Prime Plumbing Incorporated

Alex was a gentleman. He explained everything he did clearly and sincerely. My leak was fixed, and my bathroom sink is no longer a worry. He came out after 5 pm because I was in desperate need. He upgraded my faucet pipes so that the next new faucet will be a snap to replace. I will hire this company again. They are friendly to seniors.

He did a great job and the sink now works fine. Replaced the faucet and soap dispense

I have been in rehab and havenâ t didnâ t see the work but my daughter was there assail theyddgood work

Quick service and nice job

Prime Plumbing, were very helpful, communication was fantastic, the technician was respectful of our property, courteous and very professional. Prices can always be better Pricing was fair with excellent quality.

Professional, cost conscious, totally worth it

wery professional and knowlitable one man operator. looks like he know what to do from first minutes of arrive. Thanks PRIME PLUMBING, Alfred Koczka

I can't say enough about the work done by both Nick and Rick and their crews (they know who they are) who were here to replace my sewer line at my home. It was a two day job and they did their work efficiently. Cleaned up all areas. I enjoyed their comaraderie among themselves as well as with myself. Great guys all around. I would highly recommend Prime Plumbing.

Nick did a great job repairing my faucet also gave me a referral to a company to help with repairing the water damage that was done

The problem was at my elderly mothers home. Micheal G was the plumber. On time, Very personable.Quickly diagnosed the problem. Repairs done promptly with no issues. Cleaned up after repairs and called me after completing the work to let me know what had been done and that all was well with the job and my Mom. I appreciate his work and concern and highly recomend this company and our plumber.

Had Prime Plumbing come out for a leaky faucet---plumber replaced seating gasket and spring---$284.00. The next day, the faucet leaked again--Prime Plumbing came out again to replace another faucet seat--another fee of $74.00 just to fix what was not fixed yesterday--RIPOFF and overpriced--stay away.

This company is extremely organized and workers arrive at 7 A.M. each morning for latest updates and reinforcement on their work procedures. They call before arriving and trucks are fully packed with almost any tools possibly needed. They are ready to start work!!!!! Everything is clean when they leave and all trash from the job is removed. All of my work was completed by Zach who is industrious, excellent at analyzing the situation and quickly finished. He had to get into many awkward positions to complete under-sink replacement of valves and also to create a by-pass for the outdoor spigot. He is totally focused on his mission! The manager is excellent at orchestrating this operation!

Dan and Manny did a rapid and accurate assessment of the issue and made the repair quickly. They explained every step so we understood what happened and why. They also helped us find a restoration crew. We have used this company before and will again. Personable and professional.

Great service. Wish plumber had worn a mask, but all else good

Master Plumber Nick Murray provided a great customer experience! Prime Plumbing continues to satisfy my home maintenance needs with seasoned technicians, timely service and high quality work!!

Nick the technician was awesome. He diagnosed and fixed the leak issue efficiently while explain what he was doing and why. Great customer service by the Nick. I would definitely use them again.

Bill, our plumber researched our problems and explained repair work plans and costs meticulously. Bill is kind, courteous, professional and made us feel like friends. He worked out a schedule that allotted for the time necessary to complete the job and was convenient for us. I would highly recommend Bill and Prime Plumbing to anyone needing a plumber.

Great service! Jimmy was professional and finished the job quickly. I will definitely recommend this company to others.

Good workmanship and response.

I know when I called you guys came out you had a service call $269 and the total repair was $494 but you said there would be no warranty which I can understand if it is maybe a few days later but the same issued happened within 24 hours. I do think you should have come out and take another look just in case the job was not informed all the way through.

Excellent customer service, pricing and knowledge

DANNY WITH PRIME PLUMBING DID AN EXCELLENT JOB IN REPLACING PILOT ASSEMBLY AND CONTROL UNIT ON OUR 6-YEAR OLD AO SMITH GAS HOT WATER HEATER. HE WAS ABLE TO CONFIRM WARRANTED PARTS AND EXPEDITED DELIVERY. HIGHLY RECOMMEND THIS COMPANY FOR YOUR PLUMBING NEEDS.

Nick was on time and evaluated and priced out the job costs. When finished his price was less than he quoted (Awesome, Thanks) and the job was done right. They are my new plumbers.

I recently called Prime Plumbing and requested a service call because I was having an issue with my water not heating warm enough. After a few days, a tech came out and without even looking at the unit first recommended that the unit be replaced. I asked for him to at least inspect it first before making that recommendation. After three hours of troubleshooting and being on the phone with the manufacture of my gas water heater he finally said that it is most likely the ignitor. This recommendation at first did not make sense to me since I was getting warm water, it was just not warm enough. He stated that there is blue light that flashes and that indicates that the ignitor is intermittently working. I agreed to pay for the part, the installation fee and the $85 service fee just for him to come out, a total of over $400. Shortly after he left the warm water completely stopped and for 7 days my family was taking cold showers. Later I realized that he turned off the heater all together!!! The part finally came in and he replaced the ignitor, the heater worked again but the water was just as warm as it was before, no change at all after the part was replaced. I called Prime Plumbing again and they told me that they can send a tech out if I pay another service fee of $85, I informed them that the problem was never fixed, the symptoms were exactly the same!! I was told that this was what they had to offer, take it or leave it. I emailed the president (owner) of the company and left him a voicemail and he did not bother to respond to my complaint. The manager at Prime Plumbing was completely rude and was a liar, he made up lies and things that were never said by me. When I informed him I will be contacting the owner, he said go ahead and that the owner is never there anyways and will not respond to anything I send. At the end I had to find another plumber on Angies list who came out for Free!! And diagnosed the issue in less than 5 minutes, it was the mixing valve that needed replacement, it was not mixing the right volume of cold and warm water, the heater itself and the ignitor were working perfectly fine, the blue flashlight was supposed to flash to let me know the system is working fine, this was contrary to what tech from Prime plumbing told me . I am not gaining anything by writing this review, please please think twice before using Prime Plumbing, they are thieves just out to charge you fees and are completely incompetent!!! I will be taking them to small claims court to get my money back!