This business basically comes to your house, with false and wrong information about the job because the owner and workers do not communicate. Then when they proceed to tell me that the job I needed done could not be done due to past worker error, I am then blamed for their wasted time- especially after they chose to stay and look at other issues in the home I was willing to hire them for. After that, it was agreed they would return to do the new jobs agreed upon, only for them to not show up and ghost me with no responses to my phone calls, texts, or messages. Worker Scott even offered materials to my husband only for that later to be thrown in our face saying we offered only $10 for their time. It was not our fault the old job could not be done and other work was offered of which we were then ghosted and told quote "it was not healthy to be in our home." I do not recommend this business and they are not professional.
Description of Work: Trim on fireplace and grout in bathrooms
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Tom S.
09/2020
5.0
fireplaces
+ -1 more
Kevin advised us the whole way on this project and it has turned out unbelievably well. The fireplace is the center of the great room.
Description of Work: Resurface fireplace surround and hearth.
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Service Categories
Fireplaces
FAQ
KJM Tile is currently rated 4.3 overall out of 5.
No, KJM Tile does not offer free project estimates.
No, KJM Tile does not offer eco-friendly accreditations.