT HAD TO GO TO ANOTHER STORE LATER IN THE DAY AND BRING THE OTHER CARPET TO ME. IT DISRUPTED MY WHOLE DAY AND THE NEVER COMPENSATED ME FOR IT. I WILL NEVER USE HOME DEPOT IN ANY FLOORING PROJECTS AGAIN. THE MANAGER WAS EXTREMELY RUDE. AND WAS NOT WILLING TO FIND OUT THE TRUTH BECAUSE BASICALLY THEY DO NOT CARE.
Description of Work: WE HAD OUR LIVING ROOM, FAMILY ROOM, DINING ROOM, STAIRS, HALLWAY, AND MASTER BEDROOM RECARPETED.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,200
EMILY J.
04/2005
5.0
ceramic tile
+ -1 more
THEY DID A VERY FINE JOB. THE STORE HAD A GOOD SELECTION OF DIFFERENT KINDS OF TILE TO CHOOSE AND THEY MADE THE PROCESS OF BUYING AND INSTALLING IT PRETTY SIMPLE.
Description of Work: WE GOT TILE FOR OUR FLOOR AFTER THE HURRICANES MOLDED OUR CARPETING BECAUSE OF THE ROOF LEAKING.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Windows,
Doors,
Carpet Sales and Installation,
Hardware & Home Improvement Stores,
Garage Doors,
Ceramic Tile
FAQ
THE HOME DEPOT is currently rated 4.2 overall out of 5.
No, THE HOME DEPOT does not offer free project estimates.
No, THE HOME DEPOT does not offer eco-friendly accreditations.
No, THE HOME DEPOT does not offer a senior discount.
No, THE HOME DEPOT does not offer emergency services.