Progressive Electrical Services Inc - Electric Inc

Jim Bailey arrived on time and checked out wiring in bedroom that did not appear to work. He was neat, methodical and explained what he was doing and why. He also checked the ceiling crawl space to trace the wires to make sure they were in good shape. He dismantled and checked all of the bedroom wall outlets to be sure they were correctly wired, not burned up and had solid connections. He clearly explained how the room was wired and why and gave me tips (dos and don'ts). He packed up and was gone in an hour. Turns out there was no problem; I didn't understand how the wiring worked. But I do now, thanks to Jim. They also didn't charge me a travel fee, since I was nearby their Tarpon Springs shop. Would definitely use Electric Inc. again.

This business was really nice to work with. Everything went very smoothly. Paul came exactly on time this morning. Was really nice and professional. I walked him around to show him what I needed done, and he started right away. First, the ceiling fan was installed with the remote control and it was perfect. No noise, great light, and he gave me a few tips on how to take care of it. He was so careful to keep my flooring clean and took care of all the debri, boxes, etc. The fan that I had him replace was really heavy, noisy and hard to work with. But, he just took care of everything and hauled the old fan away for me. Next, I needed my porch light replaced with an upgraded motion sensor. I was really happy with it- Paul explained how it worked, the right lighting for the purpose I bought it. He answered my questions, and he was done. I was so pleased with not only the service, but the price. He charged exactly what the estimate was, and that was such a good deal for me. I don't have loads of money, and it was a blessing. Thanks Paul for being so great!! I will use Electric Incorporated in the future--

Smooth and professional process from start to finish!

They were very responsive and sent someone out the same day we called. Jim, the technician, arrived on time. Our GFI's were not working in any of the baths and we had been unable to reset them. He spent a lot of time trying to figure out where the reset was for the series of GFI outlets. He replaced two of the three inside the house and reset the breaker. I also asked about an exterior outlet we had that hadn't been working for a long time. He covered the light sensors on my landscape lighting to test and see if they would come on. He wasn't able to get any of them to come on. He followed the wires through the attic and determined the outlet was controlled by a switch at the front door. He also replaced the GFI receptacle. It was working when he left. The reason for my negative rating is that the walls at the receptacles were covered with black fingerprints, which I had to clean and also the door jambs. He left all the tape on the lighting sensors, which my husband had to go out and remove when he got home from work. He had also neglected to put the cover back on the electrical panel in the garage, which I discovered later and did myself. After my husband got home, we tested the exterior outlet and it was again not working. Aside from this, the house smelled badly for hours afterward because the tech reeked of smoke. I know that electricians are expensive, but I do feel that $259 was high for what he had done. I wished I had used the electrician I used before, but he'd been unable to come out the same day.

Ken with Electric Inc. came by the house and I walked him through all the items we were having done. I told him straight up that I was getting three quotes, and then making my decision. He happened to be the third of my 3 quotes. Of the three quotes we received, I felt comfortable with two of the companies based on their representatives, so then it came down to price. Electric Inc. actually came in higher than the other company, so I was leaning the other way. Then, a day or two later, Ken actually e-mailed me to confirm I got the quote, and asked for my feedback. Electric Inc. was the only company that bothered to follow up with me after I got the quote. I told him he was a little higher, provided the quote to him from the competition, and told him what we really wanted to pay for the work ($1,000). He responded back that he would talk to his boss and get back with me. I decided if he was going to go through the process, I could wait a day or two. Ken responded back that they would not just match the competitor, but would actually lower it to the $1,000 even we wanted to pay ($50 - $60 lower than the competition). He said they could get a crew out working in less than a week’s time if we wanted. We signed up for the work, and the crew came out. One of the things we wanted was a switch to control two soffit outlets we had put in our home when it was built. In all the process, we completely forgot to have them switched, so plugging in the Christmas lights meant going outside to the outlets to turn them off. We thought this would be pretty simple, but it ended up taking almost 4 hours while they worked to get access to them through the attic, and trace the wiring. The tech mentioned there may have to be some additional labor charges based on how long that part of the job took. Another job was pre-wiring two ceiling fans on a lanai extension we had put in, and running them to an existing switch box inside. They said fishing wiring down there would be tough, and added in labor fees for it. It ended up taking the guy all of 15 minutes, and he told my wife he was never that lucky before. . . I do not know if that helped or not when it came to the final tab, but the bill came in the mail, and it was for the original agreed upon price, so we were very pleased. I checked out all the outlet work they had done, and then installed the ceiling fans the following weekend, and everything was in good working order. Very pleased with the whole handling and price of the project. Would highly recommend Electric Inc to others.

Please see the services performed section above.

They were very friendly and nice. The prices were very reasonable. There was no mess and no fuss.

They were very professional and nice to work with. They answered the phone, set up an appointment for the next day; the serviceman was on time, courteous and efficient. I have a couple of ceiling fans that need replacing and I will definitely call them to do the work.

From the time Randy arrived at my house, he was courteous and explained exactly what was wrong with my fan switch. As my house is 20 years old, the switch plate actually has four (4) switches; one for the hall light; one for the outside lights, one for the fan and one for an outlet for a lamp. Randy gave me a choice of switches instead of just installing "the easiest" one for him. He is a personable, knowledgeable electrician and I would not hesitate recommending him to my neighbors and friends in the future.

This service call went great from start to finish - - from the time I called, to Randy's callback; to his coming to my home and fixing the switch. I have no problem paying for service calls but am very impressed by service personnel like Randy. This is the second time in two weeks that Randy has been to my house. I would not hesitate using Randy again but I would hope that my house would hold its electrical problems together for awhile longer.

It went really good. I had no problems with them whatsoever. They came on time, did a good job with the installation and I have no complaints. They were courteous and respectful.

They had good service. He worked fast. He did clean up after himself and was easy to work. The price that i payed was reasonable. He came when they said that they would as well.

Very prompt, efficient. Neat and tidy. Overall we were very pleased.

I called them at 8am. and they were here at 9:15am. They were very professional. The service was excellent. I can't say enough good things about them.

Electrician showed up on time and work was performed within the time frame we were told. He then showed us how to use and change the settings as needed.

Phoned company, left message. They returned call more than a week later. Told them what I wanted, they provided price estimate, set time and date. Installed on time and with a slightly lower than estimated charge.

When I called for service I actually spoke with a live human being who then scheduled a time to come out. I actually had to reschedule due to personal stuff and they were very accommodating to me. Jim arrived and apologized for being 20 minutes late. We discussed the problems and he went to work, fixing everything in about an hour and a half. He then asked me if there was anything else he could help with. The quality of the work and Jim's knowledge of our electrical systems are top notch. I will definitely call and/or refer these people from now on.

The guys came in at designated time. Went about their work right away. Were efficient and polite.

They were very prompt. Also gave me a reasonable price that he quoted. They also cleaned up after finished with the job. I will use them again. Price included fixtures, too.

The electrician arrived at the scheduled time and the work went as expected; the cost was within the estimate. One ceiling hole was cut larger than needed in error and they patched it. Patch is okay, not great, but we can improve it. They cleaned up all the mess including vacuuming and taking out all the leftover boxes and wiring. I would hire this firm again. The people were pleasant to deal with.

Unlike several other "A" rated companies I called, they returned my call the same day. The appointment was made for a few days later. The electrician, Joe, was very helpful and skillful in doing what we wanted to our satisfaction. The price was very reasonable. We will definitely use them again!

The man that came out was very efficient. He really seemed to know what he was doing. No problems and he came, did his work and left. They are excellent.

Gentleman who answered the phone was polite and able to schedule an appointment within a couple of days. Jim was very prompt (actually a few minutes early), polite, found the problem quickly and fixed it quickly. I am very pleased with this company's service.

Technician and apprentice came on time. They were efficient and courteous. The job was well done and reasonably priced. We would not hesitate to contact the company again for any other electrical job.

They were very nice, and helped figure out how to get lights working.