Our AC went out in the evening. I took a chance and called Bob's at 7:00PM, and to my surprise a person answered the phone. I gave them my problem and was told someone would call me in the morning. A technician, Jessie, was at my house by 8:30AM, spotted the problem right away and fixed it. My AC was up and running by 9:00AM. Amazing service!!! P.S. I'm the second owner of the AC that Bob's installed back in 2018. Jessie told me the warranty is still valid for me until 2028. Jessie was professional, friendly, and informative. Thank you, Jessie and wBob's AC and Regrigeration.
Description of Work: The cost below included a maintenance agreement of $189. I paid for a part but the work was covered under the warranty.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$279
Henry L.
04/2017
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Britta D.
11/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: They are our go-to air conditioning company.
Rating Category
Rating out of 5
Yes, I recommend this pro
David W.
04/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Called them in reference to recent repair work they did on a property which I am purchasing. Their office staff were very helpful and informative as to what was done and the appropriate methods to maintain the equipment to avoid problems in the future. I was positively impressed and the Home Inspector which I have engaged told me they are a very solid company who do A grade work.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
William F.
04/2015
3.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Checked a/c and diagnosed bad compressor. Recommended a new unit. All of this was correct. The negative was the way the tech left the system after he made the estimate, loose screws, panels, etc. So I decided to go with a different company for the new unit as the workmanship seemed less than desirable. In the past, Bob's has been very helpful. May have been just the one technician that gave me a bad impression.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$90
Tisha V.
06/2014
2.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: They gave me an estimate. Salesperson was unkempt and not knowledgeable about the financing and product, repeatedly went to his vehicle to phone management. Lowest quote but I was not the least bit impressed.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
2.0
punctuality
4.0
$4,550
Carol H.
10/2013
4.0
heating & air conditioning/hvac
+ -1 more
Team arrived on time, installation done in one day, cleaned up afterward, overall good experience and job well done.
Description of Work: Provided and replaced entire HVAC system for our home.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Air Duct Cleaning
FAQ
Bob's Air Conditioning & Refrg is currently rated 4.3 overall out of 5.
No, Bob's Air Conditioning & Refrg does not offer free project estimates.
No, Bob's Air Conditioning & Refrg does not offer eco-friendly accreditations.
No, Bob's Air Conditioning & Refrg does not offer a senior discount.
No, Bob's Air Conditioning & Refrg does not offer emergency services.
No, Bob's Air Conditioning & Refrg does not offer warranties.