Isa's Glass-Tavernier

Good , was happy in general

unknown

Very disappointed in the experience. I had to call multiple times to get a response to my request for an estimate. It then took another week and a half for the estimator to show up. Another week and a half went by (again without any contact) and the estimator called to say they didn'the want the job. This whole process took a month!

A. I believe the crowning piece to a remodeled bathroom, are glass shower doors. Upon inspection, the doors did not close plum or flush. Ms. Isa's response was, "That's it. The hinges do not adjust, remove the stop trim and let the doors open in." What they have created is a congenital problem which is beyond their repair. Her good enough, just is not good enough. B. When I questioned her about pricing, jobbing, or anything, Ms. Isa gets confrontational. C. I was quoted $160 for a set of shower safety handrails, installed. When the rails came in, the price when to $250, ($125 each). Make sure your estimates are in writing. D. Sales tax facts: There is no sales tax on capital improvements in the state of Florida. Reference sales tax division code 12A - 1.051. It makes no difference to whom you write the check, Ms. Isa or the company. Do not be fooled by Florida sales tax section 3D in reference to itemized invoices, which must have sales tax. Bonafied capital improvement is not an over-the-counter sales and a qualified collector should know the difference and should give the customer the benefit automatically. If the collector doesn't know, do what I did, it took one phone call to the sales tax people; 1-800-352-3671 and 1-850-617-8346 which is the tech service that will explain the law to you. I paid my bill in full and got less than a professional job with a bad attittude. Shop wisely.