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Paradise Palm Pools Inc

Pool and Spa Service, Plumbing

About us

Additional Email - liners@paradisepalmpools.com, newpools@paradisepalmpools.com. Paradisepalmpool@aol.com

Business highlights

Emergency Services Offered

Services we offer

Vinyl pool liner replacement, leak detection, plumbing repairs, equipment repairs, salt generators, pavers, solar panels & new swimming pool construction.

Services we don't offer

weekly pool service Resurfacing Concrete Pools

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Financing Available
MasterCard
PayPal
Visa

Reviews

4.819 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
0%
3
0%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.9
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-19 of 19 reviews

Chrissy R.
08/2023
5.0
pool cleaners
  + -1 more
John and his crew were professional, punctual and very friendly. The pool liner is beautiful and expertly installed . It has enhanced our entire pool room. We highly recommend Paradise Palm Pools
Description of Work: Installation of new pool liner4

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PEPPE D.
08/2017
5.0
pool cleaners
  + -1 more
Wonderful, people and workmanship.
Description of Work: My in ground pool was a mess and I was out of town. They were awesome. I got three bids and he did the best for the money.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Jill C.
07/2017
5.0
pool cleaners
  + -1 more
Excellent! John was very professional and helpful in the size required for the liner. After job was complete he followed up to see how the pool was. Not only would I hire him again, we would recommend him to our best friend. Previous install was the wrong size which caused it to fail after 3 years.
Description of Work: Needed a replacement policy liner for in ground pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephanie R.
07/2017
5.0
pool cleaners
  + -1 more
John and his two workers showed up not only on time however used every minute accordingly. They performed in a professional manner. I was pleasantly surprise to come home to a beautiful backyard with no messes or garbage to pick up as well. This company is highly recommended by me and my family. John not only has made my life easier and put my family at ease with this nightmare however I will forever be thankful for his hard work and sincere heart.
Description of Work: After three months of a nightmare trying to fix a liner leak and repair steps with a different company I finally got in touch with John from Paradise Pools He was an absolute lifesaver. Not only was he professional however always available to answer questions emails or come out anytime I asked to give me not only support but a confident answer to my prayers. The price we agreed on was more than fair but the hard work that needed to be done. John did in 24 hours what took over three months with the other company that never finished. My pool looks exactly like I dreamed it to look. The beautiful liner it fits perfectly and I couldn't be more happy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Chris S.
07/2017
5.0
pool cleaners
  + -1 more
John promptly replied to our request for an estimate and was even familiar with our pool, as he had done work on the pool for the prior homeowner. He was extremely knowledgeable and incorporated our request for new steps and a swim out area into a great design which really updated and enhanced the pool. He kept us up to date on the progress of the work and was always available to answer any questions. The workers who installed the new liner, steps and swim out area were very prompt and professional. We are extremely satisfied with the work performed and will definitely contact John for any future pool projects.
Description of Work: We had a vinyl pool liner in need of replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

michelle N.
07/2017
5.0
pool cleaners
  + -1 more
AMAZING! Very happy with the results.
Description of Work: I have a vinyl lined inground pool that I put a hole in :/ and called about 30 people till I found these guys. Right from the start I knew I would like them and their work and my instinct was spot on. John and his crew are amazing at what they do and replaced my liner and added some nice features to my outdated pool. The pool looks absolutely amazing and he was able to complete the job very fast. I have to say I was impressed. John was very responsive and helpful and kept his word on all his time frames. I would absolutely recommend Paradise Palms pools inc. to anyone that needs some work done on their pool!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judy M.
04/2017
1.0
pool cleaners
  + -1 more
From start to finish John has made a mess of this project. Everything has been done improperly. He always sends his worker and never comes to inspect or repair things himself. The floor under the pool liner was not prepared properly to support the stairs or sloped properly (according to two other separate companies). The pool liner company requested that he come back out and measure again, but he didn't even send his worker to do that. Other issues including where the worker put his foot through sand in the side were never repaired, even thought I have a 3 year workmanship warranty. I'm always having to pay more to fix things that weren't done properly from the beginning. He installed LED lights that were supposed to last 20 years. One went out after 2 years, even thought I barely use it. I had to hassle with the light company myself to get it replaced, only to learn that he actually installed a cheaper light than was written into my contract. Now the lights don't match or sync. He responded by saying that I now have a new light and only have to buy one other new one, even thought I already paid him for the lights that were more expensive than the lights he actually installed.
Description of Work: Installed a new vinyl liner, added 2 LED lights, added wedding cake stairs, raised the drain and decreased pool depth.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0

$10,000

Response from Paradise Palm Pools Inc
In this case the homeowner was unresponsive and never followed through with returning my phone calls or putting me off for months at a time. The pool work in question is as follows. Judys pool is a sand bottom. She has drainage issues that caused the floor to pothole. There was never a fit problem with the liner. Fit like a glove from day one. The lights had a one year warranty and i was able to bend over backward for her to get the first one covered and pay my men to install for free after 3 years. [Member Name Removed] called me and we came to agreements on how to fix her issues then i wouldnt here from her for months at a time. As far as the foot print. i told her i would take care of it. All she had to do is pay for the water . I never made a mess of anything. She let things go for years and now its my fault. I don"t think so. I always have taken care of my customers that are responsible homeowners . Thats why i have good ratings. I will always help those i have done work for unless they give me a reason not to and that was the case here. This review is bogus and i gave [Member Name Removed] multiple chances for us to correct her issues even at my expense. Dont like to see this kind of rating posted when i bent over backwards to help her many times as I would any of my customers.

Charlotte F.
02/2017
5.0
pool cleaners
  + -1 more
I have to say I was pleasantly surprised, John was on time and very professional. The estimate was affordable and fair. He is a great man to do business with Everything went just as he said it would and my new pool liner looks absolutely beautiful. Cody and Tony were hard workers, pleasant and respectful of our needs. They arrived when they said and went right to work. They did not have any problem with us watching, I didn't want to make them feel uncomfortable, but I was in awe with how quickly the job was accomplished. The liner is beautiful and is perfect, no wrinkles and the stairs fit like a glove. I would hire John and his crew again in a heart beat. I recommend them highly. Pictures attached are while pool is being refilled.
Description of Work: We needed to replace our pool liner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandora T.
10/2016
5.0
plumbing, pool cleaners
  + 0 more
We needed a vinyl liner replaced in our pool. We originally found someone who advertised on Craigslist as being a “Vinyl Liner Specialist.” It turned out that he had never done a vinyl liner replacement and had no idea what he was doing. He hooked up a hose to empty our pool, tore out most of the liner, then took off for three days. In the meantime, our side walls buckled, popped, and cracked. After two weeks of this nonsense I called John at Paradise Palm Pools. I found out that John is one of only two companies in the Tampa Bay area that does know how to properly change a vinyl liner, and he has been around long enough to prove it; his positive reviews are everywhere. I wish we would have just called him first instead of worrying about price. You do get what you pay for. John’s price was only about 1% more than the idiot from Craigslist. Lesson learned! John came out right away and assessed the situation. He explained to me what the other guy did wrong and how he would make it right. He stayed in contact with phone calls and text messages throughout the entire process. He followed up with a phone call when the job was complete to make sure I was confident and happy with the job his guys did. I cannot begin to express how glad I am that I found John when I did. His knowledge is incredible; his personality and business sense are fantastic; and he’s so down to earth. He really took the time to put my mind at ease. If you need a vinyl liner replacement, PLEASE call this guy!!!
Description of Work: In-ground vinyl liner pool replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Neil G.
03/2016
5.0
pool cleaners
  + -1 more
unknown
Description of Work: They came out and took measurements and discussed modifications to the pool. It only took about a week to get the pool fabricated. They removed the old liner and changed the steps from 2 huge steps to 3 normal size steps. They installed the new liner which looks great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Doris G.
08/2014
5.0
pool cleaners
  + -1 more
Our pool was originally installed in 1972 and measures 16 x 32 and is about 71/2 on the deep end and about 3 feet deep on the shallow end. This is our 4th liner since the original installation. We have always been pleased with the vinyl liner as compared to what else is offered on the market. John came by and gave us a quote of $2800. We put $1400 on our credit card and he ordered the liner. He received it about 3 weeks later, advised us it was in, we set a date for installation. He told us it would be complete within 2 days and it was. We provided him with a $1400 check for the balance we owed. We were very pleased with his professionalism. We were leaving town right after the installation and made arrangements with him to monitor the pool while we were out of the country for 3 1/2 weeks. Normally he does not do this but made an exception in our case. We supplied all the cleaning equipment.
Description of Work: We had to replace our old liner. It was 16 years old and was a Kafko liner. I contacted the manufacturer and they referred our name to John Skopos of Paradise Palm Pools. The old liner was removed and the new one installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Joan R.
06/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: They removed the old vinyl and replaced with a beautiful liner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,600

shawn M.
06/2014
5.0
pool cleaners
  + -1 more
I will be using him again for some smaller projects in the near future for my pool areas. It was so nice that some pool services that I had come out for estimates asked for his information for references.
Description of Work: John and his team did an amazing job on my pool. He installed a liner in my 22,000 gallon foxxx pool. Did the measuring, came back with helper and was finished in only a few hours. Came back the next day to finish and get paid. It was an overall seamless, easy and worry free experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Debra B.
01/2014
5.0
pool cleaners
  + -1 more
Paradise Palm Pools Inc. are good. We had other work done by them. They're very quick to respond to requests. They're also very knowledgeable and reasonably priced.
Description of Work: They put in new pumps for my pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Janice M.
11/2012
5.0
pool cleaners
  + -1 more
John did an excellent job installing the new liner. He also came back to check the pool and fix a small issue. He was very professional and I am pleased to recommend him.
Description of Work: This company installed a new vinyl liner for our pool as well as a salt water system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

Rhonda B.
01/2012
5.0
pool cleaners
  + -1 more
We have a serious problem with an older concrete pool near the water. It has leaked sea water into the pool for some time. We hired a contractor (name witheld) who hired John as a sub contractor to install a vinyl liner. Problem was not solved since water still comes in between the liner and the old pool. I emphasize that this was not, in any way John's fault. He has tried to help beyond his contract, the name witheld contractor washed his hands of the problem--John did not and continues to help where he can.. He is one of the most professional and conscientious men I have ever had the pleasure to work with. We are probably going to build a new pool, concrete is necessary, but if John could do the project, I would not hesitate to give him the job.
Description of Work: Liner Installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Francis C.
01/2011
5.0
pool cleaners
  + -1 more
John Skopos (owner and installer) was very professional in his salemanship and in his workmanship. We had several estimates and Paradise Pools came in as the most reasonable ( not the lowest but not the most expensive) estimate. The selling point for us was the 2 year written warranty on "all work" that Paradise pools performed along with the standard 20 year warranty on the liner. Other companies only offered a liner installation warranty of 30 days. The process started on Sept 8th 2010 with the measuring and ordering of the liner and the job was completely done with water in the pool on Sept 20th. We would highly recommend Paradise Pools and will use them in the future.
Description of Work: Install a new vinyl liner 16 x 32 pool. Drain the pool and remove old liner. Prep the walls and floor and install the new liner. Replace the the main drain, return and skimmer face plates. Added a " liner lock" to the entire pool to keep the liner in the track. Paradise pools did additional work on the fiberglass steps which included sanding and repainting them. Pool was refilled and the proper chemicals were added by Paradise pools.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,225

MIKE K.
12/2010
5.0
pool cleaners
  + -1 more
They did an excellent job. There were some issues with it even after I fully paid him and he came back to fix what needed to be fixed. He was punctual and followed up. When I had other issues he gave me references on people that could call me.
Description of Work: Paradise Palm Pools Inc serviced our pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Dalia C.
01/2010
5.0
pool cleaners
  + -1 more
The Pool in my mom's backyard sprung a leak. It was at the point that it was too corroded and to costly to fix, so we decide to just replace it. We called several places, but because we had an above ground pool dug in, most were kits and do it your selfs. "Not Gonna Happen" So we found John researched, and called him. He came in and showed us he would replace our pool, with his type of pool. He was very thorough, He did all the work himself, with only 2 other people. He made sure the specs were what we wanted before everthing became permanent before we decide to change anything. It turned out great!
Description of Work: Replaced a leaking above ground pool with an awesome new one that looks like a concrete one, but you would never know it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$12,000

    Contact information

    1386 Crescent Ct, Tarpon Springs, FL 34689

    www.paradisepalmpools.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 AM
    Saturday:
    8:00 AM - 6:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service,
    Plumbing

    FAQ

    Paradise Palm Pools Inc is currently rated 4.8 overall out of 5.

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 AM

    Saturday: 8:00 AM - 6:00 PM

    Paradise Palm Pools Inc accepts the following forms of payment: Check,Financing Available,MasterCard,PayPal,Visa
    Yes, Paradise Palm Pools Inc offers free project estimates.
    No, Paradise Palm Pools Inc does not offer eco-friendly accreditations.
    No, Paradise Palm Pools Inc does not offer a senior discount.
    Yes, Paradise Palm Pools Inc offers emergency services.
    Yes, Paradise Palm Pools Inc offers warranties.
    Paradise Palm Pools Inc offers the following services: Vinyl pool liner replacement, leak detection, plumbing repairs, equipment repairs, salt generators, pavers, solar panels & new swimming pool construction.
    weekly pool service Resurfacing Concrete Pools

    Contact information

    1386 Crescent Ct, Tarpon Springs, FL 34689

    www.paradisepalmpools.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 AM
    Saturday:
    8:00 AM - 6:00 PM