White glove treatment for carpet and upholstery cleaning. 33 years in business, and female owned and operated. Step along the velvet rope and see why we are the best! We are sticklers for detail. We spend all the time necessary to give our customers the very best possible service. We also employ all female technicians.
The two ladies arrived promptly and inspected the carpets which were badly stained. They cleaned the carpets, removed the stains and applied fabric protector. Ann also gave me the name of a product to use if the pet stains reappeared. So far the stains have not resurfaced. The carpets look wonderful. Ann and her assistant did a great job, and I would definitely recommend their services.
Description of Work: Cleaned two bedroom carpets and applied fabric protector.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$237
Mary C.
05/2013
5.0
carpet cleaners
 + -1 more
We were amazed at the improvement of the appearance of both the carpets and the recliner. I thought we would have to replace but they made them look good enough for company and we can postpone our purchase.
Description of Work: Cleaned carpets in four bedrooms and did a lot of spot cleaning as part of that service , Then we opted to add cleaning of my husbands leather recliner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
A J L.
05/2013
5.0
upholstery cleaning
 + -1 more
Ms. Shaw and her colleage arrived on time with a van full of equipment and supplies. After consulting on the price of cleaning the two Lazy Boy recliners that had not been cleaned or protected in seven years, they got to work, which meant: 1. Taking every precaution to keep their work area clean, and to contain the chemicals required for the work to the immediate area; 2. Using an array of equiment that included vacuums, shampooers, rinsers, blowers, and things I did not observe, as well; 3. Producing numerous buckets of dirty effluent produced from removing dirt and grime from our chairs; and 4. Spending about 5.5 hours on a job that I had thought was going to be some sort of spray, foam, and vacuum. It was instead a methodical and laborious process that was labor-intensive, skills-dependent, and impressive in its results. The chairs were basically bathed in a cleanser and dried in place, with tarps spread beneath. An optional fabric protection was added to lessen the problem with spills and stains. Ms. Shaw knows her business, and is a hard-working professional. She provides good advice and a fair price for her work. I plan to rely on her in the future.
Description of Work: Cleaned and applied fabric protection to two recliner chairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$346
James C.
05/2013
5.0
upholstery cleaning
 + -1 more
From the initial call right through to the last follow up call by Anne everything was excellent. After researching several upholstery cleaners we decided to go with World Class Services and are so glad we did. After calling and leaving a message Anne returned our call quickly and we scheduled a time for her to come out. At that time we had only planned to have one sofa cleaned. Anne and her assistant were right on time and incredibly professional and polite. At that time we then showed Anne another sofa that was very soiled and we were going to have reupholstered and asked whether she thought it was worth cleaning. After looking it over Anne's assessment was yes that with a good cleaning we would be very surprised. After a coupled of hours they completed both sofas which turned out incredible. Even the contractor who was doing some remodeling work commented on what a difference it made. Anne then said she would follow up in a couple of days just to be sure we were happy with the results and to see if there was anything else we needed. Sure enough three days later Anne called wanting to be sure everything was ok. I explained we were thrilled and that as soon as I could I intended to right a review because the entire experience had been so positive. We would definitely recommend Anne based on our experience.
Description of Work: We had two sofas that needed to be cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$335
bruno & yvonne Z.
05/2013
5.0
carpet cleaners
 + -1 more
Anne and I spoke on the phone and arranged an appt for her to evaluate the work required at the church and to provide an estimate. Anne kept the appointment, examined the pews, explained her process, and gave me an estimate. The estimate was presented to the church council and accepted. Anne and I arranged an appt for the work to be done three weeks hence. Anne and her assistant arrived on time at 8:00 a.m. on the scheduled date. They worked at the church the entire day, not leaving until nearly 5:00 p.m. We at the church are pleased with the results. Most all stains are gone. Anne explained that a few just could not be completely removed. I'm satisfied that Anne and her assistant did all they could. The pews look 100% better. Anne responded to each of my phone calls. She kept the two appointments we made. She did everything she promised would be done. I would definitely recommend World Class Services to anyone who needs carpet or upholstery cleaning. My only caveat is the cost which seemed a little high but Anne explained that theirs is a two-step process of wet/dry cleaning that she deems most thorough. I would definitely use the company again and have nothing but positives to say about Anne and her assistants.
Description of Work: World Class Services (owner, Anne Shaw) recently cleaned the pew upholstery at my church, 40-45 pews that had not been cleaned in several years. They were stained with spots of candle wax, ink, etc.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$825
Mary Anne K.
04/2013
5.0
carpet cleaners, upholstery
 + 0 more
My carpets look wonderful! They did such a nice job! The sofa and love seat look nice, too, but they weren't as dirty to begin with. Anne and her assistant Yvonne were very pleasant, professional and worked hard the whole time they were at my house. I also appreciated the tips Anne volunteered about the best spot cleaners to use on my carpets in the future.
Description of Work: They cleaned the carpets in 2 bedrooms and an office, also cleaned a sofa and loveseat and put a stain resistant chemical on everything.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
hunter M.
04/2013
5.0
carpet cleaners
 + -1 more
experience was great. they took the time to be very detailed. I was very impressed how detailed they were. I have had the sofa cleaned before and it was not even close to the service and detail of World Class Services. I would highly recommend World Class Services.
Description of Work: cleaned sofa
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
laurie L.
04/2013
5.0
carpet cleaners, upholstery cleaning
 + 0 more
They did a great job. Arrived on time. Finished in exactly the amount of time they told me. Very pleasant and professional women. My family room looks great!
Description of Work: I called World Class Service Thursday 4/18. Anne and her assistant arrived 8:30 the next morning. They measured the room and furniture, gave me an estimate, explained the procedure and drying time and went to work. They moved the furniture by themselves, cleaned it by hand, then shampooed the carpet. They were done in the 4 hours they estimated and left my house immaculate. I would definitely use them again and recommend them. Both women were very friendly and professional. I have a dog and cat and hadn't had the carpet cleaned in 3 years and never had the couch professionally cleaned. Everything looks brand new and smells great. Thank you.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Bruce H.
04/2013
5.0
carpet cleaners
 + -1 more
arrived exactly on time. Vacuumed all areas, lifted drapes and set large items I had not moved on skids to move while cleaning. We have two dogs and a cat, but they were able to thoroughly clean the pet's travel areas. World Service was considerable more professional than previous carpet cleaning experiences.
Description of Work: cleaning of Living/Dining area and Master Bed Room carpets. Vacuumed all areas prior to cleaning scrubbing and finally extracting the carpets .Placed heavier furniture on skids and moved items around.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$330
Jenine K.
04/2013
5.0
carpet cleaners
 + -1 more
The carpets started like they just needed to be ripped out. There were pee spots all over the carpet that looks like they have been there for years. Anne gave us an initial quote over the phone for $350 based on deep cleaning and odor booster, but when she walked in the house, she said it will be more work than she thought and we ended up paying $586. We were put off by the sudden hike in price, but when she finished, it was like new carpets outside of a few stains here and there.
Description of Work: My husband and I just bought a house that needed a lot of TLC. The carpets should have been burned and smelled like wet dog and cat urine, but Anne was a sweetheart and did wonders to help us make it more presentable and smelling much better. It was rather pricey, but it was worth the end result
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$582
jason P.
02/2013
4.0
carpet cleaners
 + -1 more
I was only home for a short time and had arranged to have my carpet restretched, as it had rolled some since being installed a year or so prior. Since I had all of the furniture removed from three room, I thought it would be a good time to have the carpet cleaned as well. I called World Class services, as she had performed some work for me before. Her schedule was tight, but when I told her of my time constraints, she agreed to do the job. Her and her assistant arrived on time and got to work, completing the job without messing around.
Description of Work: I was only home for a short time and had arranged to have my carpet restretched, as it had rolled some since being installed a year or so prior. Since I had all of the furniture removed from three room, I thought it would be a good time to have the carpet cleaned as well. I called World Class services, as she had performed some work for me before. Her schedule was tight, but when I told her of my time constraints, she agreed to do the job. Her and her assistant arrived on time and got to work, completing the job without messing around.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
jason J.
01/2013
5.0
carpet cleaners
 + -1 more
Anne and her assistant came in assessed the problem, gave me a price and went straight to work.
Description of Work: I called and Anne was able to come the very next day. Our dog had soiled our brand new carpet. She was able to clean the carpet make it smell good and the stain was gone. Anne and her assistant were very pleasant and professional!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from World Class Services Inc
Thank you for your kind words. We appreciate great customers like you. Please remember us to your friends and family.
susan H.
01/2013
5.0
carpet cleaners, oriental rug cleaning
 + 0 more
See above. I'm sorry that it took so long for the review but my computer had crashed and was being serviced.
Description of Work: She cleaned the downstirs rug and the stairs. The rug was in terrible shape but Ann was successful in her effort. I would definately recommend her to anyone else. Great job! World Class is professional and and they do not over promise on what they can do.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$337
Response from World Class Services Inc
Thank you .....we really appreciate your report!
Laura M.
12/2012
5.0
carpet cleaners
 + -1 more
We needed to clean the carpets of a rental property between tenants. Anne did excellent work. She called me back immediately, went to the house and gave me a fair and reasonable estimate. She then worked me into her schedule, and completed the work as scheduled. She explained everything before she did it, and was even able to remove some pesky stains. The house smelled great when she was done, and the carpets were clean, nice, and fresh for the next tenants. I'd use her again in a heartbeat.
Description of Work: Cleaned all carpet (3 bedrooms & closets - berber carpet). Removed several stains.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$152.84
Response from World Class Services Inc
Thank you Member for your kind words. We appreciate great customers like you!
Barbara H.
12/2012
5.0
carpet cleaners, upholstery cleaning
 + 0 more
Anne and her assistant completely removed red wine stains from my blond carpet. The area was approximately 3 x 4 feet. I had tried to clean it with club soda, some carpet cleaner I had on hand, but I only made it worse. I called Anne for help on Monday morning, and she was able to rearrange an existing appointment and be at my house early on Tuesday morning. This was very helpful as I was having a dinner party that evening. While they were at my house, they cleaned a velour recliner that was badly soiled. It looks nearly new now. The wine stains in the carpet are completly gone! I have no other explanation except that it is magic! Lucky for me, Ms. Shaw has been cleaning my 23-year-old blond carpet once a year for many years now, and it still looks like new when she finishes.
Description of Work: Did a thorough cleaning up of red wine stains on a blond carpet--an area about 3 x 4 ft. Deep cleaned a velour recliner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Barbara T.
12/2012
5.0
upholstery cleaning
 + -1 more
Very professional -- appointment made/my schedule accommodated (much appreciated, by the way). They arrived promptly, gave estimate for desired work and got right to it for agreed upon items. Even threw in two bar stools! Amazing results on smaller recliner -- looked like it was a different color once they were done. Sectional sofa and one of the chairs had been in unoccupied home for several years and desperately needed resultant grit/grime removed before I would sit on them. I'm very grateful to not be sitting on the floor any longer... Followed up as well. Friendly, professional, efficient -- and did an excellent job!! She even provided some cleaning tips for me -- many thanks!!
Description of Work: Upholstery cleaning for sectional sofa and two recliners
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$504
Response from World Class Services Inc
You are very welcome. Thank you for your kind remarks. We appreciate customers like you, and please remember us to your family and friends.
Nicole T.
11/2012
5.0
upholstery cleaning
 + -1 more
I have off white microfiber family room furniture. I have had it for over 6 years and it gets a lot of use. I worried that cleaning it would cause spotting so it had never been cleaned before. I had World Class Services come out and they did an AMAZING job. I couldn't be happier with their service.
Description of Work: cleaned off white microfiber couch, 2 recliner chairs, and one oversized chair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$460
Response from World Class Services Inc
Thank you so much for your kind words. We really do appreciate great customers like you. Please remember us to your family and friends. Anne
Norma J.
10/2012
3.0
carpet cleaners, upholstery cleaning
 + 0 more
They were punctual and prepared. The owner was not able to give me an estimate until she saw what was needed to do. A rough estimate was given which was in range of other cleaning companies. The work was done in a timely manner, they cleaned up, and furniture put back in place. Materials and equipment used were clean. When furniture dried colors were lightly faded from the cleaning but that okay considering they were heavily soiled. I was shocked when the bill was given to me. Over $300 for sofa, chair and 5x7 area rug. This was almost doubled from the estimate. I should have gotten the real price after she saw the furniture. Unfortunately, I assumed it be closer to the estimate. The furniture was cleaned but it was not worth $300.
Description of Work: Manually cleaned sofa and chair on areas that were soiled. Chair arms and top of back cushions of sofa and chair. Area rug (5x7) vacuumed once and shampooed.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$302
Karen B.
10/2012
5.0
carpet cleaners
 + -1 more
Initial contact was prompt and professional. Anne called the day of the cleaning to offer an earlier time which worked out well. She and her associate did an outstanding job of cleaning the rugs, moving and replacing furniture on protective feet and making sure I was satisfied with the results. The rugs looked better than I had expected.
Description of Work: We had three large area rugs cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
TIM P.
10/2012
5.0
carpet cleaners, upholstery cleaning
 + 0 more
Ann is very professional and thorough in her work. She provided us a quote for the service prior to starting and since we agreed the work began immediately. By speaking with her it is obvious she knows the proper techniques to use in order to achieve maximum results. Not your typical carpet/upholstery cleaning service that drags hoses through your home and uses a great amount of water that leaves your carpets two wet. She left paper on walk paths and as predicted the items were dry the next morning. Great job.... highly recommended.
Description of Work: Cleaning of carpet in two rooms and upholstery cleaning for a modular sofa
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$732
Sherry P.
10/2012
5.0
carpet cleaners, upholstery cleaning
 + 0 more
Showed up on time, provided an estimate which we accepted and cleaned the sectional on the same day.
Description of Work: Cleaned a very well used microfiber sectional. Came out looking great!
Mrs Shaw (company owner) was five minutes early to her appointment with me, and came with one very friendly assistant. They cleaned my leather pit group and cleaned one small room of carpet during the visit. Over all they spent a little over four hours on the job, and I did get a follow up phone call two days later to confirm all was satisfactory. I was very pleased with the results, and would definitely recommend them to any one in need of this type work.
Description of Work: Mrs Shaw (company owner) was five minutes early to her appointment with me, and came with one very friendly assistant. They cleaned my leather pit group and cleaned one small room of carpet during the visit. Over all they spent a little over four hours on the job, and I did get a follow up phone call two days later to confirm all was satisfactory. I was very pleased with the results, and would definitely recommend them to any one in need of this type work.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$440
Response from World Class Services Inc
Thank you for your kind words. We are please to have customers like you. Please remember us to your friends and family. Anne Shaw
Barry B.
09/2012
4.0
oriental rug cleaning
 + -1 more
She came over with a helper to do the estimate and wanted to perform the work at the same time... so honestly it was kind of awkward, with a little pressure to make the decision at the same moment I received the estimate. Fortunately, she gave a price that I didn't think was too much. Her and her helper were very nice & professional. They did a good job of cleaning one big area rug, one medium one, and a few smaller ones. The rugs were not really dirty at all (less than a year old), but they smelled (one big dog and a cat). When they were finished, the rugs smelled fine. However, the big rug where our dog spends most of his time is already starting to stink again just a week later. Guess it's just part of owning pets & rugs. They completed the work in a couple hours and put down paper for walking along the edges of the rug. I would definitely recommend them for CLEANING rugs, but not for successfully removing dog smells from your rugs.
Description of Work: Clean & deodorize rugs.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$338
PATRICIA K.
09/2012
5.0
carpet cleaners, upholstery cleaning
 + 0 more
Anne was able to accomodate my schedule. She and her assistant showed up promptly at 8:30. She explained what she was going to do and how she would do it and approxiamtely how long it would take. They were here several hours and did an excellent job. Anne also followed up 2 days later to ensure that I was happy with the work. I was very impressed with the attention to detail and the high level of customer service. I never felt like she was trying to oversell me or talk me into something I didn't need. I will definitely use her again and highly recommend her services.
Description of Work: Carpet Cleaning - 2 Large bedrooms with large walk in closets, stairs with 2 landings, 3 large area rugs. Also cleaned a chair and ottoman & added fabric protector.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$817.75
Diane L.
09/2012
5.0
carpet cleaners
 + -1 more
I called for a quote, we scheduled an appointment, Anne showed up on time and completed the job beautifully!
Description of Work: Anne and her assistant were extremely professional and quick! I had four rooms cleaned during a stressful move-out and their calm and courteous manner was appreciated. I highly recommend her services to all.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Upholstering,
Carpet Sales and Installation,
Leather & Vinyl Repair,
Dry Cleaning,
Water & Smoke Damage,
House Cleaning
FAQ
World Class Services Inc is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: Closed
World Class Services Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, World Class Services Inc does not offer free project estimates.
Yes, World Class Services Inc offers eco-friendly accreditations.
Yes, World Class Services Inc offers a 10% senior discount.
No, World Class Services Inc does not offer emergency services.
No, World Class Services Inc does not offer warranties.
World Class Services Inc offers the following services: Carpet, Rug & Upholstery Cleaning & Preventative Maintenance, Leather Cleaning & Coloring. Fiber & Fabric Protectors, Spot & Stain, Odor Treatment & Removal, Flood Damage, Water Extraction.