I will say that the trees were all removed. That's the only positive. One of the trees fell on my neighbor's fence. They did put the chain link fence back up, but some of the poles were bent. One tree landed on my driveway. I feel the tree should have been topped before cutting down. That would have prevented my driveway damage. I had one large hole and small holes and cracks from the tree falling on it. The company got some Quikrete, filled the hole and thought that was fine. My driveway did have some age cracks before the damage, but nothing that would have hurt the value of my home. I did place a claim with their insurance, but it isn't enough to repair my driveway. I will repair it, but will have to spend around $800 to $1000 out of my pocket. The work was done on Nov. 4th and 5th, 2018. All About You Tree Service had problems finding a grinder, so the stumps weren't ground until Nov. 14th. On Nov. 14th, they asked for $150 more dollars than quoted for the grinding. They had already been paid in full for the job, but I felt like I had to pay it if I ever wanted to get this job done. Also, on Nov. 14th, the company told me that the grinder couldn't finish the last tree because the neighbor's boat was too close to the area. Dale told me they would contact neighbor and get them to move the boat. I texted/messaged both Dale and Jen (owner) numerous times with no answer from Jen over the past three months. Dale said that he was still having trouble getting a grinder and other excuses. Dale initiated none of the contact that we had. The last time that I heard from All About You Tree Service was on Jan. 22th, when I asked Dale if he was going to finish the job. He texted back and said that he would. Haven't heard from him as of the date, Feb. 17, 2019. To make a long story short, I gave their company plenty of chances to make things right and they never did. I feel that I was more than patient with them. I had to pay a stump grinder $120 to grind the last tree on Feb.9th, 2019 (three months after the initial tree service). BTW, that grinder didn't even mention the neighbor's boat being too near the work area. Be very wary of this company.
Description of Work: Remove five pine trees and one oak. Stump grinding was included in the quote.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
1.0
responsiveness
1.0
James H.
07/2017
5.0
tree service
+ -1 more
Excellent company to do business with. Performed the requested service at the quoted price on the scheduled day. Good clean up before leaving.
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Service Categories
Tree Service
FAQ
All About You Tree Service is currently rated 3.5 overall out of 5.
No, All About You Tree Service does not offer free project estimates.
No, All About You Tree Service does not offer eco-friendly accreditations.
No, All About You Tree Service does not offer a senior discount.
No, All About You Tree Service does not offer emergency services.
No, All About You Tree Service does not offer warranties.
All About You Tree Service offers the following services: Tree Service